Computer Support Specialist Resume Samples

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Computer Support Specialists provide technical assistance to a company's staff or end users. Typical resume samples for this job mention duties like organizing training sessions, updating records and documentation libraries, testing software, solving hardware technical issues, implementing security policies, and updating their knowledge of the latest technologies. Based on our most successful example resumes, these professionals should showcase throughout their job applications computer proficiency, customer service orientation, patience, communication and interpersonal skills, time management and teamwork. Eligible candidates hold a college degree in computer science or a similar discipline.

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1

Computer Support Specialist

Set up computer equipment for employee use, performing and ensuring proper installation of cable, operating systems, and appropriate software.

  • Conducted computer diagnostics to investigate and resolve problems and to provide technical assistance and support.
  • Troubleshot and resolved system related issues in real-time to minimize operational down time.
  • Configured, supported and maintained wireless and scanner equipment.
  • Assisted Network Administrators with configuring, maintaining, monitoring, and backing up of local servers and appliances.
  • Assisted Network Administrators with performing and overseeing software and application development, installations and upgrades.
  • Documented problems and remedial actions taken of installation activities as required.
Candidate Info
4
years in
workforce
4
years
at this job
Computers
2

Distributed Computer Support Specialist

Performed duties as an Administrator setting up e-mail account (Lotus Notes), user account and granting access using Active Directory/Novell Directory Services.

  • Aided and ensuring hardware/software compatibility; and coordinated and/or modified user requirements in terms of existing and projected computer capacity and capabilities.
  • Provided assistance as in-house helpdesk and technical support by phone and in person to facilities staff.
  • Assisted with the installation of computer systems on site and for existing and new customers to include maintenance and IMAC requirements.
  • Performed upgrades on existing computer systems to include server 2003, 2008
  • Monitored Peregrine Service Center and updated system as work was completed.
Candidate Info
5
years in
workforce
4
years
at this job
Communications
3

Computer Support Specialist

Managed various areas of support including email and Windows installation, configuration and upgrade issues.

  • Maintained and monitored support for all TCP/IP network configurations.
  • Installed and performed repairs to hardware, software, and peripheral equipment.
  • Setup equipment for employee use, ensuring proper installation of operating systems and necessary software.
  • Achieved a high level of customer satisfaction.
  • Helped teachers and interacted with students during class as part of the Gates program.
  • Troubleshooted with remote access applications like Apple Remote Desktop and Team-Viewer 7
  • Provided over the phone support.
Candidate Info
4
years in
workforce
3
years
at this job
HS
High School Diploma
AS
Computer Information Systems
4

Computer Support Specialist

Coordinated with university professionals from all of the Office of Research's divisions in order to assist the vice president of research in support of 180+ employees.

  • Configured, installed and supported desktop/laptop PC's with peripherals including individual desktop printers (HP, Xerox, Seiko, Brother, and Canon), network multifunctional machines (Canon, Xerox, Ricoh and Lanier).
  • Configured, joined to domain, updated, troubleshot, repaired and upgraded all computers within the 180+ user environment.
  • Created and updated Ghost base images of machines for easy OS (re)installs.
  • Configured, updated, and supported many popular software applications based on Microsoft (XP/Win7 OSs as well as MS Office 03/07/10/365), Intuit (QuickBooks Ent. 2012), PeopleSoft (Fast and GEMS) and Adobe (Acrobat & Creative) platforms.
Candidate Info
7
years in
workforce
9
months
at this job
BS
Management Information Systems
5

Computer Support Specialist

Conferred with network users about how to solve existing system problems.

  • Diagnosed hardware and software problems, and replaced defective components.
  • Successfully managed a four-person team in diagnosing and repairing sensitive equipment
  • Researched and recommended solutions to uncommon system complications.
  • Loaded computer tapes and disks, and installed software and printer paper and forms.
Candidate Info
5
years in
workforce
4
years
at this job
6

Computer Support Specialist

Monitored company computer systems to ensure that the flow of data was running smoothly at all times.

  • Scheduled and ensured delivery of time sensitive information.
  • Assisted clients with the usage of proprietary software.
  • Prioritized importance of issues that arose and wrote recommendations for recovering losses and using backup equipment.
  • Reported abnormalities to Chief Technology Officer (CTO).
Candidate Info
10
years in
workforce
5
years
at this job
AA
Liberal Arts
7

Computer Support Specialist

Analyzed computer systems to determine problems and communicated to supervisor for repair

  • Prioritized projects in order to improve efficiency of time management
  • Executed projects per supervisor's request
  • Advised clients on how to maintain computer stability and reliability
  • Evaluated client needs, problems, solutions and instructed clients on how to use their devices at home without assistance
Candidate Info
8
months in
workforce
8
months
at this job
AAS
Criminal Justice
BS
Psychology
8

Computer Support Specialist

Troubleshot hardware and software issues in conjunction with help desk and borough technology staff

  • Monitored equipment and worked with Help center to ensure timely repair
  • Maintained classroom server and technology equipment inventory in order for classes to run smoothly
  • Installed new PDA device software in over 50 different classrooms and assisted teachers in using these devices
Candidate Info
9
months in
workforce
9
months
at this job
9

Computer Support Specialist

  • Managed daily operation and oversight of network for 5 newspaper properties.
  • Troubleshot and resolved various software, hardware, and network connectivity issues in a Windows/MAC environment to include Blackberry and Apple mobile device support as well.
  • Configured and administered network, printer, database, backup, and file services on Windows 2003/2008 servers including hardware and software upgrades.
  • Monitored VoIP system performance and administered phone extensions and voice mailboxes.
  • Managed accountability of all IT assets.
Candidate Info
6
years in
workforce
2
years
at this job
AAS
Associate of Applied Science
10

Computer Support Specialist

Provided technical assistance to computer system users. Answered questions and resolved computer problems for clients in person, via telephone or from a remote location. Provided assistance concerning the use of computers, hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Delivered a service level that was defined based on company goals established in discussion with my supervisors.

  • Provided service for inbound and outbound telephone technical support to assist customers with establishing, maintaining and using a connection to ZiaNet.
  • Exercised a sound knowledge of web client, email client and operating system software in order to assist the customer in operating and understanding ZiaNet services.
  • Assisted clients with setting up their personal computers and peripherals.
  • Troubleshooting in ADSL, dial-up and wireless internet connections.
  • Installed conduit, category 5 UTP and coaxial cabling, RJ-45 terminations, installed hardware and configured home and business networks.
  • Performed off-site and on-site services, assist co-workers, performed daily data entry and record keeping of tasks.
Candidate Info
7
years in
workforce
2
years
at this job
AAS
Electronics Technology
Electrical Engineering

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