Computer Service Technician Resume Samples

HIGH QUALITY

The best examples from thousands of real-world resumes

EXPERT APPROVED

Handpicked by resume experts based on rigorous standards

DIVERSE EXAMPLES

Tailored for various backgrounds and experience levels

Computer Service Technicians, or Computer Field Technicians, update and repair personal and business computers. Skills relevant to this position and found on example resumes include troubleshooting, maintaining, and repairing PCs, printers, and terminals; coordinating with vendors and other IT staff to resolve hardware and networking problems; and preparing and deploying PCs at various locations throughout the network. Most applicants are able to show associate's degrees in electronics, computer servicing or computer science on their resumes, and they often seek certification in a related field before looking for work.

Looking for cover letter ideas? See our sample Computer Service Technician Cover Letter.

1

Co-owner/computer SERVICE TECHNICIAN

Maintained, upgraded and managed all troubleshooting issues in regards to hardware/software

  • Answered advanced software and hardware questions quickly and efficiently, providing expert service
  • Focused on Computer and Macintosh repairs as well as conducted upselling strategies to increase hardware sales
  • Restored drive backup and data on a consistent basis
  • Hired and supervised a staff of 4-7 during peak business seasons, training and motivating daily
  • Kept detailed and organized inventory of the revenue, reordered parts, shipped systems and accessories all over many international countries and the US.
  • Converted the store into a training center for novice computer users.
  • Conducted training sessions for customers on how to use, and repair machines efficiently
Candidate Info
8
years in
workforce
5
years
at this job
HS
Business Administration
2

Computer Service Technician

Worked as a home theater and computer technician providing service installation.

  • Analyzed and troubleshoot challenges
  • Provided customer service to clients, by going over detailed concerns and possible solutions.
  • Familiar with car installations, wire diagrams, and 12-volt systems.
  • Acquainted with many devices such as relays, voltmeters and oscilloscopes, for understanding the correct frequencies for sound.
  • Supervised a team of three technicians and two sales representatives
  • Maintained current knowledge of insurance claims in conjunction with insurance company
Candidate Info
7
years in
workforce
4
years
at this job
Electrical Engineering
3

Computer Service Technician

Identified, isolated and repaired computer equipment showing wear and tear.

  • Diagnosed and repaired various system brands including HP, Gateway and Lenovo and Dell.
  • Provided superior customer service while adding value to the customer experience.
  • Ensured proper operation of computers, performed preventive maintenance.
Candidate Info
9
years in
workforce
5
years
at this job
BS
Bachelor of Science
4

Computer Service Technician

Responsible for configuring and installing new PCs for both individual and business use, using Microsoft Windows XP Professional, 2000 and 95/98

  • Troubleshoot customers PC problems and rendered alternatives for resolution.
  • Resolved PC issues for customers.
  • Used Norton Ghost to re-image machines as needed.
  • Diagnosed and removed various types of viruses utilizing Symantec virus utilities.
  • Provided expertise to assist customers in decision making for new hardware and software.
  • Diagnosed and repaired HP, Lexmark, and Okidata printers.
Candidate Info
5
years in
workforce
2
years
at this job
5

Computer Service Technician

Managed and trained technicians as well as performed interviews for new hires

  • Diagnosed and repaired windows based security DVR servers and standalone systems
  • Assisted with production of individually specific customer orders
  • Assisted engineering with prototype software and hardware evaluation
  • Developed, implemented, and maintained a comprehensive parts compatibility matrix using Microsoft Excel.
  • Installed, troubleshot and repaired IDE, SATA, iSCSI, SCSI, and RAID storage devices
  • Created and maintained OEM images used in a production environment
  • Coordinated service schedules for the department
Candidate Info
6
years in
workforce
5
years
at this job
HS
Technology
6

Business Owner / Computer Service Technician

Started my own computer repair business, and continuously manage all administrative and operational aspects of the business.

  • Preformed numerous maintenances on various desktop/laptop PC's and networks, which included trouble shooting, replacing hardware, virus removal, software installation / maintenance, back-ups / recoveries, and basic computing tutoring.
  • Installed, upgraded and updated networks for local small businesses and personal users.
  • Demonstrated excellent customer service skills and professionalism when working with customers.
Candidate Info
21
years in
workforce
6
years
at this job
AS
Associate of Science
BS
Technology Management
7

Computer Service Technician

Installed computer programs ( Netscape, Word, Lotus Notes, Microsoft Office and Suites).

  • Replaced and repaired outdated and broken computers.
  • Processed various customer requests and performed follow up calls. Served as point of contact for all calls.
  • Maintained all inventory requests and equipment.
Candidate Info
3
years in
workforce
3
years
at this job
Heating, Ventilation And Air Conditioning
8

Computer Service Technician / Network Management

Responsibilities included management of Asterisk a VoIP server and management of customer data backup server on Ubuntu Server 12.04 LTS and management of LightSpeed Point of Sale POS on OSX Server

  • Specialization in Linux operating systems
  • Significantly contributed to increased business profitability through implementation of new pricing and service structure
  • Day to day duties included PC and Apple repair, data recovery from failing hard drives, virus removal, DC board level repairs, soldering, Operating System installs, password resets, customer communication, computer assembly, laptop repairs, tablet repairs, phone/onsite repairs, and printer diagnostics and repair
Candidate Info
4
years in
workforce
4
years
at this job
• Operating System Concepts • Linux/unix Single User • Intro To Programing • Web Design Html/css • Database Concepts • Networking Fundamentals • Dc Circuit Board Analysis
9

Sales Representative, Computer Service Technician, Assistant Store Manager

Identified and fixed computer malfunctions

  • Assembled computers and hardware troubleshooting
  • Installed OS (Win 9x and NT all versions), drivers and software
  • Performed store opening and closing procedures
  • Provided customer assistance
  • Helped to significantly lower customer complain rate
  • Awarded "Employee Of The Month" numerous times
Candidate Info
2
years in
workforce
2
years
at this job
HS
High School Diploma
10

Computer Service Technician

Assist over 800 end users with all aspects of day-to-day use including PC, Mac, Smart phone and tablet upgrades, hardware repair and malware removal.

  • Repair printing issues with printers/copiers and Uniflow system.
  • Add and remove users on the Shoretel phone system and in active directory.
  • Add and remove users in email system and reset passwords.
  • Manage student interns and oversee five students in the Tech Club which helped them gain a better understanding of computers and information technology. Used one-on-one coaching and provided students with easy assignments and feedback, gradually moving them up to more complex work.
Candidate Info
34
years in
workforce
6
years
at this job
AS
Emergency Medical Service

Your Resume, Made Easy.

You are looking for your dream job and need a resume? My Perfect Resume is your solution and takes the hassle out of resume writing. Create the perfect job-worthy resume effortlessly in just a few clicks!