Computer Lab Assistant Resume Samples

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Computer Lab Assistants provide technical assistance to computer users, answering their questions or resolving their problems either in person, via the telephone, or digitally. Skills listed on Computer Lab Assistants' resumes include assisting students and professors with Microsoft software applications and school related websites, as well as providing administrative support, like answering phones. Sample resumes for Computer Lab Assistants include a high school diploma or its equivalent as the minimum educational requirement for the position.

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1

Computer Lab Assistant

Reported to the Desktop Support Supervisor; was responsible for the maintenance of hardware, software and other computer peripherals utilized by students and faculty members of the University in all Computer Labs managed by the Office of Information Technology. Provided assistance to students and faculty members for both hardware and software related matters as needed

  • Coordinated with IT Network Services for all software upgrades/patches and escalated/resolved equipment issues
  • Communicated all systems outage and lab closure to both internal and external customers via email, text, and web
  • Provided customer service while handling questions/problems/complaints in a courteous, efficient and professional manner via email, face-to-face or telephone. Supervised on average 100 print jobs in an hour
  • Successfully handled crowds of over 120 customers per hour during demanding registration events
  • Realized a 25% reduction in print-paper cost for the University by setting all printers used in the Labs to double-sided print
Candidate Info
5
years in
workforce
9
months
at this job
BBA
Marketing
2

Computer Lab Assistant

  • Demonstrated dedication by working the graveyard shift (3am-7am; 5 days a week)
  • Identified, analyzed, and resolved technical problems in a professional manner by providing guidance to students and faculty on various software, tools, and applications (Microsoft Word, Access, Excel, Powerpoint, Outlook, Adobe, etc.)
  • Supervised the periodic inspections and maintenance checks on laboratory equipment
  • Provided high quality and informative customer service to diverse students
Candidate Info
1
year in
workforce
1
year
at this job
HS
International Business
BA
International Studies
French
3

Computer Lab Assistant / Receptionist

Answered phones, scheduled and confirmed appointments, entered student information into system.

  • Maintained all filing and responsible for keeping file cabinet organized.
  • Assisted students with computer use, software and peripheral equipment (printers and scanners).
  • Prepared equipment for student and staff use.
  • Ensured proper care and security of the computer lab (controlled student usage of programs as well as observed and controlled student behavior according to approved policies and procedures).
  • Managed all petty cash and computer lab supplies.
Candidate Info
9
years in
workforce
5
months
at this job
C
Front Ent Production
C
Technical Marketing
BS
Business Administration
4

Computer Lab Assistant

Greeted students and assisted students with their computers not working properly.

  • Taught and guided students in using software such as Microsoft office.
  • Fulfilled students' requests and assigned them to appropriate computers in lab.
  • Maintained the front desk and assured the computer lab's rules and protocols are being followed.
Candidate Info
2
years in
workforce
5
months
at this job
AS
Applied Science
BS
Multimedia
5

Computer Lab Assistant and Office Clerk

  • Selected from group of 18 assistants to head implementation of a new printer inventory system servicing 45+ professors and department staff.
  • Maintained 60 computers across 2 labs and troubleshooted their use for the public
  • Trained 6 new employees in later years of employment
Candidate Info
7
years in
workforce
5
years
at this job
BS
Microbiology
6

Computer Lab Assistant: Level 2

  • Maintained computer lab functionality: applied several key fixes to system errors; identified and installed new upgrade needs
  • Conducted troubleshooting methods in a fastidious manner that resulted in a lab that was functioning and available for students
  • Assisted students in the lab on various technical questions
  • Answered phones to computer lab, addressing various issues from upkeep of the equipment and resources to helping a student with his/her class assignments or general questions about computers
  • Responsible for opening and closing the lab
Candidate Info
4
years in
workforce
4
years
at this job
BS
Computer Science
7

Computer Lab Assistant

Supported computer lab operations

  • Assisted students with computer software issues
  • Developed records of students that needed computer support
  • Managed laboratory software, test materials, and hardware to ensure security
  • Maintained a record of equipment damages and or malfunctions
Candidate Info
2
years in
workforce
4
months
at this job
AS
New Media Technology
8

Computer Lab Assistant

  • Helped ESL students in the Computer lab using Microsoft Office Applications such as Word and PowerPoint
  • Created and maintained students' folders in the facility server
  • Administered student/teacher evaluations, resolved technical issues as they arise
  • Assisted teachers with various projects, assignments and other tasks
Candidate Info
6
years in
workforce
3
months
at this job
Computer Networking Technologies
Information Technology
9

Computer Lab Assistant

Responsible for enforcing lab rules and making sure the equipment is not damaged

  • Conducted hourly walk-arounds
  • Delivered paper to various departments in the university
  • Direct and assist users with logging onto lab computers, printing, accessing lab software applications, email and online courses
  • Answered telephone calls and took messages
  • Aided in routine computer and peripheral maintenance and report problems with software and hardware to supervisors
Candidate Info
8
years in
workforce
2
years
at this job
BS
Elementary Education
BA
Elementary Education: Concentration: Special Education
10

Computer Lab Assistant

Knowledge of Microsoft Office Suite, including Word, Excel, and Outlook.

  • Provided support by monitoring the activities within the computer lab to ensure proper use of equipment.
  • Assisting residents in the general use of computer software programs.
  • Knowledge of PC, MAC, and performed general office duties.
Candidate Info
5
years in
workforce
4
months
at this job
BA
History
MA
Humanities

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