Communications Technician Resume Samples

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Communications Technicians ensure the smooth running of telecommunication systems such as the phone and the Internet. Examples of Communications Technician duties include installing and maintaining communications equipment, conducting repairs, and working on devices like routers, distributors, network analyzers, and switches. Resume samples for this job focus on skills like technical expertise, teamwork, time management, problem solving, attention to safety, and availability for travel. Employers select resumes highlighting a degree at the Associate level in telecommunications.

1

Tactical Satellite Communications Technician

Supervised and provided technical assistance while engaged in operations, troubleshooting, and maintenance of satellite communication systems. Performed alignment, control functions, and direct support maintenance on assigned communications equipment. Ensured backup equipment, spares, and repair parts were available to sustain system operations. Identified and reported instances of electronic jamming or deception and applied appropriate countermeasures. Compiled system and network statistics for reports.

  • Was accountable for several pieces of equipment signed in my name.
  • Established standard for automation hardware and software purchases; reviewed every order for compliance
  • Managed four satellite communications personnel and was accountable for more than $1M in assets
  • Successfully completed all stress tests for telecommunications equipment and vehicle platforms
Candidate Info
3
years in
workforce
2
years
at this job
2

Communications Technician II

  • Conduct 45 weekly home service calls repairing and installing VIDEO, PHONE and INTERNET services to some of the millions of [company name] customers.
  • Area sales leader for In-house technicians. Increased sales 15% in West Jacksonville bringing in 40 new customers since the beginning of CY 2017.
  • Expert in customer relations. Received 100% satisfaction, Voice of the Customer (VOC) survey, a first for a new hire employee. Over 45 surveys completed by [company name] customers rating the highest scores for in-house technician.
Candidate Info
9
years in
workforce
BS
Psychology
3

Communications Technician

  • Completed installation and troubleshooting services to customers throughout the service area.
  • Provided superior customer service to give customers the best experience.
  • Responsible for and maintained company provided vehicle and equipment.
Candidate Info
4
years in
workforce
1
year
at this job
BBA
Business Finance
4

Police Communications Technician Training Instructor

  • Provided informative presentations to incoming technicians
  • Trained class of 90 incoming technicians
  • Dispatched incoming calls to field officers in order to preserve order throughout New York City
  • Translated 395 codes to incoming technicians
Candidate Info
11
years in
workforce
3
years
at this job
BS
Civil Engineering
BA
Tv / Radio Production
5

Communications Technician/wire Technician

  • Installed Iptv, Directv, internet and phone service using industry standard tools, equipment, technology, materials and software.
  • Worked on AT&T network communications plant (Fiber optic and copper)
  • Operated company vehicle safely to travel to different work sites
  • Followed up with customers about completed work orders and other customer concerns
  • Documented on the job progress, developments and job status during and upon completion of job.
  • Maintained organization and accountability for all inventory assigned to me
Candidate Info
3
years in
workforce
1
year
at this job
HS
Recording Engineering / Information Technology
6

Communications Technician/supervisor

  • Had perfect metrics my first month out of training and have maintained great metrics throughout my career with [company name].
  • Was transferred to an underperforming team in order to bring up the team’s average numbers with my good metrics.
  • Was trained and proficient in troubleshooting and installing tv, internet, phone, and home security products and services.
  • Was promoted to Technical Supervisor after only 3 years with the company.
Candidate Info
14
years in
workforce
4
years
at this job
AAS
Computer Technology And Information Systems
7

Communications Technician (ct) Tier4

Utilize workflow management/ticketing system to monitor and analyze incoming calls, as well as ensure timely responses to reported queries and issues. Open trouble tickets and maintain all necessary documentation to track ticket through resolution.

  • Employ diagnostic tools to troubleshoot problems associated with workstations and network connectivity. Perform desk side/remote installations, repairs, and preventative maintenance, and train end-users on the operation of hardware, software, and peripheral devices.
  • Act as the Lead Technician in his absence, training Technicians on test equipment usage and troubleshooting techniques, as well as managing schedule coordination to ensure completion of all scheduled or on-demand service and maintenance work.
  • Perform Cat3 and Cat5 installation and configuration of audio/video (A/V) equipment for television, high speed internet, and landline and VoIP phone service.
Candidate Info
8
years in
workforce
5
years
at this job
8

Communications Technician

Install and repair Xfinity cable systems

  • Analyze and troubleshoot technical problems such as slow internet speeds, intermittent connection, missing channels, pixelating channels, voice static, and dropped calls
  • Utilize various tools and equipment such as wire cutters, cable strippers, cable toners, cable crimpers, signal level meters, multimeters, and foreign voltage detectors
  • Utilize various software such as Premise Health Test, Watchtower, and TechNet
  • Provide excellent customer service
  • Educate customers on various services such as cable, internet, and voice
  • Attend to multiple jobs per day in a timely manner
  • Stay up to date with the latest Xfinity technologies
Candidate Info
2
years in
workforce
2
years
at this job
AS
Fire Technology
Emergency Medical Technician
9

Communications Technician

Responsible for performing residential standard home theater installations

  • Inspection and installation/upgrade of residential ground/bond as needed; and signal
  • Functioned with an increasing degree of proficiency and a decreasing degree of supervision.
  • Knowledge of the National Electrical Code (NEC, ) the National Electrical Safety Code
Candidate Info
6
years in
workforce
1
year
at this job
BS
Applied Mathematics
10

IS Communications Technician Tier II

  • Manage trouble tickets using the client’s designated corporate ticketing system
  • Administer MDM accounts directly related to mobile devices
  • Troubleshoot and resolve mobile device issues or problems with device hardware and software for iPhones, iPads, Android devices and tablets
  • Escalate trouble tickets with the appropriate Tier 3 support when more advanced troubleshooting is required
  • Configure and enterprise enroll/activate designated mobile devices with current approved upgrades to device firmware, operating system patches and versions based on troubleshooting resolution and device reassignments
  • Assist with the enterprise mobile device refresh period by providing Tier 2 MDM support and enterprise deployment of refresh enterprise mobile devices
Candidate Info
9
years in
workforce
3
months
at this job
BA
Hotel Management
Catering & Cooking

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