Change Manager Resume Samples - Page 3

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Change Managers are responsbile for managing business transition projects. Key responsibilities for this role are balancing stakeholders, managing business changes, ensuring that new program benefits are obtained, monitoring Key Performance Indicators, and managing resources efficiently. Successful Change Manager resumes highlight analytical thinking, strategic planning, leadership, business acumen, strong organizational skills, communication abilities and technical expertise in their given field. Based on our resume samples, Change Managers come from various educational backgrounds, and most of them hold a Master's Degree in business administration.

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21

Technology Change Manager

Understands the environment and impact that a change request has to the applications, environments, processes, standards, and policies.

  • Perform initial review of change requests while assessing the risk to the IT environment.
  • Plan, coordinate downtime, and obtain necessary approvals from designated business partners for each specific change request.
  • Provides communications to all areas related to the change request. Ensure all required documents and approvals are secured to the change request.
  • Accountable for the change request process through to successful closure and accepts responsibility for risk introduced by the change
Candidate Info
22
years in
workforce
7
years
at this job
BS
Business Administration
22

VP, Senior Change Manager - PMO

Provide technical, business, change, process improvement and operational risk management expertise across various technology divisions in the financial services industry, including Capital Markets, Credit, Commercial, Finance, Audit, Risk and Wealth. Created a new central control function to provide oversight, governance, tracking and reporting of the organization's $700MM initiative portfolio, to ensure risk and financial performance are within parameters, and on track to meet expected outcomes.

  • Responsible for coordination of annual financial planning cycle across 9 divisions to meet business and technology priorities.
  • Leverage SharePoint, Oracle BI Publisher, SQL Server Books and other reporting and collaboration tools to ensure executives have current and actionable data to increase their division's efficiency and effectiveness.
  • Prepare monthly executive, chief and regulatory level reporting.
  • Negotiate funding, staffing and program/project prioritization.
  • Manage operational risk by partnering with program and project managers to identify root cause and solution to delays in delivering business outcomes and financial commitments.
Candidate Info
20
years in
workforce
2
years
at this job
BA
International Studies
23

Behavior Change Manager

Provide case management and conduct individual cognitive behavioral therapy sessions for a caseload of up to 35 clients.

  • Document and report client compliance, progress and activity to supervising agency.
  • Orient new clients to program requirements and use assessment tools to determine client risk and needs to develop a comprehensive behavior change plan.
  • Create and update behavior change plans to include a number of components such as cognitive
  • Prepare reports and documentation for court review.
  • Connect clients with social service agencies and other community resources.
  • Plan and facilitate cognitive behavioral groups and accurately document client attendance, participation and progress in company database.
Candidate Info
19
years in
workforce
4
years
at this job
HS
High School Diploma
24

Problem, Incident, and Change Manager

  • Built and maintained the Consolidated Change Schedule, handling schedule slips, and escalating the appropriate parties, as required, to recover the schedule.
  • Conducted change meeting(s), where affected parties are notified that changes are scheduled, approved, rejected, etc.
  • Audited failed and cancelled changes to identify the cause for the failure or cancellation to ensure that no outstanding issues exist requiring additional attention and ensuring that those issues are resolved / addressed by the appropriate individuals.
  • Ensured the change assignee documents in the change record all required information.
  • Acted as point of escalation for day-to-day schedule slips as required to bring changes back on schedule, as well as problem issues and escalating the problem resolver groups to bring the resolution of the problems back on schedule.
  • Communicated inefficiencies and deficiencies related to the process to the process owner identifying areas for improvement using key measurements.
  • Monitored that change records were closed within criteria, and that problems encountered during the implementation of a change are properly documented in the change record.
  • Directed users to steady state on line education presentations and helped with steady state education to process users when requested or when circumstances indicate that education would improve process execution.
  • Reviewed changes for process compliance as well as reviewed business justifications for severity changes and closure target date extensions.
  • Tracked open problems and identifying any problem that requires increased focus to meet committed service levels.
Candidate Info
5
years in
workforce
5
years
at this job
BS
Technology Management
25

HR Engagement & Change Manager, Vice President

  • Launched new function in HR technology team by bringing focus to team engagement, project engagement, and change management.
  • Designed and conducted stakeholder engagement survey, providing the department with an action plan to more effectively liaise with internal customers.
  • Engage with HR stakeholders to identify their needs for HR technology services and assist in prioritization of their requests, thereby increasing alignment between supply and demand.
  • Coordinated efforts to document key department workflows, resulting in defined processes from stakeholder request intake through technology solutions delivery.
  • Leading project to streamline the hierarchies used within PeopleSoft HCM to result in better reporting capabilities and more consistent use of data within HR.
  • Managing PeopleSoft HCM releases by identifying stakeholder work requests to be included and coordinating delivery schedule with technology business analysts.
  • Write and edit employee communications to drive awareness and behavioral change for HR technology improvements. Completed deliverables include senior leader announcements and speaking points, presentation decks, promotional communications, and frequently asked questions.
Candidate Info
20
years in
workforce
1
year
at this job
C
Certificate
BS
Business Administration (marketing Concentration)
MA
Master of Arts
26

Retail Division Change Manager

  • Lead change management planning and implementation for business environment changes impacting an organization of 3,000+ employees and leaders.
  • Effectively leverage stakeholder analysis tools and client engagements to determine the business impact of people, process and technology change.
  • Develop and implement comprehensive change management plans to ensure business readiness for change.
  • Create business level sustainable communication and experiential events to enable ongoing coaching and reinforcement in support of desired behavioral changes.
  • Coach leaders to become consistent change advocates, employing proven techniques to guide their teams through various transformation events.
  • Define success metrics for business readiness and for overall success in a changed environment.
Candidate Info
48
years in
workforce
28
years
at this job
BS
Communications
MS
Organizational Psychology And Development / Leadership
27

Change Manager - (consultant Through Comresource)

Provide coaching, consulting, & education services to build change management strategies, competencies, and processes for large, Tier 1 customer experience transformation program.

  • Support project teams in identifying & integrating change management activities into the project plans.
  • Bring recognition to risks, issues, & trends needing redirection.
  • Partner with communications to develop comprehensive communication strategies to ensure adoption of changes from each project within the program.
  • Work with executives, program & project sponsors identifying actions to fulfill the role of change sponsor.
  • Evaluate the program & the projects change effectiveness by measuring speed of adoption, proficiency & utilization.
Candidate Info
18
years in
workforce
4
years
at this job
BA
Business Administration
MBA
Organizational Leadership
28

IT Organizational Change Manager

  • Lead change management collaboratively with the project sponsors and project manager to identify risks, proactively engage stakeholders, formulate project strategy, and execute planned initiatives
  • Provided consultation and recommendations to the CIO to guide communication at the C-Suite and global corporate enterprise level
  • Developed training and communication plans, beginning with identification of key stakeholders and change management success factors
  • Partnered with the training team to develop training documents and weekly training calls
  • Managed all aspects of project communication
  • Built and maintained the project website on the company intranet
  • Collaborated with IT engineers to develop internal registration website application to manage the complex process of tracking the desktop systems and applications at the individual user level
  • Managed end-user and management expectations and concerns
  • Executed global corporate communications from the CIO in partnership with the corporate communications team
  • Helped to develop the deployment process for the complex technical rollout while collaborating with multiple groups within IT
Candidate Info
20
years in
workforce
7
months
at this job
BA
Human Development
MS
Organization Development
29

Change Manager/director

Responsible for designing corporate-level change management strategy for user-impacting programs.

  • Partner with IT and the business to identify and document end user business requirements, facilitate communications between IT and end users, and sponsor new tools and services.
  • Identify and mitigate potential people-side risks and anticipated points of resistance.
  • Design change management and extended "ambassador" team structure.
  • Manage vendors and consultants to ensure delivery of key artifacts and proper execution of plans.
  • Design communications and training strategies and plans for enterprise-wide projects.
Candidate Info
18
years in
workforce
3
years
at this job
BA
Political Science
MA
English
30

Product Change Manager

Manage Staff (6) Change Analysts and (2) Drafters to implement product change

  • Develop and implement new business processes to meet the ever changing business climate
  • Leads company-wide cross functional teams in continues improvement processes
  • Develop, analyze and execute reporting from enterprise data sources
  • Presentation to senior leadership for department at monthly/quarterly operations review
  • Continuously make solid decisions for optimal business results
Candidate Info
44
years in
workforce
1
year
at this job
BS
Business Administration

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