Case Manager Resume Samples

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Case Managers are social service assistants who support people going through a difficult time. Typical example resumes for Case Managers highlight duties like identifying people in difficult situations, creating recovery plans, referring clients to various healthcare or social services, and collaborating with various human service providers. Job skills include excellent communication and interpersonal skills, compassion, problem solving orientation, and organization. Most sample resumes for Case Managers mention an Associate's or Bachelor's Degree in social work.

For more information on what it takes to be a Case Manager, check out our complete Case Manager Job Description .

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1

Case Manager

Improved information management to produce grant proposals with hard data, resulting in reducing a $35,000 deficit to a balanced budget

  • Reduced client average length-of-stay from 67 days to 43 days
  • Used evidence-based practices including motivational interviewing and trauma-informed care to create individualized service plans based on clients' strengths
  • Developed credit repair plans and workable financial management plans, ensuring that 90% of clients exited with a minimum $200 in savings
  • Identified community resources to support clients with in kind donations including free haircuts, camperships, field trips, and low-cost auto repair
  • Recruited community professionals to provide pro bono monthly education programs on trauma treatment, financial management, and parenting skills
  • Developed mentoring program utilizing community volunteers to support families in two-year transitional housing program
Candidate Info
18
years in
workforce
3
years
at this job
BA
Ma, English Literature
Clinical Pastoral Education
2

Case Manager

Conducted comprehensive intake admissions for new referrals through interview, assessment, collection of previous service records, and collaboration with other service providers.

  • Developed, implemented, and monitored the individualized Person-Centered Plan (PCP) for up to 40 consumers in order to meet their community integration and service coordination goals.
  • Assisted consumers in accessing benefits and services by providing information and education about community resources.
  • Provided crisis intervention, guidance, and supportive counseling.
  • Advocated for and promote full inclusion of individuals with disabilities in all opportunities in the community.
  • Completed documentation and reports on a weekly and quarterly basis to ensure eligibility, funding, and compliance with state and agency policy.
  • Ensure all enrollment activities adhere to established procedures of accountability and confidentiality according to contracts and regulatory entities.
Candidate Info
31
years in
workforce
6
years
at this job
BS
Public Relations
MA
School Counseling
3

Case Manager

Completed bio-psychosocial assessments, intake paperwork with service users and their families

  • Conducted social and academic mentoring of youths from ages 5 through 16
  • Maintained accurate documentation and prepared necessary reports for collaborating agencies
  • Coordinated fundraiser with various community agencies to providing services to clients
  • Attended court hearings to provide support to youths and their families, and provided necessary information regarding services
Candidate Info
5
years in
workforce
3
years
at this job
BA
Social Work
MA
Social Work
4

Case Manager

Implemented and evaluated programs/public health initiatives while managing 25 cases loads per week.

  • Counseled and mentor teenage mothers with coping skills and continuing education classes. Plan, document, and set goals, measure progress, review every 90 days, and adjust process to meet individual needs.
  • Collaborated with Child Protective Services, schools, shelters, and other community resources to provide resources to help clients achieve goals.
  • Created organizational strategic objectives in diverse population as implemented various health strategies
  • Established, leaded & maintained community partnerships and while managing work plans as well as timelines
Candidate Info
11
years in
workforce
7
months
at this job
C
Surgical Technology
AA
Associate of Arts
BA
Social Work
5

Case Manager

Managed and supervised a caseload of 35 inmates males and females at a time, in the correctional facility.

  • Conducted intake/orientation interviews, with inmate when entering into the correctional facility.
  • Provided individual inmate counseling and identified, discussed, and resolved inmate problems and issues.
  • Performed inmate assessments using the 'Standardized Offender Assessment Tool, ' to determine criminogenic needs and program plan requirements, for the inmate.
  • Completed all written documentation in a timely manner as required by policy or as assigned by supervisor, such as escape letters and termination letters, walking of warrants, transfers orders/complaints, notice of charges to the courts.
  • Referred inmates to other support services, as needed, such as psychological medical evaluation, family support social and employment services.
  • Processed and recorded inmate restitution payments to be applied to different counties associated with inmate's crime.
  • Assisted the Department of Corrections inmates in the development of a discharge plan and provided the completed plan to the parole officer for review and approval.
Candidate Info
9
years in
workforce
3
years
at this job
C
Medical
BS
Criminal Justice
6

Case Manager

Maintained an active caseload of 125 chronically homeless clients.

  • Assisted with and developed clients' Individual Employment Plans leading towards gained and retained employment.
  • Assessed and resolved client concerns using Motivational Interviewing techniques.
  • Provided housing assistance; and referrals for mental health care and other unmet social service needs.
  • Maintained records of progress, recording outcomes in HMIS (Homeless Management Information systems).
  • Served as the Section III compliance training coordinator, Job Developer for the Homeless Veterans Reintegration Program HVRP) and agency representative as a participant in the nationwide 1000 Homes in 100 days initiative.
  • Served and performed duties as Housing Counselor under a previous Supportive Housing Program (SHP) grant
Candidate Info
14
years in
workforce
5
years
at this job
BA
Business
7

Case Manager

Managed and coordinated visits with clients in the home and supervised DCS visits.

  • Utilized skill building on behavior, physical, emotional, social and substance abuse.
  • Developed an overall plan of intervention to maintain positive open and respectful communication with clients, families and other involved persons.
  • Conducted outreach to neighborhood schools working with person in crisis, teaching, motivating, advocating and coaching.
  • Analyzed, organized, planned, scheduled and coordinated care with other parties involved.
  • Responsible for clerical detail, documentation, charting notes and researching resources.
  • Attend professional training and meetings as required by regulations.
Candidate Info
8
years in
workforce
1
month
at this job
8

Case Manager

Participated in the assessment and service plan development and implemented services to clients in accordance with their individualized service plan.

  • Coordinated referrals and completed the screening and assessment on all clients on caseload.
  • Ensured that all appropriate referrals for identified services on the service plans are made and coordinated with service providers via contracted network providers or community resources.
  • Participated in case staffing, case conferences and mental health court hearings.
  • Provided outreach and follow up services including but not limited to crisis and missed appointments to ensure adequate resources are available and in place.
  • Made home visits and other agency visits to settings such as hospitals and jails to provide supportive and case management services.
Candidate Info
7
years in
workforce
8
months
at this job
BA
Psychology
MA
I / O Psychology
9

Case Manager II

  • Coordinated the C.H.A.A.T. program (Health Education) following the $97,000.00 grant award; named program, wrote program Goals and Objectives, Policy and Procedures.
  • Created a protected digital file system 150 annual participants, for confidential information and either adapted or created official documents for program use as directed by the grantor/CDC Federal web site or its affiliates.
  • Developed community contacts to secure community referrals for long term efficacy of program.
  • Provided 1-1 counseling and education short term (1-2 sessions), time limited (5weeks) extended appointments.
  • Successfully reached 37 designated program goals set by the grantor
Candidate Info
28
years in
workforce
2
years
at this job
BS
Bachelor Of Science
Recreation Therapist
Social Work
10

Case Manager

Served members by the implementation of education, encouragement of healthy behaviors, information about resources, and coaching to optimize health status and overall functioning.

  • Utilized motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.
  • In collaboration with the member and their care team, developed and monitored established plans of care to meet the member's goals.
  • Provided coaching, information, and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.
  • Helped member actively and knowledgably participate with their provider in healthcare decision making.
  • Communicated with medical- and behavioral providers any actionable items.
Candidate Info
12
years in
workforce
5
years
at this job
MS
Behavioral Sciences

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