Call Center Specialist Resume Samples - Page 3
Call Center Specialists are in charge for providing support to a company’s clients on the phone. Typical job duties seen on a Call Center Specialist resume sample are taking phone calls, answering to client inquiries, managing client accounts, promoting company products, and reporting to supervisors. The ideal candidate for the job should mention the following skills in his or her resume: telephone etiquette, attention to details, problem-solving orientation, tact and diplomacy, and effective communication. A high school diploma or preferably college education is required for this role.
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Call Center Specialist, Student Aid Service
- Responds to customer inquiries regarding State and Lottery Funded Financial Aid Programs
- Processes Scholarship and Grant applications
- Responds to customers’ email inquiries daily
Call Center Specialist
- Answering incoming calls, updating clients information and troubleshooting calls
- Scheduling appointments
- Handling complaints
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