Box Office Manager Resume Samples

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Box Office Managers coordinate selling activities for sports events, films, and theater performances. Activities these employees complete include handling guests fast and efficiently, providing tickets, answering to customer inquiries, supervising box office staff, training staff members, establishing ticket prices, enforcing policies related to refunds and exchanges, and accounting transactions. Based on our selection of example resumes in the field, the ideal candidate should be able to demonstrate skills like accounting expertise, attention to details, customer service, leadership, problem solving, and conflict resolution. Employers select resumes displaying a degree in entertainment business or event management.

1

Box Office Manager

  • Manage the day to day ticket operations for all Ticketmaster and special events.
  • Communicate with promoter, production and Ticketmaster personnel to ensure an accurate ticket build for all events.
  • Hires, trains and schedules part-time box office staff with emphasis on superior guest service.
  • Communicates with ticket takers, ushers, security, patron services, etc. regarding ticketing information.
  • Developed manifests and managed events including The Eagles, Tim McGraw, George Strait, Nine Inch Nails, Disney Playhouse Live, etc.
Candidate Info
8
years in
workforce
7
years
at this job
BS
Business
2

Box Office Manager - Assistant to Director of Special Events

  • Event manager for theatre productions and campus events
  • Managed event sales from $1,500-35,000
  • Maintaining relationships with outside vendors and various campus offices
  • Assisted the director of Special Events with tasks and events
  • Coordinated meetings, events, and employee paperwork
  • Ensure calendars are up-to-date
  • Trained and supervised office staff
Candidate Info
10
years in
workforce
3
years
at this job
BS
Psychology
3

Head House & Box Office Manager

  • Prepared stage, audience area, and box office for nightly performances
  • Sold tickets to attendees, addressed their questions and concerns
  • Delegated tasks to community volunteers in both the stage and box office areas
  • Emailed volunteers weekly to coordinate an updated schedule of hours
  • Informed audience about shows, community events, and safety procedures
  • Worked with stage managers and tech to ensure a safe backstage environment
Candidate Info
5
years in
workforce
1
year
at this job
Narrative Game Design
4

Front of House and Box Office Manager

  • Train and mentor ushers to execute daily responsibilities and emergency procedures
  • Solve any and all patron or staff issues quickly and professionally with minimal guidance
  • Analyze and summarize attendance and activity in daily management report
  • Assist up to 1000 patrons in finding seating and accommodate individuals with special needs
Candidate Info
9
years in
workforce
9
months
at this job
BA
Spanish Language And English--creative Writing
5

Assistant Box Office Manager

Provided support to upper management relating to internal projects

  • Handled venue issues and other general activities
  • Utilized customer account databases
  • Supervised a staff of 15-20 people
  • Obtained knowledge of operating Ticketmaster's complex computer program for selling tickets
Candidate Info
4
years in
workforce
3
years
at this job
BA
English Communications
MS
Entertainment Business
6

Box Office Manager

  • Make schedules and train other employees
  • Improve record keeping system
  • Establish publicity team
Candidate Info
6
years in
workforce
3
years
at this job
BS
Economics Finance

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