Benefits Coordinator Resume Samples

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Benefits Coordinators' responsibilities may vary, but they are largely in charge of handling the administrative requirements of employee benefit plans. Example resumes for this position highlight such skills as providing verifications, proofs of coverage, and termination notices upon request; auditing enrollments, terminations, and system updates; and working with employees and insurance carriers to assist with claims. While there are no formal educational or certification qualifications or requirements to become a Benefits Coordinator, some employers prefer to hire those who possess a college degree, certification, or both.

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1

Benefits Coordinator

The Benefits Coordinator position was new to the company so I had the responsibility of developing processes for approximately 950 employees. Handled short- and long-term disability programs and FMLA. Responsible for all new hire and deduction payroll entries, provider site benefit enrollments, medical support notices as well as other government documents, termination audits, enrollment audits, reconciliation of insurance carrier invoices, self-billing for life insurance, census reports, and maintenance of records. Processed benefit requests, terminations, 401K contributions and loans. Created reports for Payroll, Human Resources and Finance department. Resolved employee issues to help them get the best care possible.

  • Developed all procedures for benefits including auditing, self-billing, reporting and other processes.
  • Audited old insurance bills to insure they were correct. Saved the company revenue by clearing up billing issues.
  • Organized and implemented a successful open enrollment for more than 900 employees.
  • Chaired and organized a fundraiser for a fellow employee, raising more than $20,000 for his medical bills.
Candidate Info
21
years in
workforce
5
years
at this job
BBA
Marketing
2

Benefits Coordinator

Assisted employees, clergy, and retirees with phone inquiries relating to health and pension benefits

  • Prepared benefits and pension packages for up to 150 newly retired employees and clergy per month
  • Reviewed qualified domestic relation orders (QDRO) to determine appropriation of pension benefits
  • Provided pension estimates, QDRO and retirement packets as requested
  • Analyzed documentation and verified compliance to conference standards
  • Processed and calculated pension death benefit claims
  • Completed job responsibilities effectively and efficiently while managing high call volumes
  • Processed health benefits through Blue Cross Blue Shield, Delta Dental, and Express Scripts for employees
Candidate Info
38
years in
workforce
4
years
at this job
3

Benefits Coordinator

Facilitated administration and implementation of company benefits plan, including medical, dental, vision, life insurance and short-term disability

  • Served as liaison between employees, broker and insurance providers; resolved benefit related issues and ensured effective utilization of plans and positive employee relations
  • Consulted with employees on benefits eligibility, plan provisions
  • Reconciled billing each month for 13 facilities
  • Managed personal leave and FMLA for more than 2300 employees
  • Performed a wide variety of payroll process activities, including payroll taxes, journal entries and payroll journal summaries via software LTC
Candidate Info
8
years in
workforce
5
years
at this job
4

Benefits Coordinator

Administered and manage day to day Leave of Absences, FMLA, and Workers Compensation, Health and Welfare Benefits

  • Perform customer service, counseling, training, to maintain strong employee relationships and to reduce job absenteeism and turnovers
  • Reviewed Benefits Agreements, HR Policies and Procedures to achieve compliance with Federal and State Laws
  • Worked in a collaborative setting with the Payroll Department and external third party vendors to build ongoing professional relationships, build integrity, expand product knowledge, and improve customer satisfaction
  • Processed short and long term disability claims, life insurance claims, medical evidence of insurability and conversions applications
  • Maintained, analyzed, audited monthly benefits billing to reduce cost and reach departmental budget goals
  • Prepare invoices, legal notices, and process transfer of ownerships for assigned life insurance policies
Candidate Info
17
years in
workforce
9
years
at this job
BA
Business Administration
5

Benefits Coordinator

Reviewed and processed daily personnel change forms that had a direct effect on pay, positions, personal information and employee productivity reports for corporate monitoring of health and welfare payments for 8,500 employees

  • Assisted with the development and implementation of the on line new hire process for 75 offsite locations
  • Conducted new hire orientation for employee benefit plans such as health, dental, supplemental life, COBRA and 401K
  • Responsible for administration of medical and dependent care flexible spending accounts
  • Documented information processing for union employees and administered FMLA
  • Investigated and responded to all legal inquires
  • Responded to employment verification requests by mail and/or phone
Candidate Info
6
years in
workforce
6
years
at this job
BA
Sociology
6

Benefits Coordinator

  • Effectively collaborated with organizations in the explanation, roll-out, and enrollment of core insurance plans and employee benefits in 12 states.
  • Analyzed business strategies and goals to determine which employee benefit packages are most appropriate.
  • Utilized social and business networking skills to effectively collaborate with CEOs, and HR Managers.
  • Successfully managed new hire and open enrollment for major accounts ranging from 100 to 600 employees (UPMC, Manor Healthcare, Allegheny County, PA Turnpike, City of Pittsburgh).
  • Pioneered and implemented new benefit packages resulting in improved plan options and cost savings.
  • Proficient knowledge of HR functions and benefit related laws.
  • Accurately administered WOTC paperwork.
Candidate Info
12
years in
workforce
1
year
at this job
7

Payroll Specialist and Benefits Coordinator

Prepared bi-monthly payroll for 125-150 employees, temps and consultants in CA and NY. Managed all aspects of open
enrollment. Subject matter expert for benefits, payroll, and HR questions.

  • Designed HRIS system, transitioned from manual process and achieved compliance.
  • Lead Project Manager in 4 month project to transition from Paychex to ADP payroll system.
  • Collaborated with Compensation and Benefits to design customized Employee Handbook.
  • Key contributor to 401K and health insurance benefit provider negotiation and selection process.
Candidate Info
13
years in
workforce
4
years
at this job
BA
Bachelor of Arts
Marketing
8

Benefits Coordinator

Served as team lead / subject matter expert for employee benefits department which handles medical, dental, and long-term disability benefits, among others, for nearly 45,000 employees.

  • Supervised and maintained HR benefits customer service counter.
  • Performed all operational and transactional tasks required to design and administer employee benefits in the area of medical, dental, life, flexible spending and 401k.
  • Analyzed, updated, and prepared monthly eligibility files for vendors.
  • Delivered benefits orientation to new employees, and maintained all employee records. Planned, implemented and conducted annual open enrollment.
  • Ensured all benefit plan documents, summary descriptions, booklets and information brochures were accurate and current dissemination
  • Resolved employee concerns in a timely Call center experience, handling large call volumes both inbound and outbound.
  • Managed employee benefits enrollment, revision and termination. Ensured all benefits information on HRIS database was current and accurate.
  • Working knowledge of COBRA, HIPPA, ERISA, FMLA, Section 125, FSA, 401K, 403B and Benefits Coordination.
Candidate Info
13
years in
workforce
13
years
at this job
9

Benefits Coordinator/administrator

  • Administered and maintained employee benefit programs including medical, dental, life, accident and disability insurance, optional life and AD&D, savings plans and other supplemental benefits to 330+ employees.
  • Ensured that all pertinent information, employee status changes, was entered into the HRP and ADP systems and HR, vendor, and ancillary programs all in a timely manner.
  • Administered all COBRA termination/status changes to ensure Company is compliant with Federal regulations.
  • Audited and processed invoices for all groups and maintained statistical data, relative to premiums, claims, and costs. Resolved all administrative problems with carrier representatives.
  • Liaison between vendor and employees, both corporate and field.
  • Provided advice to employees on eligibility coverage, and other benefits offered through the company upon hiring.
Candidate Info
19
years in
workforce
2
years
at this job
C
Shrm Learning System Course / Human Resource Management
C
Certificate
10

Benefits Coordinator

Presented benefits portion of Einstein's New Hire Orientation twice a month

  • Conducted one-on-one benefit orientations with newly hired physicians
  • Benefit Administration for FSA plans as well as exclusive physician life insurance, long term disability, 457(b), structured portfolio plans, and executive life and long term care insurance plans
  • Resolved various medical, dental, vision and other benefit plan issues for staff physicians
  • Maintained and updated Lawson database to ensure accurate benefit and eligibility criteria as well as prepared employee self-service module for Annual Enrollment period
  • Created and ran various queries from Lawson system into Microsoft Excel as well as uploaded data into Lawson database
  • Supported health and wellness initiative by troubleshooting issues with compliance data as well preparing and analyzing data provided to Einstein by wellness vendor
  • Involved in the on-boarding of 1,000 employees who were, originally, employed with Montgomery Healthcare System and became Einstein employees as of September 2012
  • Met with some those new Einstein employees to review employee self service system during the opening phase of Einstein Medical Center Montgomery, which opened in September 2012
  • Returned to Einstein in August of 2010 as a Benefits Administrator and promoted to Benefits Coordinator in October of 2011
Candidate Info
6
years in
workforce
3
years
at this job
BA
Sociology

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