Beauty Manager
Continuously exceed budgeted annual sales margin sales 3-10% by, identifying opportunities to drive sales
- Managed and trained team of Beauty Advisors in Boston region, increasing company sales by 7%
- Increased supply chain efficiency by 50% by updating and planning inventory cycles to meet demand
- Consulted with beauty brand vendors to provide best practice alternatives and productivity in Boston region
- Sponsored Fashion Show to promote beauty brands, resulting in higher volume of customers to store locations
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Beauty Manager
Continuously exceed budgeted annual sales margin sales 3-10% by, identifying opportunities to drive sales.
- Managed and trained team of Beauty Advisors in Boston region, increasing company sales by 7%.
- Increased supply chain efficiency by 50% by updating and planning inventory cycles to meet demand.
- Consulted with beauty brand vendors to provide best practice alternatives and productivity in Boston region.
- Sponsored Fashion Show to promote beauty brands, resulting in higher volume of customers to store locations.
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Beauty Manager
Original manager who ensured the success of a store within a store concept.
- Customer Service Evaluation scores average 97% versus 78% company average.
- Selected to conduct regional analysis on results of retail marketing events.
- One of the top 10% (out of 180) managers selected to develop new training sales module.
- Consistently increased sales 20% every month over sales plan. Annual sales have increased 15% over the previous year.
- Generated an additional $10,000 in revenue through in-store events.
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Beauty Manager
3 consecutive years increased the year over year sales numbers by 20%
- Achieved Champion status and was in the top 4% in the entire company in sales and client service
- During corporate visits was commended and used as an example to stores throughout the company on our presentation standards
- Provided input on best practices that were implemented company-wide
- Utilized everyone's strengths to generate positive results, gave recognition to those meeting the standard, and coached those not meeting the standard giving examples of how they too can succeed
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Beauty Manager
Sourced, interviewed and hired entire staff including assistant manager and operations manager. Planned Grand Opening event and all other in store events. Scheduled staff within weekly and monthly designated hours. Monitored performance trained and motivated staff to reach targets. Conducted conference calls for Area Field Manager for entire region. Area trainer for all new managers including new Beauty Managers. Leader of JC Penney Hispanic Employee Inclusion and Diversity team.
- Compiled and analyzed sales figures.
- Conducted monthly staff meetings to discuss events, sales goals and product trainings.
- Compiled customer service survey from corporate report and insured staff was trained on customer service, presenting the survey and shared data results.
- Attended department manager meetings and discussed staff issues
- Expectation of all staff to give excellent customer service at all times
- Evaluated all employees on performance, goals and attendance
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Achieved a comp against last years sales and increased traffic from last year by 15%
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Managed day-to-day operations
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Assisted with store operations, including hiring, scheduling, sales training, and merchandise presentation
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Managed a team of Beauty Specialist/Product Consultant of new brands and products within the store.
- Developed strong team work, coaching and performance management to drive WINNING TOGETHER results.
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