Executive Director/licensed Assisted Living Administrator
Supervise overall day to day operation of the community to ensure the highest quality operation in accordance with company standards and resident satisfaction.
- Increased profits by 60% in one year through restructure of business line resulting in a stable 40% profit margin for the year.
- Manage community budget and analyze financial statements, maintain budget accountability, anticipate and minimize negative budget variances and deficits.
- Create new streams of revenue through consistent monthly audits to capture potential revenue as well as implemented new monthly professional service charges.
- Surpassed revenue goals in four consecutive quarters.
- Managed, recruited, hired and trained a team of 85 professionals.
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Assisted Living Administrator
Managed fifty plus employees which included hiring, processing, training, supervising, conducting performance reviews, counseling, terminations, running monthly staff meetings.
- Developed, managed, oversaw and implemented annual budget
- Managed all marketing of the facility, through community involvement & advertising
- Interfaced with all local and state agencies for compliance and yearly licensing
- Communicated with residents, immediate family, doctors and agencies concerning any and all relevant issues.
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HR Director/assisted Living Administrator
Led the HR processes for the center with 700 employees, helping to interpret and implement policies and procedures. Drove recruitment strategies, conducted payroll, administered benefits, handled new hire orientations, and managed exit interviews. Collected information about employee performance and behavior, overseeing disciplinary actions and complaints.
- Served as Administrator and Safety Officer of entire CCRC campus.
- Developed and implemented admission procedures to maintain an optimum occupancy rate
- Directed the ongoing development of senior management with diversity training.
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Personal Intern, Good Samaritan Assisted Living Administrator
Developed relationships with all residents through activities: trivia, bingo, crafts, sing-a-longs
- Studied assisted living regulations for the state of Idaho
- Shadowed as an independent living house inspection was completed due to current resident moving out • Provided administrative support
- Observed interviews for a department head position
- Contributed to facility wide holiday parties
- Participated in house visits to get to know independent living residents
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Assisted Living Administrator
services for all ALP residents.
- Supervised non-clinical operations of the program.
- Handled hiring, coaching, training and disciplinary procedures.
- Facilitated community health fairs and marketing events.
- Developed and executed procedures for maintaining administrative relationships, communications, and integration with support services, community hospitals, social and mental health service agencies, housing authority and other community-based resources.
- Implemented Health Education and Promotion programs for seniors residing in low-income housing.
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Assisted Living Administrator
Complied with Oregon state regulations
- Recruited and trained staff members
- Generated marketing and occupancy reports
- Established employee retention program
- Launched innovated social program, resulting in highest resident satisfaction out of 15 communities under the same management
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Assisted Living Administrator
- Maintained facility compliance with federal and state regulations
- Direct patient care (ADLs) through observation for health and well-being and potential complications for a 10-bed assisted living facility, including patients with dementia and Alzheimer's, traumatic brain injury, diabetes, COPD, hypertension, pelvic fractures, schizophrenia, Major Depressive Disorder, integumentary system issues
- Medication administration and MAR documentation
- Planned and coordinated recreational and therapeutic activities with residents of varying abilities
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Skilled Nursing Home and Assisted Living Administrator
- Knowledge of reimbursement regulations and nursing practices and procedures.
- Increased census and profitability in the skilled nursing and assisted living facilities.
- Improved CMS five star rating from a 3 star rating to a 4 star rating in less than a year.
- Developed a management team which worked collaboratively and put the interests of the residents first.
- Improved profit by managing patient financial accounting procedures, overtime, and collections.
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Assisted Living Administrator
Provide executive leadership for 124-bed licensed assisted living facility.
- Provide administrative and marketing analysis to assure organization's future viability.
- Implemented new operational standards resulting in regulatory compliance, service delivery excellence and increased customer satisfaction while maintaining annual fiscal objectives.
- Implemented 10% Cost Reduction Initiative for financial viability assurance.
- Provide leadership, HR processes, management and visioning for 100+ member staff.
- Executive leadership of 6-member Management Team.
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Start Up Assisted Living Administrator for Agape Senior
Planned, purchased, and marketed for 80 bed campus
- Involved with building start up from ground up to include construction and furnishing prior to opening
- Admitted 19 residents in the first month of operation.
- Served as Interim Administrator for Agape Senior of Harbison, SC
- Enforced DHEC regulations for Assisted Living Community
- Provided safe and exceptional quality care for Senior Adults
- Responsible for building and maintaining an incredible team
- Mentored managers to improve departments by participating in professional coaching and development
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