Assistant It Manager Resume Samples

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Assistants IT Manager support executive staff in the information technology department. Some of the duties usually mentioned in an Assistant IT Manager resume are maintaining data systems, making travel arrangements for managers, taking phone calls, producing reports, organizing meetings, and liaising with other departments. Based on our collection of resume samples for this position, Assistants IT Manager should demonstrate organizational skills, attention to details, problem-solving orientation, customer focus, computer competences, and proactivity. Education requirements include at least an Associate’s Degree in office management or secretarial studies.

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1

Assistant IT Manager

Responsible to manage and support daily operations of the information technology infrastructure for [company name], USA which included WAN, LAN, file server, Exchange server, BlackBerry Enterprise server, Siemens phone system add/move/changes/button programming, internet connectivity, server backup and remote access support

  • Management and support scope included 11 nationwide offices and several smaller remote locations
  • Supported approximately 200 users in a mixed desktop and laptop environment.
  • Improved support services by ensuring timely problem resolution and providing excellent customer service
  • Hired, trained and supervised 1 helpdesk support staff in incident troubleshooting and resolution utilizing HelpLine Classic Desk
Candidate Info
12
years in
workforce
4
years
at this job
BS
Computer Studies
Itil And Cisco Ccna
2

Transportation Manager/ Assistant IT Manager

Part of a 5 man team hired and tasked to build a government distribution center from ground up and train a 750 Iraqi national team to run it in 1 year.

  • Hired and trained top notch Transportation management team. Hired drivers and sourced a variety of transportation and construction assets.
  • Developed and implemented an on-line tracking system to allow for real time movement tracking of ministries supplies and equipment moving through Iraq.
  • Hired and acted as liaison for convoy security teams to ensure safest possible passage of cargo.
Candidate Info
20
years in
workforce
1
year
at this job
Computer Science
3

Assistant IT Manager

Served as a leader for projects and daily operations; capitalized on opportunities to use technology to maximize business results. Assisted in executioneffective, cost-cutting solutions in all IT areas including Enterprise Resource Planning (ERP), network development, data mining/management, disaster recovery technologies and new technology integration. Assisted in the implementation of annual IT projects across all facets of network enterprise.

  • Ensured competitive costs for systems and services through adept negotiation and by developing beneficial business relationships with vendors.
  • Liaised with management teams for updates on current and future projects.
  • Developed and implemented short- and long-term projects that enhanced overall operations.
Candidate Info
16
years in
workforce
14
years
at this job
BA
Information Technology
4

Assistant IT Manager

Tasked with maintaining operations of 41 sites in 17 states across the US for a video based survey and research company.

  • Improved IT support response time by establishing a centralized VNC remote access management system.
  • Reduced dependency on IT department support by writing procedures geared toward 300+ non technical staffers.
  • Increased operational efficiency by creating an internal intranet for employee email, time sheets, and calendar access.
  • Increased operational efficiency by creating an internal intranet for employee email, time sheets, and calendar
Candidate Info
3
years in
workforce
1
year
at this job
5

Assistant IT Manager

Rendered keen oversight to the entire phase of IT projects, which included technical upgrades, system installations, and troubleshooting activities

  • Provided outstanding support to 95 onsite users for all IT needs, including various financial information systems such as Bloomberg, FactSet, and S&P databases
  • Offered technical support to senior-level executives, including various Japanese operating systems and applications
  • Strategically conceptualized and examined a disaster recovery plan for financial applications
  • Functioned as an outstanding administrator for Citrix environment, providing major contributions to the data conversion for New York, Atlanta, and Chicago offices
  • Played a pivotal role in major projects, including the upgrade from Windows NT to Windows 2000/Exchange 2000 as well as the design of Active Directory
  • Cultivated key relationships with vendors for various IT services, which resulted in the negotiation of competitive pricing, achieving significant cost savings
Candidate Info
14
years in
workforce
3
years
at this job
6

Assistant IT Manager, Technology Department

Managed the software development projects in several areas such as Compliance - Buy, Brokerage, Securities Trading and Settlement Automated Management, Loan Bookings, Trade Transactions Processing, Leasing, Fixed Assets, Human Resources and Stationary Inventory.

  • Managed Total Quality Management / Cost of Quality Project. Coordinated a cross functional team of executive representatives. Acted as liaison between business and IT communities.
  • Ensured that the quality concepts, approaches and project documents were in compliance with Malcolm Baldridge quality model.
  • Assisted Technology Manager in establishing the framework for the implementation of the Capability Maturity Model.
  • Provided on-going direction in the problem resolution process and advised alternative solutions for new systems development, system enhancements or maintenance and improvements to business processes.
Candidate Info
3
years in
workforce
10
months
at this job
Industrial Engineering
7

Assistant IT Manager Consultant

Supported the entire IT needs of the company.

  • Set up, configured and repaired over 120 workstations together with all networking, backup/restores and training.
  • Maintained the Visual Manufacturing system which tracked the production phase of assembling a product together with the maintenance of the MS Office Suite of products.
  • Developed a Crystal Reports 9 reporting system, creating over 200 reports for management use that dealt with production, supply, finance, shipping/receiving and vendor tracking.
  • Handled all help desk calls, ordered new supplies and maintained contact with IT vendors.
Candidate Info
8
years in
workforce
1
year
at this job
BA
Psychology
MA
Mis
8

Assistant IT Manager

Providing staff and students with IT support.

  • Installed and configured Windows 7, Windows XP, Windows Server 2003, Windows Server 2008, Virtual Server 2005 and both Linux Server and Client operating systems.
  • Created and captured custom images using Norton ghost.
  • Created and managed user and computer accounts in active directory, administrating multi domain structures, Printers, WSUS, forefront, trixbox (voip), DNS, DHCP, File Server and ISA Server.
  • Configured GPO's, Folder and File permission's, Roaming Profiles, and Mapped Drives.
  • Configured and administered Wireless access points for Student and Staff use.
Candidate Info
7
months in
workforce
7
months
at this job
9

Assistant IT Manager/it Technician

Liaison between staff and management regarding computers, telephones, and network security.

  • Acted as System Administrator for 300+ workstations.
  • Managed disaster recovery for all branches of the organization.
  • Researched, ordered and installed all computers and computer related equipment.
Candidate Info
8
years in
workforce
8
years
at this job
BS
Information Technology
MA
Master of Arts
10

Assistant IT Manager

Assist the Manager in all operations.

  • Maintain hardware/software on 100+ computers and 30+ copiers/printers.
  • Trained agents in Computer/Internet/Website applications and software.
  • Provided Remote Help Desk assistance for 10+ offices and 500+ real estate agents.
  • Provided On hand computer assistance for 10+ offices and 500+ real estate agents.
  • Performed minor network repair.
  • Maintained wireless network for 10+ offices.
Candidate Info
11
years in
workforce
3
years
at this job
Electronics

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