Application Manager Resume Samples

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Application Managers supervise and guide other software developers and make sure projects are completed in due time. Based on our collection of resume examples, typical duties of these professionals are prioritizing projects, managing databases, testing software, following up with users, and assigning tasks. Qualifications like programming and technical expertise, leadership, time management, attention to details, and problem solving orientation are required by most employers. Those interested in an Application Manager position should make display of at least a Bachelor's Degree in a relevant field in their resumes.

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1

Application Manager

Responsible for managing web application products and directing a small development team supporting approximately 1,000 users. Used conflict management skills effectively to resolve issues between IBM, AT&T Management, and teams. Project Manager responsibilities included account leadership, Microsoft Project schedules, change control, communications, process improvements, and release management.

  • Negotiated with key AT&T/IBM end users to define enhancements to facilitate process tracking and controls resulting in significant customer satisfaction and 30% improvements in project management.
  • Documented business requirements, detailed design specifications, and process workflow maps for developer implementation and user documentation.
  • Initiated and developed online training materials resulting in broader training for virtual office users as well as user training via conference calls saving hours and classroom training expenses.
  • Created web page prototypes resulting in accurate design requirements for both development and user acceptance.
  • Learned JavaScript programming to enable the rapid development of hundreds of user interface web pages that resulted in improved user satisfaction and successful releases on schedule after significant headcount reduction.
Candidate Info
15
years in
workforce
8
years
at this job
AS
Film Production
BA
English / Business
Finance Certification
2

Application Manager, VP

Managed team of 7 global application resources on/off shore, providing around-the-sun support. Team specialized in development, configuration and administering internal web based request and change management applications. Framework infrastructure provided mechanism that helped streamline and manage the source code version and migration control for Peoplesoft applications. Assisted clients with technical specifications and enhancements.

  • Reduced cost 60% creating a center of excellence off-shoring consultants and their workload to gain cost efficiencies
  • Ensured applications adhered to all Information security, risk and compliance global policies and standards. Represented development team in internal and KPMG audit reviews.
  • Maintained hardware and software licenses and $50 million budget. Built sound vendor relationships and negotiated contracts to help reduce overall budget cost.
  • Created documentation materials, online and interactive training demos for more comprehensive overview of request and change management applications. Training was conducted throughout the division of 15,000 business and development users.
Candidate Info
22
years in
workforce
6
years
at this job
C
Leadership
3

Application Manager

Served as the Subject Matter Expert for Elance and Ariba procurement applications, providing Level I & II end-user system support throughout the system upgrade / migration life cycle.

  • Prioritized upgrade, system and end-user problems on a daily basis.
  • Interfaced with Elance and Ariba technical personnel regarding test schedules, implementation timeframes, risk management issues and system challenges.
  • Performed tests in a mirror environment, conveyed coding errors to coding personnel, and retested corrections.
  • Analyzed product and design defects, and recommended alterations to the user interface and data structure.
  • Spearheaded the development of Level II support infrastructure and processes for new procurement technology, including selection of team members, creation of short-term goals, action items, service level agreements and design of policies and procedures.
  • Reduced ticket system handling time from 14 days to 3 days through the development of an efficient ticket handling system.
  • Restructured the Master Agreement System, which reduced hierarchy from 2600 to 6 levels and decreased loading time from several months to a one-hour timeframe.
Candidate Info
14
years in
workforce
1
year
at this job
Pc/network Technology
4

Application Manager

Managing team of global PeopleSoft consultants and employees developing enterprise solutions and business/information technology strategies for clients within multiple divisions. Adopted standards within the team to work more efficiently as a group to provide a better product to the company.

  • Manager of 10 resources (including 3 off shore) seeing through project, enhancement, and support activities.
  • Lead team that brought on 3 separate divisions (Classroom and Library, International, and Tom Snyder) onto Enterprise CRM platform. Classroom and Library and Tom Synder were both migrated from Salesforce.com to Peoplesoft.
  • Setup and maintained integrations to enterprise Order, Customer, Product, Revenue applications.
  • Created auditing system that enforced data integrity across several integration points and streamlined processes to minimize issues.
  • Part of the Agile release train to enhance integration of Education group's service management system.
  • Enforced development and deployment standards to conform to corporate SOX compliance policies.
Candidate Info
17
years in
workforce
6
years
at this job
BA
Computer Science
MS
Management Of Technology
5

Application Manager (implementation)

  • Advised a client team of 15 in implementing a Radiology Information System component of Epic's EMR
  • Coached an Application Coordinator to take a leadership position on his next client implementation
  • Initiated a project and assembled a team to standardize usability (user acceptance) testing practices across organization, reducing research time spent by implementers asked for recommendations
  • Led a 10 application, 4 interface, and 150 end user team in system testing effort, resolving 350 tracked issues prior to go-live
  • Coordinated a radiology scheduling software implementation by tracking milestones, facilitating meetings and escalations resulting in a 15% increase in productivity for the pilot radiology department
Candidate Info
2
years in
workforce
2
years
at this job
BS
Business, Ba
6

Application Manager, Data Warehouse & Client Server Applications

As Application Manager/Program Manager led IT teams to support operations of the health insurance company, served the business clients by providing system solutions to improve productivity and service quality.

  • Developed and led functional teams (ranging from 3-12 staff and consultants) through all phases of software development lifecycle. Applications include insurance claim processing system, Oracle data warehouse of health provider and policy holder data, knowledge/content management, decision support system, Key performance indicator reports, data center migration, Oracle upgrade, BI package tool implementation and ETL processes.
  • Served business and government clients with system implementations and application deliverables
  • Hired and coached personnel. Led team building activities
  • Created operating budget plan and resource plans
  • Created and managed operating procedures and supervised the stuff teams
Candidate Info
4
years in
workforce
3
years
at this job
BS
Engineering
MBA
Project Management
7

Systems Application Manager

Managed Government Systems (CMS Medicare and State Medicaid), consisting of 5 Project managers, 22 Systems/ Programmer Analysts with development/support duties on 100+ systems, several platforms (Multiple SQL Servers, UNIX/HP, IBM ES9000 mainframe)

  • Direct Reports included 5 Project Managers running multiple projects, operating structurally as PMO
  • Established and coordinated corporate steering committees and master project planning concepts which improved productivity
  • Reduction in large mainframe IMS claims system downtime by 98% through resolution of root cause maintenance problems and implementation of technologies allowing joint batch/online access
  • Managed large, successful HIPAA Programs for both Medicare and Medicaid (all on time and within budget)
  • Successful conversion of Medicare New Jersey Part A workload from Horizon to Riverbend both on time and under budget
  • Large scaled conversion from HP 3000 to server-based COTS ORACLE AMISYS claims processing system
  • Multiple Internet project implementations involving eligibility, claims, EHR (Electronic Medical Record) applications interfaced to Cerner Software, and authorizations information access to providers
Candidate Info
31
years in
workforce
13
years
at this job
AS
Associate of Science
BBA
Bachelor of Business Administration
MA
Master of Arts
8

Training & Application Manager

[company name] is a full-service international law firm with nearly 100 lawyers and offices throughout Hawaii, Los Angeles, and Guam

  • Developed a new training program including curriculum, documentation, marketing.
  • Supervised Help Desk, Training, and Application Development staff.
  • Tested new software to determine its viability at the Firm.
  • Designed and participated in the rollout of new software and workstations to users.
  • Reviewed and selected Help Desk and Learning Management System software applications.
Candidate Info
5
years in
workforce
2
years
at this job
BA
Sociology
9

Application Manager

  • Conducted needs assessments to understand customers' workflow and processes
  • Coordinated software development of technical projects with Epic programmers and customer IT staff
  • Standardized general ledger accounting structure and revenue cycle management practices across multi-state, 55,000-employee healthcare organization
  • Lead four Epic Application Coordinators in their daily customer-facing interactions to ensure customers' expectations are exceeded
  • Developed project plan and managed timelines and implementation budget to ensure on-time and on-budget install
Candidate Info
6
years in
workforce
5
years
at this job
BA
International Relations
10

Strategic Application Manager

Led 15 application resources in developing and implementing innovative programs that supported organizational goals and objectives; provided analysis and programming support for JDE, web-based, OHDirect, and third-party software.

  • Defined business processes, policies, and benchmarks to encourage collaboration and value-driven development.
  • Analyzed and identified areas for improvement in existing programs in order to elevate operating efficiency.
  • Introduced a formal IT project management lifecycle that improved oversight of application resources; coordinated, prioritized, and tracked projects with sponsors, project managers, and technical teams.
  • Ensured integrity of databases, applications, and systems by implementing fixes for program bugs, installing software upgrades, and executing scheduled maintenance and processes.
  • Assessed technical and project organizational strengths of the team and determined training needs in order to produce a highly skilled, cohesive team focused on delivering high quality solutions.
Candidate Info
22
years in
workforce
2
years
at this job
HS
Computer Programming

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