Pharmacy Cashier Job Description
A Pharmacy Cashier assists pharmacy staff by retrieving filled prescriptions, processing payments and handling other tasks. Pharmacy Cashiers work in pharmacies, typically found in drugstores, grocery stores and healthcare facilities, such as hospitals and urgent care centers. Many work part-time. They work under the direct supervision of a Pharmacist or Pharmacy Manager. The job is expected to grow by about 9 percent over the next 10 years according to the Bureau of Labor Statistics, just slightly above average.
Pharmacy Cashier Duties and Responsibilities
In order to accomplish their main objective of handling pharmacy orders, Pharmacy Cashiers perform many tasks. We compiled several job listings and identified these primary Pharmacy Cashier duties and responsibilities.
Perform Clerical Duties
The Pharmacy Cashier often manages the phones and acts as the face of the pharmacy for incoming customers. They provide customer service and answer questions or address concerns for customers. It is also their responsibility to assist the pharmacy staff in providing quick and satisfactory service.
Receive and Sell Orders
Prescription orders are received by the Pharmacy Cashier, who enters them into the computer along with customer data. They assist in packaging orders and then sell them to customers. They may be required to create and print prescription labels and package orders as well. In order to complete prescription orders, the Pharmacy Cashier sometimes has to check patient prescription authorization as well, particularly for refill orders.
The Pharmacy Cashier processes payments for all pharmacy sales using the pharmacy’s POS system. They also process insurance and billing, handling any complications that may arise. Pharmacy sales include both prescription and over the counter items.
Assist Pharmaceutical Staff
The Pharmacy Cashier performs any additional tasks required in order to support the pharmacy and ensure quick and quality service to pharmacy customers. This includes administrative and clerical duties as well as some unskilled pharmacy tasks. They take inventory, maintain pharmacy supply levels and stock shelves with product.
Pharmacy Cashier Skills
Pharmacy Cashiers combine interpersonal and communication skills with a detail-oriented perspective in order to provide both great customer service and support the day-to-day operations of the pharmacy. To be successful, the Pharmacy Cashier needs to be capable of juggling many tasks at once, staying organized, and working in a fast-paced environment. Quantitative skills help as processing payment is a large part of their job.
Core skills: Based on job listings we looked at, employers want Pharmacy Cashiers with these core skills. If you want to work as a Pharmacy Cashier, focus on the following.
- Possess a High School degree or GED, or being currently enrolled in High School
- Demonstrating data entry abilities
- Being proficient in MS Word and Excel
- Having some customer service experience
- Being able to stand on feet for long periods of time and lift up to 50 pounds
- Proving basic quantitative abilities
Advanced skills: While most employers did not require the following skills, multiple job listings included them as preferred. Add these to your Pharmacy Cashier toolbox and broaden your career options.
- Pharmacy technician license
- Graduate from accredited pharmacy technician program
- Prior pharmacy experience
Pharmacy Cashier Resources
We searched the Web to find the best industry resources that can help you continue exploring a career as a Pharmacy Cashier. From thought leaders to important industry associations, this list is packed with opportunities to learn, connect, and engage.
On the Web
Pharmacy Times – Practical information for pharmaceutical professionals
Med Ed 101 – Clinical pharmacy educational resource
The Honest Apothecary – A pharmacist’s blog all about careers in pharmacy
PhRMA – The Pharmaceutical Research and Manufacturers of America
GPhA – Generic Pharmaceutical Association
DIA Global – Global association of healthcare product development professionals
Pharmacy Cashier Books
Nursing 2016 Drug Handbook – A comprehensive guide to pharmaceutical drugs
PTCB Exam Study Guide – Study guide for the Pharmacy Technician Certification Board Examination
The Sanford Guide to Antimicrobial Therapy – A pocket guide to antimicrobial treatments
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