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An Email Marketing Manager utilizes email communication tools to market a company and increase brand awareness. They are experts in the usage of email communications and develop marketing strategies and distribution techniques in order to execute campaigns that successfully engage consumers and ultimately drive profit.

Email Marketing Managers work very closely with other members of a company’s marketing communications and IT teams in order to implement their ideas. In this management role, they often oversee other marketing employees who help to develop various aspects of the email marketing campaigns. Jobs for marketing managers in general, according to the Bureau of Labor Statistics, are expected to grow roughly 9 percent through 2014, which is slightly above average.

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Email Marketing Manager Duties and Responsibilities

In order to execute email marketing campaigns, an Email Marketing Manager performs many different tasks. We analyzed job listings for Email Marketing Managers in order to identify these core duties and responsibilities.

Develop Contact Strategies

The Email Marketing Manager must strategically contact consumers, reaching out to specific subsets based on company's targeted audience and identifying email best practices and email calendars based on effective campaign timing. They design contact methods that not only target the appropriate consumers but also develop audience bases that are optimized for retention.

Create Campaigns

The Email Marketing Manager implements email marketing campaigns, overseeing all aspects of the campaigns from design to writing to marketing to technical development. Email Marketing Managers also ensure that all campaigns are aligned with the company's overall strategy, branding, and marketing and sales goals. They ensure that the campaigns are accessible and functional on both desktop and mobile devices.

Manage Campaigns

Throughout the course of an email marketing campaign, the Email Marketing Manager will manage email lists for the campaigns and create an ongoing schedule of content. They identify and address any technical issues with the campaign in conjunction with the IT department. Throughout the campaign they monitor performance and make adjustments accordingly.

Generate and Analyze Data

After each email marketing campaign, the Email Marketing Manager will generate and analyze data from the campaign in order to identify strengths and weaknesses. The Email Marketing Manager will use their assessment in order to better optimize future email marketing campaigns.

Email Marketing Manager Skills

Email Marketing Managers are self-starters with positive attitudes and high levels of motivation. Goal-oriented individuals and adept problem solvers, they work hard to ensure that they exceed objectives and constantly improve their methods. They work well under pressure and can juggle multiple tasks and meet deadlines consistently.

Core skills: Based on job listings we looked at, employers want Email Marketing Managers with these core skills. If you want to work as an Email Marketing Manager, focus on the following.
  • Developing email marketing experience
  • Proving an ability to launch successful campaigns
  • Obtaining experience with email analytics
  • Showing an understanding of CRM systems
  • Possessing experience reporting and analyzing data
  • Demonstrating expert level knowledge of basic computer systems

Advanced skills: While most employers did not require the following skills, multiple job listings included them as preferred. Add these to your Email Marketing Manager toolbox and broaden your career options.
  • Experience in A/B testing
  • Bachelor’s degree in marketing, computer science or related field
  • Advanced proficiency in SalesForce
  • Knowledge of HTML/CSS

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Email Marketing Manager Resources

We searched the Web to find the best industry resources to help you continue exploring a career as an Email Marketing Manager. From thought leaders to industry groups, this list is packed with opportunities to learn, connect and engage.

On the Web

Social Media Examiner

A blog on social media marketing

Convince and Convert

A blog all about digital marketing


A comprehensive blog on email marketing

Industry Groups

Business Marketing Association

Organization for Business-to-Business marketers

American Marketing Association

Largest organization for marketing professionals

Society for Marketing Professional Services

Society for marketing opportunities

Email Marketing Manager Books

Email Marketing Demystified

A howto guide on making email marketing effective

Email Persuasion

A guide on how to generate sales using email

Email Marketing Rules

A stepbystep guide on email marketing best practices

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