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Management and program analysts optimize business operations and analyze organization processes with the aim of increasing productivity and maximizing profits and efficiency. As their job title implies, management and program analysts are deeply analytical and can understand the long-term goals of their employer. This is a skilled position that requires previous experience in large-scale operations and analysis. Management and program analysts work traditional office hours but may need to work overtime as needed. They report directly to a project manager.

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Management and Program Analyst Duties and Responsibilities

Specific job duties for management and program analysts vary based on their employer. However, there are several core tasks common to all management and program analysts, such as:

Analyze Internal Operations

The main responsibility of management and program analysts is to analyze the internal operations of their employer. This includes observing both staff and internal processes to identify areas of improvement.

Report on Analysis Findings

Management and program analysts create and deliver reports to project management based on their analysis findings. These reports need to be comprehensive and provide a long-term view of inefficiencies and how they can be improved.

Create and Recommend New Operations Strategies

Management and program analysts create and recommend new operations strategies based on the findings of their analyses. To do this, they take the big picture into consideration and identify how strategies can impact long-term growth.

Conduct Interviews with Internal Staff

Management and program analysts conduct in-depth interviews with internal staff, both frontline workers and management. The purpose of these interviews is to find areas of ineffectiveness with personnel so analysts can recommend ways to fix them.

Analyze Company Budgets

In conjunction with all their other responsibilities, management and program analysts study company budgets to determine if they're being used appropriately for the company's projects. This helps determine ineffectiveness in personnel and operations.

Management and Program Analyst Skills and Qualifications

Management and program analysts need to be highly obsessed with details so they can create in-depth analyses and long-term strategies for improvement. Employers require candidates to have at least a bachelor’s degree in business management or a similar subject. However, employers tend to hire those with advanced degrees in business administration or a related field. They also look to hire candidates who have at least five years of experience. Successful candidates also tend to have the following skills and qualifications:

  • Project management - management and program analysts have direct experience managing projects from start to finish. They understand all the moving parts of a project and how they connect and affect one another
  • Strategy implementation - management and program analysts know how to properly implement new strategies. As a part of this skill, they also have experience implementing change management strategies to help employees adjust to new processes
  • Writing and documentation skills - management and program analysts are skilled writers. They know how to create comprehensive documentation and reports in a clear and presentable form
  • Team management - management and program analysts are skilled team leaders. They can manage teams of varying sizes, which often includes managing conflict between team members
  • Communication skills - management and program analysts are highly skilled communicators. They can read between the lines to fully understand what people are saying

Tools of the Trade

Management and program analysts employ the following tools in their job routine:

Budgeting software (Scoro, Float, QuickBooks, NetSuite)

Project management software (Trello, Asana, ProWorkFlow)

Microsoft Office Suite (especially PowerPoint, Outlook, and Word)

Management and Program Analyst Education and Training

Management and program analysts should have at least a bachelor’s degree in a business-related field. Most commonly, successful candidates have a degree in accounting, business administration, or business management. In some cases, employers will require candidates to have more advanced degrees in the same fields.

Once hired, most management and program analysts undergo on-the-job training so they can fully understand the company’s internal processes and operations. This training also gives new hires the opportunity to get to know staff and management.

Management and Program Analyst Salary and Outlook

According to the Bureau of Labor Statistics (BLS), management and program analysts make a median salary of around $82,000 per year. This salary can vary depending on experience and specific education accomplishments. Management and program analysts in the top 10 percent of earners make around $150,000 per year. Those in the bottom 10 percent make as little as $47,000 per year. Management and program analysts also receive performance-based bonuses and comprehensive benefits packages as part of this salary.

The BLS projects this field to grow by 14 percent over the next 10 years, which is faster than average. As more companies grow to include consulting services, the demand for candidates in this role will continue to grow as well.

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Helpful Resources

Check out some of these helpful resources to learn more about the management and program analyst position:

Project Management Videos

this YouTube channel provides hundreds of professionally produced videos that teach people about every aspect of project management. This can help management and program analysts learn more about how companies run things

Modern Analyst

this website contains a wealth of information for analysts of all shapes and sizes. Here you can find books, news articles, training courses, and many more resources created to teach people about being an analyst. You can also find a community of fellow analysts to learn from

Strategy-in-Action: Marrying Planning, People and Performance

this book posits that "traditional strategic planning no longer guarantees success." Companies are rapidly evolving, and new technologies are increasingly more present. The book helps analysts build better strategy through a sevenstep roadmap that includes steps like building alignment among stakeholders and getting dynamic feedback

Operations Management for Dummies

from the everpopular For Dummies series, this book on operations management helps management and program analysts learn everything they need to know about operations strategy and management in an easytounderstand manner. It covers topics like systems performance and efficiency and materials management

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