Accounts Receivable Coordinator Job Description
An accounts receivable coordinator manages customer accounts to ensure payments are on time, record account changes, and resolve billing and payment errors. These professionals coordinate with a company’s accounting and finance team members and management to both provide administrative services and assist with financial reporting.This entry-level accounting role is a good fit for high school graduates who communicate well, have an accounting background, and possess good math skills. Employed in numerous industries including education, healthcare, professional services, law, hospitality, and finance, accounts receivable coordinators typically work fulltime with regular daytime hours.
Accounts Receivable Coordinator Duties and Responsibilities
While an accounts receivable coordinator’s day-to-day duties and responsibilities are determined by where they work, there are many core tasks associated with the role. Based on our analysis of job listings, these include:
Set Up New Accounts
Accounts receivable coordinators assist with approving and creating new customer accounts. This can include running credit checks on applicants, setting up terms for billing, and choosing a credit limit. They also record new customer information in the company’s accounting system.
Handle Invoices and Statements
Creating accurate invoices for customer purchases and sending statements out on a scheduled basis are key to informing customers of what they owe and receiving payments on time. These documents also serve as documentation for reconciling accounts.
As customers pay their bills with checks and credit cards, accounts receivable coordinators process these payments and update customer invoices and account information to indicate these receipts. This can require working with other accounting professionals to handle concerns such as bounced checks.
Resolve Billing Issues
When customers do not pay their invoices on time, accounts receivable coordinators assist the collections process by coordinating with and calling management and collection agencies as needed. They also help answer questions customers have about their charges and help error-check the customer’s account data.
Create Financial Reports
Coordinating with other accountants and management, accounts receivable coordinators help with monthly general ledger journal entries and accounts receivable reports as well as daily reports about any account errors. They also assist with daily billing reports that note any changes to the customer’s payment terms.
Accounts Receivable Coordinator Skills and Qualifications
In addition to an eye for small details, accounts receivable coordinators need a background in accounting along with strong computer and math skills. Employers look for coordinators who have this skill set:
- Familiarity with general accounting principles – accounts receivable coordinators have a working knowledge of the accounting cycle and steps needed to enter transactions, create reports, make invoices and statements, and reconcile accounts regularly
- Proficiency with accounts receivable processes – they understand the steps for setting up new accounts, entering payments, handling billing issues, and following up to collect on overdue accounts
- Data entry – using computer software to enter transactions, generate documents, and update customer information requires typing skills and a high level of accuracy
- Attention to detail – a small error in a customer’s account can cause incorrect invoices or failed payments. Accounts receivable coordinators need an eye for detail to both prevent errors when recording data and to uncover errors when they do occur
- Communication skills – whether making a collections call to a customer or updating management about an account’s status, accounts receivable coordinators need strong communication skills to provide clear information
Tools of the Trade
Accounts receivable coordinators use these tools and applications daily:
- Accounting software (QuickBooks, FreshBooks, Sage Intacct, Peachtree)
- Microsoft Office (including Word, Excel, and Access)
- Business tools (including customer relationship management and business intelligence software)
Accounts Receivable Coordinator Education and Training
Accounts receivable coordinators typically have a high school diploma supplemented by some college-level accounting coursework, although employers sometimes prefer an associate’s or bachelor’s degree in accounting. Helpful coursework covering the accounting cycle, financial data entry processes, accounting standards, and taxation serve as good preparation. Employers often provide up to six months of training covering the company’s accounts receivable processes and software.
Accounts Receivable Coordinator Salary and Outlook
The Bureau of Labor Statistics classifies accounts receivable coordinators as bookkeeping, accounting, and auditing clerks and lists a median salary of $39,240 a year. Accounts receivable coordinators in the 10th percentile make around $24,600 a year, and the highest paid make around $60,700. When working fulltime, they commonly receive health and dental insurance benefits and vacation time.
Employment of accounts receivable coordinators will experience little change through 2026, with only a 1 percent decrease expected. While companies can use software to automate some accounts management tasks, this occupation group is large enough to present plentiful job opportunities, especially as existing accounts receivable coordinators change jobs.
Are you interested in learning more about starting a career as an accounts receivable coordinator? Check out these resources to read about the occupation and connect with other professionals in the field:
Institute of Finance and Management – this industry organization for finance professionals offers membership, certification programs, and industry events. Its website features career development tools and information about local chapters to join
Accounts Receivable Management Best Practices – author John G. Salek worked in accounts receivable for much of his career and wrote this book to show examples of best practices companies can use to collect payments and prevent delinquent accounts. His tips apply to organizations of any size and also consider Sarbanes-Oxley compliance
Accounting Jobs and Jobseekers – this LinkedIn group gives accounting professionals a place to network and get career advice. Recruiters and employers also post jobs and seek referrals here
All You Need to Know About Accounting and Accountants: A Student’s Guide to Careers in Accounting – this book by author Robert Grottke serves as an introduction to the accounting field and offers insight on the education and skills needed to enter the field and advance
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