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Chief Administrative Officer Resume Samples
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0-5 years of experience
Responsible for all financial, accounting, IT, legal, brokerage operations and administrative functions for nationally recognized marketing company and vacation real estate brokerage, including customer and vendor contract negotiation, project cost, billing, collections, payroll, accounts payable, cash management, budgeting, forecasting, taxes, human resources, project profitability planning and reporting, licensing and compliance, financial reporting and banking relationships.
- Increased cash flow from 1% of revenue to 20% of revenue in one year through development of budgets, growth models, cost controls and improved billing procedures.
- Secured new financing facility to provide for growth and upgrade of existing equipment.
- Implemented cash management systems to allow for forecasting near-term and long-term cash requirements.
- Developed accountability systems to establish and measure operational accountabilities for revenue, expenditures and profitability.
0-5 years of experience
Provided executive leadership and direction to ensure effective business and operational
planning addressing growth and market share in the delivery of healthcare insurance
coverage. Maintained accountability for overall administration, financial health, and management. Planned and directed delivery of services to meet needs of the local
community in network and enterprise-wide strategic plans. Recommended policy changes to support greater efficiency. Integrated effective communication and public relation strategies
increasing community involvement.
Promoted employer of choice climate by instituting small promotions that supported team of 40 employees through ongoing education and development. Led delegations and built
relationships throughout the region to support new program orientation, infrastructure, and training. Led development of healthcare services by promoting physician and community
relationships, as well as management and employee behaviors that contributed to meeting
revenue targets and achievement of goals.
- Conceptualized, designed, and implemented an incentive program that measured
- Successfully spearheaded rigorous proposal process for the integration of healthcare
- Developed and implemented a scorecard tool to support operational readiness
- Created a new niche work group to fulfill member needs for open enrollment in Covered
0-5 years of experience
Directly supported CEO and Executive Team with Six Sigma training and process implementation throughout family businesses.
- Maintained multidimensional complex calendar events and created highly effective organized filing system
- Prioritized emails, received incoming calls, scheduled board and foundation meetings
- Booked conference rooms, arranged out of town conferences, travel and hotel accommodations
- Managed six sigma special project and trained staff on procedures, processed bills and incoming daily mail
- Drafted correspondence, conducted online research, provided pickup and delivery courier service
6-10 years of experience
Instrumental in organization and obtaining 'Seal of Excellence' from the British Standard Institute
- Grew the company's worth from $2 million in 2008 to $25 million in 2011; collaborated with CEO and Senior VP to develop strategy plans and budgeting process, which ultimately secured 10-year commitment from the Community
- Served as key liaison and coordinator for ongoing major program activities within the organization.
- Effectively managed annual budget planning, which resulted in cost-effective operations; adjusted to economic
6-10 years of experience
Corporate Director & Member of the Executive Board: involved in strategic planning, corporate marketing & branding; responsible for identifying, setting, and reaching corporate goals and objectives.
- Created, developed, implemented, and maintained the company's quality management system certified to ISO 9001:2008 Standard.
- Established compliance procedures and processes for customers and various regulatory agencies including OSHA, EPA, ITAR, DOT, FAR, AQMD, and others.
- Prepared, filed, and maintained various reports and corporate data relating to corporate Emergency Action Plan, Fire Prevention Plan, Injury & Illness Prevention Plan, and County Business Plans.
- Drafted, negotiated and maintained government, distributor, insurance and OEM contracts, non-disclosure agreements, toll manufacturing and research agreements for chemical processing, manufacturing, and product fulfillment.
- Human resources manager: establishing policies and procedures for hiring, training, and termination. Responsible for hiring, training, employee review, and termination.
0-5 years of experience
Assisted with the merging of ESOP and Retirement Plans between three business segments.
- Worked closely with the transfer agent on the annual proxy solicitation. Managed timeline.
- Prepared Board and Committee meeting agendas, distributed board member fees, circulated meeting materials and maintained corporate minute books.
- Organized both on and off-site Board, Committee and Annual Shareholder's meetings.
- Maintained corporate car leases. Arranged for the delivery and return of vehicles.
- Monitored hourly flight usage and costs for corporate owned jets.
- Effectively managed calendar and contacts in Outlook. Reconciled expense reports.
- Managed company and personal life insurance policies.
0-5 years of experience
Provided legal and administrative support for Police Commissioner's Office
- Supplied front desk coverage and excellent customer service
- Compiled and evaluated data to support the need for FY14 $45 million budget
- Assisted with weekly payroll and overtime hours
- Redacted and distributed police reports to media & public
- Maintained high degree of discretion regarding sensitive information, personnel files, and background checks on prospective employees
- Performed various administrative duties, such as scheduling, answering telephones, and recording minutes at meetings
- Drafted contract language, memos, and notices on behalf of Police Commissioner and Chief Administrative Officer.
Chief Administrative Officer Duties and Responsibilities
No two chief administrative officers have the exact same tasks, as these vary from employer to employer. However, we analyzed several job listings to determine the following core responsibilities:
Lead Administrative Operations Chief administrative officers are in charge of a company's day-to-day operations and administrative activities. They oversee departments such as HR, accounting, marketing, and IT, and work closely with senior managers to check on project implementation and address underperformance.
Develop Business Strategy Because of their broad organizational perspective, chief administrative officers exhibit leadership by driving business strategy development. This involves assessing risks, noting opportunities for expansion, setting overall goals and metrics, and proposing projects or systems to move the company forward.
Manage Finances A major responsibility of chief administrative officers is managing organizational finances, from resource allocation to cost management. They are especially active with planning, as they must predict short- and long-term cash requirements and then create budgets in coordination with department leaders and other executives.
Report to the CEO Chief administrative officers regularly update the CEO about the status of the departments they manage. They are an important source of company information for the CEO, since they not only narrate facts but also analyze data and suggest action steps.
Evaluate Company Policies It's the job of chief administrative officers to evaluate administrative policies. In light of changing company needs and compliance regulations, they may modify policies or create new ones, following a decision-making process where they consult thoroughly with other employees and then monitor the impact of any changes.
Chief Administrative Officer Skills and Qualifications
Chief administrative officers are strategic leaders who are experienced at both planning and implementation. Organized and analytical, they excel at successfully completing projects. Employers typically look for a bachelor's degree in business and the following skills:- Strategic planning - since chief administrative officers make key decisions for many departments, they play a significant part in determining the direction of the company. They should be strategic thinkers who can spot opportunities and devise solutions
- Project management - chief administrative officers work with senior managers to drive the execution of projects from start to finish. From a high-level view, they make sure that deadlines and objectives are met
- Organization skills - chief administrative officers direct the major functions that keep an organization running, so they should be comfortable with multitasking and remembering several details at once
- Communication skills - conveying information accurately is important in this job. Chief administrative officers regularly explain business plans to managers, lead meetings, and present crucial company updates to the CEO
- Teamwork - since chief administrative officers often take on a supervisory role, they should work well within a team and respect other people's ideas and abilities while providing firm leadership
Chief Administrative Officer Education and Training
At minimum, chief administrative officers need a bachelor's degree related to business, which includes classes on finance, organizational management, and human relations. Some companies may even look for a graduate degree, preferably a master's in business administration. Since this is an extremely high-ranking position, chief administrative officers usually have more than 10 years of management experience. Certifications are helpful, but employers are more likely to focus on performance in previous workplaces.
Chief Administrative Officer Salary and Outlook
Chief administrative officers have a median annual salary of $111,000, according to PayScale. The highest-earning 10 percent make over $210,000, while the lowest 10 percent earn less than $56,000. In terms of job outlook, the Bureau of Labor Statistics (BLS) estimates employment growth of 8 percent for top executives, including chief administrative officers. As companies expand and the need for data management rises, administrative tasks multiply, leading to a greater demand for chief administrative officers.
Helpful Resources
Read through these industry resources to learn more about becoming a chief
Good to Great: Why Some Companies Make the Leap and Others Don't - reviewers have repeatedly declared that leaders should read this classic book. In studying elite, long-term companies, Jim Collins reveals fascinating findings that defy conventional business knowledge
International Association of Administrative Professionals - committed to helping office and administrative professionals develop their career, IAAP offers certifications, training programs, conferences, and networking events
Act Like a Leader, Think Like a Leader - there's no straight path to developing leadership skills, but this business book can help show the way. Its defining concept is "outsight," which encourages learning leadership through action and experimentation
Harvard Business Review - HBR is the go-to magazine for anyone interested in management and leadership. It features cutting-edge articles on a variety of topics, from business innovation to network building
Financial Intelligence: A Manager's Guide to Knowing What the Numbers Really Mean - chief administrative officers can turn to this book for a refresher on the fundamentals of business finance. Clear and accessible, it delves into both theory and analysis, with emphasis on financial statements
Administrative Cover Letter Examples
