How to Become an Air Hostess
If you’re thinking about a career as an Air Hostess – also known as a Flight Attendant – this article is a great place to start. Read on to find out more about the job, as well as education and training requirements, salary and more.
What Does an Air Hostess Do?
Air Hostesses are responsible for providing customer service to passengers, as well as administrative help to the Capitan and other airline employees. These professionals work for airlines, on flights as well as in airport terminals.
Working as an Air Hostess requires the ability to provide customer service and administration duties. Typical Air Hostess duties include:
- Ensuring the safety of passengers.
- Controlling the aircraft cabin before, during and after a flight.
- Serving food and drinks.
- Counting inventory before takeoff and after landing and reconciling payments for goods sold.
Air Hostess Skills
Customer service skills are vital to succeed as an Air Hostess, however excellent communication skills are also necessary. Dealing with hurried and stressed passengers requires verbal skills to provide detailed and concise instructions, soothe a scared individual or solve a seating problem. An Air Hostess needs to be able to remain calm under pressure, such as during extreme air turbulence or mechanical problems. This career requires the ability to work in a fast-paced, tight-spaced environment, which calls for quick thinking, good memory and organizational skills. Finally, the individual must be willing to work long hours with an erratic schedule, spending days or weeks apart from their families.
Other key Air Hostess skills include:
- Excellent writing skills
- Knowledge of safety procedures
- Ability to communicate with people who do not speak the same language
- Good math skills to count inventory and sales
How Do You Become an Air Hostess?
Education and Training
National job ads for Air Hostess require a minimum of a high school diploma or a GED, but chances of securing employment are increased with a bachelor’s degree in tourism, communications or hospitality. In addition, most airline employers prefer candidates with at least two years of customer service experience and credible work references. Taking Air Hostess training courses can be advantageous to your job search.
To secure a job as an Air Hostess in the United States, you would need to complete three to six weeks of an the ground and in-flight training in order to get certification from the Federal Aviation Administration (FAA). If you plan to work on international flights, you would need to learn a foreign language.
In addition to education and work history, there are strict requirements as far as the height and weight, age, criminal records, etc. of the applicants.
Finding a Job
Due to airlines choosing not to open new routes or add new flights, demand for Air Hostesses is projected to be less than that for other occupations. The Bureau of Labor Statistics predicts a 2 percent growth for this job through 2024, with about 2,200 new jobs becoming available throughout the next eight years. However, new budget airlines or larger planes with more passengers may create more jobs for Air Hostesses.
Because competition for finding an Air Hostess job is high, make sure to polish your resume to showcase your education and professional experience to stand out from the crowd. Use JobHero’s Air Hostess resume samples for inspiration.
When you are satisfied with your resume, start your online job search. Most airlines hire candidates that applied directly through their site, so research airlines that you would like to work for.
Review cover letter examples to craft a letter that states your enthusiasm for the position and highlights your qualifications.
Insights from an Air Hostess
American Airlines Flight Attendant and Flight Attendant hiring expert, Kiki Ward, provides insights to help aspiring Air Hostesses (or Flight Attendants) in the interview below.
What is the common career path for an Air Hostess?
Most airlines require only a high school diploma or equivalent, so the career path is quite short. Customer service work is valuable as experience, but since airlines train their own Flight Attendants, you can really just begin anytime.
What should someone consider before becoming an Air Hostess?
Anyone considering the career should think about their ability to relocate, travel frequently and be away from home for, sometimes, extended periods. It cannot work for everyone, but it works great for many.
What type of person excels in this job?
They have to be adaptable, self-disciplined, responsible and dependable. Personality wise, they need to be friendly, receptive, approachable and professional.
What are some of the most important skills for an Air Hostess to have?
The most important skills set in the job is related to safety because that is the primary role. Also, they need to be able to communicate with a diverse passenger base, so excellent interpersonal skills are a must.
What do you find to be the most rewarding aspect of being an Air Hostess?
Traveling for a living, working in a rapidly paced work environment, meeting new people and working with different colleagues keeps the career fun and fresh.
How Much do Air Hostesses Get Paid?
Air Hostesses are typically compensated with a yearly salary, with the median salary in the U.S. being $42,300, according to the Bureau of Labor Statistics. The lowest-paid Air Hostesses are paid $28,800, and the highest-paid make $72,600 annually.
Top 10 States for Air Hostess Salary
Air Hostesses in the following states make the highest median hourly wage in the U.S.
- Florida: $53,900
- Indiana: $47,200
- Georgia: $46,100
- Texas: $45,100
- Minnesota: $43,400
- North Carolina: $43,300
- California: $42,900
- Colorado: $41,500
- Massachusetts: $39,600
- New York: $39,200
Air Hostess Resources
View these additional resources to find out more about a career as an Air Hostess.
On the Web
Association of Flight Attendants CWA – The world’s largest Air Hostess Union, with over 50,000 members of 18 different airlines.
Thirty Thousand Feet – A directory of websites, blogs and podcasts about aviation.
@APFA Unity – The largest independent flight attendant union.
@FA_org – A place for cabin crew to connect and discuss industry news and topics.
Child Life Specialist Books
Become a Flight Attendant: Your flight to success – Job searching tips from a former Air Hostess recruiter.
The Flight Attendant Career Guide – Includes hiring requirements, typical pay and interview questions for U.S. and Canadian airlines.