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Fraud Analyst Resume Samples
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0-5 years of experience
Analyze call records to determine when fraud has occurred on a compromised system and terminate the breach. Also assume additional analyses at management's request.
- Caught fraudulent activity more quickly and efficiently, leading to a drop in cost of fraud to the customer by nearly 96% and a drop in the cost of goods sold by over 95%.
- Provided additional analyses where needed to determine inefficiencies within the department and implemented the fixes to these problems.
- Created ad-hoc Access queries to provide quick and precise answers to various customer and vendor requests.
- Given a much expanded role within the department including as an analyst of customer credit-risk. Internally led a class in training of basic Microsoft Excel.
0-5 years of experience
Performed early detection, prevention and minimization of losses through review of suspect transactions as generated by transaction monitoring systems.
- Completed research, analysis and documentation of account activity and used personal judgment to determine appropriate actions that removed or minimized BSA/fraud exposure.
- Recommended process and procedure changes and assisted in various projects designed to enhance the bank's overall deposit risk program.
- Handled confidential information in accordance with privacy policies.
- Completed complex timely reports as related to BSA, including but not limited to Currency Transaction Reports and Suspicious Activity Reports.
- Assisted management in compiling metrics related to fraud losses and BSA reports.
0-5 years of experience
Acted and served as a liaison between customers, private banks and business partners.
- Reviewed and analyzed online banking/ ACH transactions to determine fraud activity.
- Executed and performed client services which included; client calls, transaction processing, inquiry response/ research, account maintenance and analyzing customer questions, requests and problems.
- Executed and performed the day-to-day resolutions of complex problems and escalated client complaints.
- Assisted customers with filing police identity theft reporting.
- Responsible for training and assisting all team members with claims and handling difficult calls.
0-5 years of experience
Reviewed transactions for credit card fraud, conducted research, and made decision to pass or fail reservations.
- Executed processes defined for fraud detection and prevention, while identifying new trends in fraud.
- Researched chargeback and debit memos received from banks and airlines and made decision to collect or pay.
- Acted as a trainer and lead for agents.
- Promoted from Bilingual Travel Agent.
0-5 years of experience
Investigated forgery, and theft within a customers' account and transactions on behalf of [company name]
- Determined existing fraud trends and assisted in the prevention of future trends
- Generated suspicious activity reports and risk management reports for supervisors and managers
- Cross trained in fraud claims, fraud prevention and Macys/Bloomingdales customer service
- Recognized as a problem solver and a person of high integrity with attention to detail
0-5 years of experience
Performed verification on all incoming funds such as manual deposit processing and allocating to accounts
- Worked with peers and managers to communicate fraud trends and share best practices, ideas and information.
- Managed daily reconciliation on all incoming & outgoing funds
- Perform verifications on new and existing accounts
- Reviewed poker game collusions and money transfers
- Identified behavioral patterns and classified according to risk scenarios
- Maintained and often exceeded established standards for customer service, and resolves complex issues
0-5 years of experience
Protected credit accounts from being used for fraudulent purchases thus minimizing product loss and black market sales.
- Monitored and reviewed credit applicants for identity verification and credit accuracy.
- Gathered evidence to support criminal prosecution and civil remedy of identified criminal activity.
- Provided ID theft support to customers after terminating fraudulent accounts created by identity thieves.
0-5 years of experience
Proactively monitored and reviewed electronic account and transaction data for suspicious activity and possible fraud.
- Reviewed, investigated and resolved irregular transactions reported by end users.
- Identified business areas requiring increased security controls to protect an organization and its end users from future
- Kept detailed records of suspicious activity, analyze trends, communicated security threats to management and provided
Fraud Analyst Duties and Responsibilities
While the daily activities of fraud analysts vary by the industry in which they are employed, our evaluation of job postings revealed some core tasks central to the position, including the following:
Resolve Fraud Cases When someone gets wind of a possible scam or similar problem affecting the organization or its customers, fraud analysts spring to action. For instance, when a person who spots unauthorized charges on her credit card statement calls the financial institution that issued the card, the fraud analyst asks questions, fills out proper paperwork, helps with refunds and changing the account number, seeks to pinpoint the source of the fraud, and notifies authorities (fraud analysts do not apprehend, just report).
Monitor Accounts for Fraud Spotting fraud before it turns into a major issue saves time and money. Fraud analysts at a bank, for example, may notice unusual activities on certain accounts, such as a large number of foreign transactions. By looking for patterns and checking authenticity, a scam may be stopped before spreading further. Researching problems reported at other institutions helps analysts learn more about trending schemes and prevention methods.
Innovate Fraud Prevention Strategies By looking at data and thinking about fraudulent activity, fraud analysts come up with new techniques to prevent problems from happening. A professional who works for an e-commerce site, for instance, may examine online transactions to improve algorithms designed to separate legitimate customers from people trying to rip off the company.
Understand Procedures Fraud analysts need a good comprehension of laws concerning fraud. Such knowledge helps them conduct investigations and collect evidence in ways that ensure the best chances of the guilty parties getting caught and punished.
Fraud Analyst Education and Training
Most fraud analysts hold a bachelor's degree in finance, computer science, or a related field. Job prospects increase for people holding certification from the Association of Certified Fraud Examiners. Obtaining that distinction involves education, professional experience, and passing a detailed exam that covers areas such as law, fraud detection, and deterring actions. New hires receive a good amount of on-the-job training to learn the specific employer's fraud detection measures and procedures for resolving potential fraud situations. All analysts should plan on being lifelong learners since new fraudulent schemes and prevention techniques (especially technological advances) arise frequently.
Fraud Analyst Salary and Outlook
The median annual salary for a fraud analyst, according to PayScale, is about $45,000. Workers on the low end of the pay range earn about $32,000, while the highest paid make more than $67,000 per year. Full-time analysts may receive benefits such as medical insurance, paid time off, and retirement plans.
Helpful Resources
To help you find more information about fraud analysts, we've compiled this list of valuable sources:
Expert Fraud Investigation: A Step-by-Step Guide - gain a greater understanding of all that's involved in spotting, examining, and resolving potential fraud cases with this book that reviewers call "an excellent primer" and "a must-read for anyone who wants to learn more about the basics"
Association of Certified Fraud Examiners - as a major provider of anti-fraud training and education, the ACFE website is particularly useful to people seeking to advance their careers in the industry. Check out the large section tailored to questions frequently posed by newcomers
Exposing Fraud: Skills, Processes, and Practicalities - this comprehensive book covers best practices and demonstrates how to apply them to a variety of situations in which fraud occurs. It also explores the psychological profiles of those who operate scams and other unethical acts
Fraud Analytics Using Descriptive, Predictive, and Social Network Techniques: A Guide to Data Science for Fraud Detection - stopping fraud before it leads to considerable damage involves paying close attention to details. This textbook explores how to monitor data to alert detectors of potential problems
Payment, Fraud & Crypto Professionals - this LinkedIn group provides a forum for its 37,000-plus members to discuss industry issues
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