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EDI Specialist Resume Samples
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6-10 years of experience
Developed and deployed RPG and CLP software programs on the IBM AS400 for Accounts Payables, Shipping and Receiving processes. Conversion of OEMs and Aftermarket customers to a form of EDI in alignment with the customer requirements for the global supplier of wiper systems and electronics.
- Converted 1000+ manual Aftermarket customers utilizing EDI Gentran translator to EDI ANSI X12; transactions sets 810s, 850s, 855s, 856s 860s, 865s and 997s, saving of 75K annually.
- Provided online, telephone, and remote support for sites located in North America, Mexico, China, and Europe.
- Applied INFOR PTFs on a monthly basis to keep current on the INFOR (ARS) Auto Release System.
- Improved root-cause analysis process and minimized repetitive fixes, utilizing BridgeTrak Help Desk software to track, record, and correct issues.
- Utilized TL Ashford Bar Coding software for 2D bar code labels.
0-5 years of experience
- Analyzed business processes w/managers to ID Electronic Data Interchange (EDI) opportunities.
- Added/updated 200+ EDI transactions between Trading Partners and internal business units.
- Tested/verified changes in multiple environments to ensure quality and accuracy.
- Documented new business processes to ensure users understood new EDI transaction results.
- Performed EDI software shutdown/status checking in support of quarterly server outages.
- Prepared teams for audits, managed documentation, reviewed SOPs for accuracy and clarity.
6-10 years of experience
- Provided information to sales reps, store owners and end users on products, warranty, stock status, delivery dates, back order procedures, product return and company policy
- Researched and responded to customer complaints, inquires, questions, etc.
- Managed contract pricing for large accounts
- Provided light technical support and troubleshooting for SAP issues and EDI orders
- Set-up documents for Electronic Data Interchange (EDI) for SAP format
- Focused on first call resolution to maximize availability and improve customer satisfaction
- Consistently exceeded monthly goals and standards
0-5 years of experience
- EDI administration including mapping of 810 invoices, 850 POs, 856 ASNs in a Delta/ECS Environment
- Maintenance and setup of VAN, FTP and AS2 connections to customers
- Processing of files using VBScript and Batch files
- Monitoring of Microsoft Dynamics AX for order import
0-5 years of experience
- Remote work facilitating Invoice entry through the bill payment reception.
- Telnet to PICK system, sort, analyze, log invoice information for billing entry.
- Work with old/new vendor platforms to learn multiple invoice entry and document processes.
- Escalate technical issues through appropriate channels as necessary.
- Track vendor billing concerns and feedback for reporting and to ensure customer resolution/ satisfaction.
- Works independently, all assignments are completed timely and accurate.
- Other tasks as requested.
0-5 years of experience
- Second level technical support for CMS/COBR (Coordination of Benefits and Recovery) Data Match Project.
- Successfully reduced average call time taken by Level II Technical Support.
- Developed work process improvements that reduced average Level II Technical Support call time from approx. 20 minutes to approx. 5 minutes per call.
- Troubleshooting website connectivity and usability issues.
- Assist users in registration for Data Match Questionnaire via PIN and EIN numbers.
- Instruct application users on Data Match Questionnaire best practices via email and phone calls.
- Assist and trained new team members on application processes of CMS Data Match Questionnaire.
- Assist users in creating Account Manager and Designee user profiles inside of EDI Application.
- Assist users in certification and submission of Data Match Electronic Questionnaire.
- Create help desk tickets in COBR EDI Application and reset user passwords after user verification via EDI Application.
0-5 years of experience
- Maintain Electronic Data Interface monitor incoming and outgoing information.
- Answer calls and emails regarding orders and issues.
- Present product at Toy Fair and other shows to increase sales.
- Assist Credit department with accounts receivables.
0-5 years of experience
- Work with lead developer to create new messaging platform for Appointment Reminders.
- Write up Q/C plan to test all functionality and document any bugs. Work with another analyst to document a training manual.
- Manage the implementation process from start to finish for a successful implementation.
- Provide support to clients via a ticketing system.
- Work with vendor to create new processes as well as solve customer problems.
- Provide consulting advice to customers, third parties and management.
- Meet implementation and support deadlines.
EDI Specialist Duties and Responsibilities
EDI specialists take on a range of different duties depending on the organization they work for. Based on job listings we analyzed, an EDI specialist’s duties typically involve:
Designing Ways to Enhance Interfaces
EDI specialists look for ways to design and develop specifications to enhance and extend electronic data interchange applications and maps. This involves testing and maintaining EDI transactions, and understanding the process flows which relate to the business system.
Developing Tests
EDI specialists develop and execute different tests to identify the best use of processes and tools when required. From the results of these tests, they can make more informed decisions going forward.
Preparing Documentation
EDI specialists prepare the required documentation for software applications, reporting on any new tools and systems, and delivering training sessions to new associates.
Providing Technical Support
EDI specialists provide technical expertise and support for relevant communications and provide on-call technical support when necessary to other colleagues in the business. This involves providing recommendations for how to resolve problems when they arise.
Adhering to Company Policies
Conducting business and processes in accordance with the defined standards and policies is an important aspect of an EDI specialist’s job. This involves making sure that they adhere to corporate security policies when handling data.
EDI Specialist Skills and Qualifications
EDI specialists should be good communicators, have great troubleshooting skills, have knowledge of different network protocols, and excellent analytical abilities. Typically, employers will require a bachelor’s degree in an information technology-related subject and at least two years of experience, as well as the following abilities:
- Analytical skills – EDI specialists spend a large proportion of their time analyzing data and examining how to resolve problems, so it’s important that applicants for this role have good analytical abilities
- Communication skills – EDI specialists should have great communication skills, both written and verbal, as they’re responsible for developing and testing plans with other team members, giving recommendations for production problems, and providing support
- Problem solving – troubleshooting problems and having the ability to solve detected problems is key to this job, as EDI specialists need to provide support to the team when issues arise
- Technical knowledge – EDI specialists should be up to date with the latest trends and products, as well as have strong technical knowledge in order to be able to identify problems and solutions
- Organization skills – EDI specialists should be able to plan and organize things effectively in order to lead the technical team effectively
EDI Specialist Salary and Outlook
The median annual salary for EDI specialists is nearly $58,000, according to PayScale. EDI specialists in the 10th percentile earn around $39,000 annually, while the highest paid earn close to $88,000 a year. Bonuses and profit sharing opportunities in this job can exceed $5,000 respectively.
Location and level of experience impact the pay level for this role, and many employers offer dental plans and medical insurance as part of their benefits package. The Bureau of Labor Statistics predicts that the growth rate for the information technology sector is expected to grow by 13 percent through 2026.
Helpful Resources
We’ve collected some of the best resources to help you learn more about a career as an EDI specialist.
EDI Basics – from the types of EDI to learning resources, benefits, and industry differences, this website outlines everything any aspiring EDI specialist could want to know about this interesting field. The site includes whitepapers, tutorials, case studies, and much more to help build knowledge.
EDI - Electronic Data Interchange and B2B Integration – this LinkedIn group of more than 14,000 people is an ideal place to network and learn about the different types of EDI. This community is also a great place for discovering new job opportunities and understanding the requirements asked for by different industries.
Implementation of Electronic Data Interchange – EDI is viewed as essential for transmitting business data electronically, and this book investigates the benefits and barriers of it as a tool.
Electronic Data Interchange: An Introduction – this short but concise introduction to EDI will help readers understand how it is structured, why EDI is useful, what a standard is, and what the data means. It’s a useful read for anyone thinking of developing a career in this area and want more information about the inner workings of EDI.
A to Z of EDI and Its Role in E-Commerce – a comprehensive guide to help readers evaluate, plan, and implement EDI in a business environment, this book provides practical information for how to implement effectively, as well as offering a handy EDI glossary.
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