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Include These IT Trainer Skills
- Program design, development, and delivery
- End user support and training
- Lesson and curriculum planning
- Group and one-on-one training
- Needs assessment
- Hardware and software support
- Troubleshooting and diagnosing
- Manuals and facilitator guides
- Post-training support
- Customer service
Beneath please find a cover letter for an IT trainer highlighting similar skills, experience, and credentials.
Dear Ms. Moreno:
Upon consideration of your posting for an IT trainer, I felt compelled to submit my resume for your review. As an experienced instructional designer with comprehensive experience developing training materials and conducting both web-based and in-person training sessions, I am confident that I would significantly contribute to the success of your team’s objectives.
My background lies in developing and implementing training programs and collateral to facilitate end-user education and product knowledge. With my ability to communicate effectively with employees and capture training needs and requirements, I excel at delivering powerful learning tools while effectively driving system modifications and programs to better meet user needs.
Consider the following highlights of my qualifications:
Conducting web-based, conference-format training sessions as well as in-person, lecture-style group training sessions on software programs and systems for employees of Spartacus International Solutions
Creating a company-wide IT training program, facilitating training and support for 75+ users
Preparing both written and electronic documents and materials for user enhancement
Utilizing in-depth technical, product, and system knowledge to drive comprehension and provide consistently superior user support
Building solid employee, vendor, and technical staff relationships through effective interpersonal, organizational, and leadership abilities
With my proven track record of creating efficient and thorough technical educational materials while analyzing user needs and delivering dynamic training sessions, I am positioned to greatly exceed your expectations for this role and significantly benefit your team. I look forward to discussing the position and my qualifications in further detail.
Thank you for your consideration.
Michelle C. Mitchell