IT Support Specialist Cover Letter Examples

IT Support Specialists are the everyday heroes who provide assistance to people with the use of computer hardware and software, including printing, installation, word-processing, electronic mail, and operating systems. They sometimes provide support over the phone and sometimes desk-side. Some of their other roles include managing hardware, training end users with programs, and working in conjunction with the help desk team to resolve issues.

Not exactly what you are looking for? Check our complete library of over 1000 cover letter examples.

Rate This Template:

Featured in:

For help with your resume, check out our extensive IT Support Specialist Resumes.

Improve your chances of getting noticed with a powerful cover letter. Take a look at our guide to create the best cover letter in 2023.

Include These IT Support Specialist Skills

IT expertise
Customer service skills
Listening skills
Problem-solving skills
Speaking skills
Writing skills

Scroll down to see an example cover letter that demonstrates these abilities to potential employers.

Dear Mr. Siminski:

I am writing in response to your ad seeking an experienced IT Support Specialist at Ledbetter Inc. As a highly competent IT Support Specialist, I would bring a hard-working, service-focused attitude to this position.

I have five years of experience as an IT Support Specialist. In my current position, I respond to client calls in a professional and patient manner and address all technical issues no matter how complex.

The following are some highlights of my qualifications and experience:

Provided phone and email support to over 800 end users, dealing with between 20 and 60 calls a day.

Provided configuration support for both Microsoft Office Suite and Adobe Acrobat

Always provided exceptional customer service, including taking extra steps towards ensuring the end user is 100% satisfied and met company standards

Solved a variety of technical problems with various proprietary software and HTML issues

Trained, mentored and provided clear and concise direction to new IT Support employees

My familiarity with a variety of technical systems, my well-practiced problem-solving abilities, and my top-notch customer service skills all make me an ideal candidate for the position of IT Support Specialist. Please feel free to contact me at your earliest convenience.

Sincerely,

Virginia Elliot

View All Cover Letter Examples

A professional cover letter is the first step toward your new job!

Build a Cover Letter Today

^*The names and logos of the companies referred to above are all trademarks of their respective holders. Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with JobHero.