Field Technician Cover Letter
Field Technicians troubleshoot technical issues with computer software, hardware and network equipment including printers, replace and repair parts as well as perform installation and upgrades in offices and retail locations. Most of the duties performed by Field Technicians are technical-based, which is why they need to have an extraordinary level of knowledge on computers and related systems and how they work. Among their day-to-day duties are: inspecting computer hardware to ensure these are working optimally, provide ongoing customer support, including advice and training, to users regarding systems, maintain records of hardware issues, update servers and install new equipment on networks.
Field Technicians need to be highly skilled IT professionals. Having perused many job descriptions for this position have identified sought after soft skills and proficiencies such as:
- Strong communication skills
- Excellent time management
- Troubleshooting capabilities
- Associates degree
- Customer-service focused
- Exceptional analytical skills
- Ability to handle various types of Operating Systems
A critical component of a successful job application requires a well-written cover letter. The sample Field Technician cover letter is designed to draw attention to relevant skills and experience for a strong application.
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Dear Ms. Simpson,
I am responding to the Field Technician job advertised at Computech Systems. In addition to this cover letter is my resume that informs of my skills and qualifications that meet the requirements outlined in the job description. I am a computer science graduate with additional certifications in MCITP. My work experience comprises six years spent at Finley Support Systems as a Field Technician where I was involved in troubleshooting computer and network issues, installing and maintaining hardware equipment and software programs, monitoring the performance of LAN/WAN network, undertook any necessary computer equipment repairs and upgrades.
In addition to my technical competencies, I have demonstrated exceptional customer service skills, superior communication skills, great time management skills and excellent problem-solving skills.
I have summarized my list of accomplishments that I have achieved over the years. Here they are:
- Planned and initiated a Windows XP-based network for a client in the medical field
- Trained and supervised junior technicians in customer support procedures such as maintaining troubleshooting records
- Designed and applied the current on-call schedule system in place at Finley Support Systems
- Was ranked top employee for excellent customer service for four consecutive years
Thank you for considering my application for the Field Technician position. I believe my areas of expertise in software configuration, equipment maintenance, and anomalies testing will be of great benefit to the company. I have an exemplary work ethic, and my comprehensive knowledge about maintaining and configuring computer systems make me an ideal candidate for this job. Please do let me know if you need any further information from me. I look forward to hearing from you.