Corporate Flight Attendant Job Description
Corporate flight attendants provide in-flight service to corporate executives and their guests. Private airlines and corporations hire corporate flight attendants for part- and full-time hours during flexible schedules that continuously change. Travel is a main component of the job, as corporate flight attendants go with aircraft to various destinations and may be required to stay overnight or spend several days in a foreign destination. Corporate flight attendants work as part of a large flight crew, and typically work closely with other flight attendants and pilots on the plane.
Corporate Flight Attendant Duties and Responsibilities
Day-to-day duties vary for corporate flight attendants depending on the travel destination and the number of passengers onboard. However, there are many core tasks associated with this job, including:
Manage Catering on Flights
Corporate flight attendants manage catering on corporate flights, ensuring that kitchen areas are fully stocked with ready-to-eat meals and snacks, both hot and cold. This includes planning menus and selecting dishes for flights.
Corporate flight attendants maintain, organize, and order all inventory on the aircraft, including foodstuffs, beverages, magazines, and toiletries.
Adhere to Safety Standards
Corporate flight attendants adhere to all FAA safety regulations and ensure that all passengers follow these standards, such as putting on their seatbelts during take-off and landing.
Provide In-Flight Service
During flights, corporate flight attendants serve food and beverages and respond to all other passenger requests. When asked, they make recommendations regarding available food and drink selections.
Clean and Organize the Aircraft’s Interior
Corporate flight attendants keep passenger and crew areas clean and organized. This includes washing dishes and linens.
Maintain Privacy and Confidentiality
Corporate flight attendants maintain privacy and confidentiality for high-profile guests at all times. This includes maintaining a professional demeanor around recognizable politicians, celebrities, and other personalities.
Manage Passenger Manifest
Corporate flight attendants manage the passenger manifest and keep an accurate count and record of all travelers onboard the plane. This includes checking all passenger identification and verifying this against the manifest, as required by federal law.
Perform Safety Checks
Corporate flight attendants go through the aircraft to perform safety checks, ensuring that overhead compartments and tray tables are closed, among other in-flight safety standards.
Corporate Flight Attendants Skills and Qualifications
Corporate flight attendants provide excellent customer service to flight passengers, serve food and beverages, and maintain a professional demeanor during all situations. Employers who hire corporate flight attendants seek professionals who have the following essential skills:
- Customer service – corporate flight attendants present an upbeat, friendly attitude to all travelers on flights, which requires strong customer service skills
- Food planning and service – corporate flight attendants use culinary skills to plan menus and serve food and beverages that are displayed attractively. They also make knowledgeable food and beverage recommendations to passengers
- Time management – corporate flight attendants use time management to perform food and beverage services, safety checks, and other duties at the right times during the flight
- Multitasking – corporate flight attendants juggle many different tasks at once, which requires good multitasking
- Communication skills – corporate flight attendants use verbal communication skills to instruct passengers and maintain in-flight safety
Tools of the Trade
Corporate flight attendants regularly use the following tools:
- Food service tools (dishes, cutlery)
- Beverage service tools (glassware, cocktail shakers, beverage carts)
Corporate Flight Attendant Education and Training
A majority of employers require corporate flight attendants to have a high school diploma or GED. In addition to this education, candidates are often required to have Flight Safety Emergency training, Aircare or MedAire training, and CPR certification. There are many ways to receive this training through various federal and education programs.
Employers provide training to new corporate flight attendants. This training period varies by employer and may last for several weeks. While in training, corporate flight attendants work closely with a senior corporate flight attendant and perform their duties while under supervision.
Corporate Flight Attendant Salary and Outlook
PayScale data shows that corporate flight attendants earn $59,650 in median yearly income. According to the Bureau of Labor Statistics (BLS), flight attendants earn a median income of $50,500 annually. The BLS predicts the number of employed flight attendants will rise 10 percent by 2026, a rate that’s faster than the national average.
Benefits are not typically offered to corporate flight attendants, though some companies may provide basic healthcare insurance. Corporate flight attendants do receive reimbursement for hotel rooms, car rentals, and other travel expenses they incur while working, as long as they save all receipts and invoices to show these expenses.
Use these resources to learn how to get a job as a corporate flight attendant, manage the various tasks associated with this job, and master the skills and strategies needed to succeed in this career:
Association of Flight Attendants-CWA – get news updates, browse resources, and stay up to date on issues that affect flight attendants at this website
How to Ace a Flight Attendant Interview – an actual flight attendant wrote this book to provide step-by-step tips and advice for other professionals who want to ace their flight attendant interview and land the job
Association of Professional Flight Attendants – find dates for upcoming meetings and events, read news reports, and browse content for all professional flight attendants at the APFA website
The Flight Attendant Career Guide – this in-depth career guide for flight attendants explains the difference between various types of flight attendants, how to get training, and job strategies for finding success on this career path
Flight Attendant Facts – learn how to create a resume, nail the interview, and master the various skills needed to find and keep work as a successful flight attendant at this website
A Flight Attendant’s Full Disclosure: How to Manage Customer Service Breakdowns – read this book to learn real-world tips for providing excellent customer service while working as a flight attendant. Written by a flight attendant and customer service expert, this text provides successful strategies for keeping customers happy
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