What is a SharePoint Administrator?
When organizations want to implement and manage SharePoint, Microsoft’s web-based platform that integrates Microsoft Office in order to help colleagues collaborate, share documents and store files, they employ SharePoint Administrators. These employees are tasked with maintaining the platform to ensure relevant updates are implemented, address employees’ concerns and fix server issues. They can work in a team, where each person oversees a certain area, or work individually to maintain SharePoint for the entire company.
Although SharePoint Administrators can be employed by many different sectors that need the SharePoint platform to allow their staff members to collaborate online, these professionals should have a background in technology and operating knowledge of Microsoft Office. Those considering entering this industry should know that the demand for Network and Computer Systems Administrators, a category that includes SharePoint Administrators, is expected to rise by 8 percent through 2024, with a total of 7,940 jobs becoming available annually through 2024, according to the Bureau of Labor and Statistics.
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SharePoint Administrator Duties and Responsibilities
Monitor System Usage
SharePoint Administrator Skills
To succeed in this role, a SharePoint Administrator must have advanced technological skills, and be invested in continuously learning about Microsoft’s offerings to keep the platform up to date and functioning at optimal level. They must work well alone, or as part of a team, and have a helpful attitude when it comes to training and aiding employees in the use of SharePoint.
Core skills Employers sought the following basic skills when posting SharePoint Administrator jobs
- Computer science knowledge
- Windows operating system and hardware knowledge
- Knowledge of networking, including creating firewalls, security zones and encryption
- Experience with Internet Information Server (IIS)
- Experience with a Microsoft SQL Server
Advanced skills Adding these advanced skills to your toolkit may be advantageous in negotiating a better employee package
- Experience with Windows PowerShell
- Experience with Windows Server 2008
- PowerShell administration modules knowledge
Tools of the Trade These tools are commonly used by SharePoint Administrators, and should be listed on your resume
- Microsoft Office applications, such as Word, PowerPoint and Excel
- Microsoft SQL Server
- Windows PowerShell
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SharePoint Administrator Q & A
What are some of the core duties performed by a SharePoint Administrator?
A SharePoint Administrator manages the more complex and difficult projects, while overseeing/managing the Junior Account Managers workload. Some other duties are assigning tasks to the internal team, communicating a timeline with the client and setting expectations for deliverables. Maintaining a great relationship with all of the clients is the most crucial part of the job
What challenges does this position face?
The main challenge this position faces is ensuring that the client’s expectations are met, the timeline is met, and the client received the best product. Everything the SharePoint Administrator does is for the client. The Account Manager is the voice of the client, internally. It’s important to make sure the communication to the team is extremely clear so they know the exact task at hand. Understanding and knowing what the team has on their plates is a challenge; however, it allows this position to give realistic timelines to the client so deadlines can be met.
What skills does this position use most?
Communication is key as a SharePoint Administrator as you are the main point of contact for the client. You must communicate clearly, be knowledgeable and be available. Clients will range from all industries and all around the world. It’s important to make yourself available, outside of office hours, for your clients.
What should someone consider before becoming a SharePoint Administrator?
There are times you’re going to have to be tough. You have to manage the work your team is doing and if they aren’t giving the client the best product, you’re going to have to make sure they work hard to ensure it gets done right. Also, being an Account Manager involves a lot of time. Clients want answers at all times, not just from 9-5; if you’re available when they need you it will make you a better Account Manager.
What type of person is successful in this job?
Someone who can communicate extremely well with all types of people. You will encounter clients who know nothing, and clients who know a lot. Make sure you know what you’re managing to the best of your ability. If you don’t know something, let the client know you will get back to them and find the answer. The truth is always the best.
What do you find to be the most rewarding about this position?
Providing results for the clients. When I am able to deliver a product, or results, that beats the clients expectations it is very rewarding.
SharePoint Administrator Salary
SharePoint Administrator Resources
If you think you have what it takes to become a SharePoint Administrator, utilize these websites, associations and influencers to learn more about the position.
On the WebMicrosoft: SharePoint
Microsoft’s product page, which has the latest news for SharePoint users.Microsoft Virtual Academy
Online SharePoint training courses by experts in the field.Office Blogs: SharePoint
Helpful articles on working with SharePoint, as well as troubleshooting and management solutions.
BooksMicrosoft SharePoint 2013 Step by Step by Olga M. Londer and Penelope Coventry
Step-by-step building and practicing tips in using SharePoint 2013.Microsoft SharePoint 2013 Inside Out by Darvish Shadravan, Penelope Coventry, Thomas Resing and Christina Wheeler
A reference pack with various timesaving solutions, troubleshooting tips and workarounds.SharePoint 2013 Branding and User Interface Design by Randy Drisgill, John Ross and Paul Stubbs
This visual book offers instructions in a simple format, focusing on various tasks of branding and design of SharePoint 2013.