What is a Catering Supervisor?
A Catering Supervisor, also known as a Catering Manager, handles all aspects of the day-to-day work of a catering business. The job entails everything from interacting with clients, to preparing menus, to overseeing the presentation and serving of the food.
Catering Supervisors are hired both by large catering businesses, such as hotels and restaurants, as well as smaller catering companies. Also, many Catering Supervisors are self-employed and run their own catering businesses. The work of Catering Supervisors is done both in the kitchen, where they oversee the preparation of the food, and at various function sites, where they ensure that food service is provided to the customer’s satisfaction. This is an active job that usually involves long hours spent on one’s feet, and also often calls for weekend and evening work.
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Catering Supervisor Duties and Responsibilities
Handle Employee Issues and Training
Provide Customer Service
Plan Menus and Order Supplies
Ensure Compliance with Regulations
Catering Supervisor Skills
Catering Supervisors are multitaskers and need to have quite an extensive set of skills to be successful. A Catering Supervisor needs, above all, to have strong leadership skills, to be able to encourage a productive work environment through motivation and example. They must have good communication skills, as they need to be able to give clear direction to staff as well as effectively communicate with customers to meet their needs. Relatedly, Catering Supervisors should also have strong customer-service skills, able to courteously deal with patrons and put their wishes first. Being a Catering Supervisor demands a good deal of flexibility and stamina, and the ability to constantly adapt to different working environments. In addition to these general skills and personality traits, employers are seeking Catering Supervisor candidates with the following skills.
Core skills Based on a review of open job listings, we found that employers are looking for Catering Supervisors with these core skills. If you want to work as a Catering Supervisor, focus on the following.
- Business skills, such as business budgeting and employee management
- Attention to detail
- Ability to organize scheduling and budgets
- Physical stamina
- Administrative ability and it literacy
- Experience resourcing temporary help and managing employees
Advanced skills The following skills are not required by most employers, but having them in your skills arsenal may improve your chances of getting a job as a Catering Supervisor.
- Experience in improving service delivery
- Certification by food safety organizations such as ServSafe or the National Restaurant Association Educational Foundation.
- Knowledge of relevant food safety regulations.
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Catering Supervisor Salary
Catering Supervisor Resources
Looking for more information about becoming a Catering Supervisor? We put together this list of additional resources to help you as you continue to explore a career in this exciting field.
On the WebEvenesis
A website for event planning and catering managing professionals, come here for helpful articles and howto videos.Hotel F & B
In this blog, hotel food and beverage professionals, including Catering Supervisors, share their experiences and commentary on the hotel food industry.Jay’s Catering
This excellent blog by a catering company provides an idea of the range of tasks and details that a Catering Supervisor might support.
Industry GroupsSociety for Hospitality and Foodservice Management
Get general information about a career in catering, and access resources to help you build your career.International Caterers Organization
This organization will be especially helpful for smallbusiness owners, who can join and access lots of industry events and resources.National Restaurant Association
This website has lots of for Catering Supervisors, including a directory of college programs in food service.
Catering Supervisor BooksCatering Management
Turn to this guide for all of the essentials of managing a catering operation, from sales and marketing, to menu planning and staff training.ManageFirst: Hospitality Human Resources Management & Supervision with Answer Sheet
Learn how to successfully manage and supervise a catering team with this study guide.How to Start a Homebased Catering Business (HomeBased Business Series)
If you are interested in being a Catering Supervisor for your own business, start with this helpful guide.
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