Biomedical Field Service Engineer Job Description
A biomedical field service engineer applies engineering, biomechanical, and biology principles to healthcare systems and products such as artificial organs, health management systems, medical diagnostic instruments, and prosthetics. They perform installation, repair, and maintenance for medical laboratory equipment. Clinical hospitals, research, toxicology, and pain management labs all employ biomedical field service engineers. On a daily basis, biomedical field service engineers travel to meet customers and perform troubleshooting with machines and products. Self-motivated people who communicate effectively, like hands-on work, and enjoy making sure people have the best medical devices will thrive in this role. Most biomedical field service engineers work full-time and travel extensively to compete their repair and maintenance work.
Biomedical Field Service Engineer Duties and Responsibilities
While a biomedical field service engineer’s day-to-day duties and responsibilities are determined by where they work, there are many core tasks associated with the role. Based on our analysis of job listings, these include:
Perform On-Site Equipment Repair
Biomedical field service engineers respond to service calls in order to perform on-site repairs. They conduct troubleshooting and provide technical support services, such as replacing needed equipment components. Once their work is completed, a biomedical field service engineer completes service reports, weekly logs, and expense reports.
Order and Install New Lab Equipment
A primary responsibility of biomedical field service engineers is installing new lab equipment. They are also responsible for assisting in the planning and purchasing of needed equipment. Biomedical field service engineers work with a customer’s technical specifications and evaluate what devices will best meet their needs.
Test Biomedical Equipment
Biomedical field service engineers design and develop biomedical equipment. They test the function of the equipment by taking detailed accuracy, selectivity, and sensitivity measurements. They calibrate groups of equipment to ensure overall quality control. Biomedical field service engineers monitor the equipment to make sure that its performance is in alignment with regulatory requirements.
Perform Preventative Maintenance
Engaging in ongoing preventative maintenance for medical equipment is a critical task for biomedical field service engineers. They ensure safe and optimal performance through routine inspections and in-service training with customers. They also coordinate maintenance schedules and quality control checks.
Provide Technical Customer Support
Biomedical field service engineers are responsible for providing quality customer service. They communicate their job progress to managers, and handle customer relationship issues. They help implement equipment changes according to customer laboratory policies and practices. Since they work in the field, biomedical field service engineers are often the first to share up-to-date information on pricing and devices.
Biomedical Field Service Engineer Skills and Qualifications
Biomedical field service engineers should have a firm understanding of biomedical engineering and healthy communication skills. Employers typically look for candidates with a bachelor’s or associate’s degree, at least two years of field diagnostic experience, and the following skills:
- Diagnostic skills – biomedical field service engineers need the ability to diagnose problems on complex medical instruments
- Repair and troubleshooting skills – having the ability to repair and maintain medical laboratory equipment with little supervision is essential for biomedical field service engineers. Biomedical field service engineers also need to be able to troubleshoot equipment issues effectively over the phone and on-site
- Project management skills – field engineers must have strong project management skills to assist with multiple duties including service calls, installation, coordination, and scheduling
- Physical stamina – biomedical field service engineers must have high physical endurance and need to be able to lift up to 80 lbs
- Computer skills – using computer skills and working with technology to fix malfunctioning electrical equipment is essential for biomedical field service engineers
- Communication skills – biomedical field service engineers often act as an adviser to other clinical, administrative, and technical staff members, and therefore need to communicate complex information
Tools of the Trade
Biomedical field service engineers work in a medical service environment and are comfortable using the following software and equipment in a typical workday:
- Microsoft Office Suite
- Biomedical Equipment
Biomedical Field Service Engineer Education and Training
It is common for biomedical field service engineers to have an associate’s degree in biomedical equipment service technology, electronic service technology, or a bachelor’s degree in biomedical engineering. Senior level positions normally require a bachelor’s degree and a minimum of five years of hands-on experience with biomedical engineering.
Biomedical Field Service Engineer Salary and Outlook
PayScale lists the median annual salary of biomedical field service engineers at $68,731. The lowest ten percent of earners make less than $49,000. The highest ten percent of earners make more than $94,000.
The Bureau of Labor Statistics projects industry employment for biomedical engineers to grow seven percent through 2026. This rate of growth is about as fast as average for all occupations. However, growth in this industry will continue due to new technologies and increasing usage of biomedical equipment and devices.
There are many helpful resources out there for those interested in becoming a biomedical field service engineer. Check out these links that are full of learning opportunities and the latest industry news.
The Biomedical Engineer Society (BMES) – a leading professional society for biomedical engineering and bioengineering professionals that advance human health
American Institute for Medical and Biomedical Engineering (AIMBE) – national organization representing 50,000 individuals and the top two percent of medical and biological engineers with resources for those in this field
Introductory Biomechanics: From Cells to Organisms – get an in-depth beginner level overview of mechanic insights for biological functions as they relate to engineering
Biodesign: The Process of Innovating Medical Technologies – a comprehensive guide for identifying and implementing biomedical technology written by a team of experts in medicine, engineering, and business
Introduction to Biomedical Engineering Technology, Third Edition – learn the principles of operating complex biomedical devices and medical equipment management tools, devices, and testing equipment
Biomedical Engineering: Bridging Medicine and Technology – read examples and career profiles of biomedical engineers to learn how theory and technology can be used to solve real problems in human medicine
IEEE Engineering in Medicine and Biology Society (EMBS) – the world’s largest international society for biomedical engineers
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