Administration Manager Job Description
An Administration Manager’s role is to oversee the administrative operations of a business. They are in charge of the department’s day-to-day functions as well as supervising and supporting staff. Another title common to the profession is Administrative Manager.
Administration Managers supervise administrative staff and report to a general manager or business manager, making them middle-management level officers. The Bureau of Labor Statistics predicts a job growth rate of 8 percent through 2024 for Administrative Services Managers. This will result in 23,500 new jobs during this period.
Administration Manager Duties and Responsibilities
August 2014 - 2019
Developed and maintained information systems to support effective working.
Negotiated with external suppliers and vendors to secure the best service deals.
Provided successful administrative support and office systems within a complex organization
Maintained administrative staff by recruiting, selecting, orienting, and training employees.
An Administration Manager has many duties and responsibilities. Although specific positions will dictate an Administration Manager’s undertakings, there are several primary responsibilities common to this occupation. A review of current job listings identified the following main tasks and responsibilities.
Perform Human Resources Duties
Many Administration Managers will find themselves performing human resource tasks such as hiring and training staff. This may include reviewing applications, conducting interviews, processing new hire paperwork and providing on the job training or mentoring to new employees. They may also conduct performance evaluations, handle disciplinary actions and process payroll for their staff.
Administration Managers generally handle budgets, either for their department alone, or in smaller organizations, the entire business’ budget. They must create budget plans, find ways to reduce costs of supplies and services and monitor the flow of money to ensure they stay within their proposed budget. They will often work with the accounting or accounts receivable departments closely to perform these duties.
An important part of the Administration Manager’s job is overseeing the day-to-day operations of the office. This may include ordering supplies, scheduling maintenance of the office’s equipment and computers, maintaining meeting schedules and writing or reviewing contracts. The Administration Manager may see to these tasks themselves, or they may supervise employees who do these duties.
Administration Manager Skills
Vast experience in the administration department
Profound knowledge of working standards and guidelines
Substantial knowledge and understanding of the implications of Data Protection legislation
Proficient in Planning and coordinating activities
Administration Managers should possess fantastic interpersonal skills and be strong leaders. They need to be highly organized and have experience directing others. They should also be excellent communicators both orally and in writing. Employers look for candidates with all of these traits as well as the traits listed here.
Core skills: Based on job listings we looked at, employers want Administration Managers with these core skills. If you want to work as an Administration Manager, focus on the following.
- Proficient in Microsoft Office Suite
- Knowledge of customer service practices
- Project management experience
- Experience supervising others
- Budgeting and financial reporting experience
Advanced skills: While most employers did not require the following skills, multiple job listings included them as preferred. Broaden your career options by adding these skills.
- Contract management experience
- Bachelor’s degree in business or a related field
Administration Manager Resources
The internet has some useful sites and resources for those considering a career as a Administration Manager. We compiled a list of sites that will inspire, inform and entertain you on your path to becoming an Administration Manager.
On the Web
Office Manager Today – This online newsletter is a wonderful resource for those working as managers in office settings. With useful tips and advice as well as resources and news on the latest technologies in the field, this newsletter is a great tool for the Administration Manager.
Administrative Professional Today – This website is a sister site to the above Office Manager Today newsletter and provides the same great resources but tailored specifically for Administrative Professionals.
Administration Manager Books
Administrative Office Management, Complete Course – This text is designed for business students interested in management. It covers best practices, contemporary issues with office management and trends in the industry every manager should know.
Administrative Office Management – This textbook is an easy to read resource full of visual aids, charts, examples and real life scenarios to help illustrate the duties and responsibilities of and administrative office manager.
International Association of Administrative Professionals – The IAAP was founded in 1942 and serves its members of administrative professionals by offering education workshops, certification programs and opportunities to network and share ideas with like-minded professionals.
International Facility Management Association – Established in 1980, IFMA supports over 24,000 members globally. Members enjoy industry publications such as magazines and newsletters, as well as educational programs and an active social media community.
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