Warranty Clerk Resume Samples

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Warranty Clerks are responsible for managing warranty papers and claims. Examples of Warranty Clerk duties are collaborating with managers and technicians, fulfilling warranty requirements, solving warranty issues, monitoring defective products, maintaining records of customer details, and reporting to warrantors. Resume samples in the field should mention skills such as knowledge of warranty procedures, customer service, conflict resolution, attention to details, effective communication, decision making, and computer competences. No formal education is mandatory for this job, but many resumes display a college degree.

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1

Receptionist/warranty Clerk/service Advisor

  • Answer incoming calls to the dealership and route to appropriate department or person. Handle multiple phone lines at once and contact employees as needed.
  • Greet customers with outstanding service and answer questions and/or direct appropriately.
  • Prepare, submit, and track warranty repair orders and claims according to dealership and manufacturer policies.
  • Pay close attention to detail, accuracy and timeliness of claims to ensure the service and parts departments receive proper credit and payments due.
  • Advise customers about vehicle needs. Work as liaison between customer and Service Department to assure customer's vehicle is maintained and repaired to dealership standards. Follow-up on customer commitments to ensure excellent customer service.
Candidate Info
6
years in
workforce
3
years
at this job
2

Warranty Clerk

  • Assisted with payroll
  • Submitted warranties for reimbursement
  • Maintained files for the previous ten years
  • Greeted, assisted, and checked out customers
Candidate Info
4
years in
workforce
6
months
at this job
AS
Specialized Business Degree
3

Warranty Clerk/accounts Receivable

  • Responsible for submitting all warranty claims to GM for payment.
  • Record and balance all payments received from GM.
  • Keep receivables schedule balanced. Know where all accounts are. Start collections process on past due accounts.
  • Process, submit and balance all extended warranty claims.
  • Fill in for receptionist when needed.
  • Occasionally help with payroll by balancing technician times.
Candidate Info
15
years in
workforce
3
years
at this job
4

Warranty Clerk/admin Files Clerk

  • Process warranty claims for roofs completed for Manufacturing Company, Owens Corning.
  • Enter customer information into accounting to process insurance checks for claims filed.
  • Call insurance companies to inquire about checks being issued for claims.
  • To maintain all registration, taxes, title and renewal stickers for the entire fleet of company vehicles.
  • To help out in accounting to record money received by insurance company's once roofs were complete.
  • To assist in any other areas of the office that may need help.
Candidate Info
11
years in
workforce
1
year
at this job
5

Warranty Clerk/accounts Receivable

  • Certified Level 3 Warranty Admin through Chrysler
  • Processing warranty claims into Chrysler via DealerConnect
  • Imputation of times for payroll for Service Department
  • Posting repair orders and service order contracts statements for Chrysler
  • Processing the A/R schedule for the Service and Parts Department
  • Making contact with extended warranty companies for payment
  • Some experience in CVR
  • Minor duties include light clerical work, answering phones, receiving payment form vendors, and cashier
Candidate Info
8
years in
workforce
3
years
at this job
HS
High School Diploma
HS
High School Diploma
BA
Science
6

Warranty Clerk

  • Assisted in supervising and training of new employees.
  • Assisted and mentored new hires for effective development, while evaluating their progress through quality control, coaching, side-by-sides and mentoring.
  • Interpreted company policies for workers and enforced safety regulations to ensure to FAA compliance.
  • Initiated and organized projects to increase team morale and motivation.
  • Led and organized CI events to increase workflow across the company.
  • As a team player, analyzed issues in hanger production and assisted workers in resolving them.
  • Supervised and coordinated inventory control activities, while maintaining inventory minimal/maximum levels.
  • Documented repairs and transported parts on aircrafts.
Candidate Info
9
years in
workforce
5
years
at this job
HS
High School Diploma
7

Parts Manager/service Writer/warranty Clerk

Scheduled vehicles for service

  • Notified customers of issues with vehicles before servicing
  • Dispatched work to proper technicians
  • Enter warranties in system for approval.
  • Customer service
Candidate Info
12
years in
workforce
12
years
at this job
8

Warranty Clerk/shipping and Receiving

  • Responsible for collecting all the warranty parts and sending them out to the manufacturer.
  • Sort and dispose of obsolescent parts
  • Shipping and receiving of daily inventory
Candidate Info
2
years in
workforce
11
months
at this job
HS
Core Class

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