Warranty Administrator Resume Samples

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Warranty Administrators oversee the warranty process and ensure that spare parts for automobile and appliances are delivered and used for repairing in a timely and organized manner. Some of their duties are data entry, maintaining customer databases, contacting suppliers, reviewing warranty claims and determining what faults are covered by warranty. The strongest resume samples for Warranty Administrators emphasize customer service skills, attention to details, computer competencies, good communication and organizational skills and the ability to lift heavy parts. Candidates should make display of a high school diploma in their resumes, and also demonstrate some industry experience.

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1

Warranty Administrator

Prepared, submitted, and tracked approx 50 claims daily ensuring payment in a timely manner.

  • Ranked top three in the district by exceeding claim submission and payment goals set by BMW for sixteen consecutive months.
  • Managed multiple accounts receivable including posting payments, reconciling credits/debits, and resolving any discrepancies.
  • Proactively investigated all unpaid claims. Correcting or appealing them within strict time constraints.
  • Interacted with external vendor representatives regarding current claims, while maintaining and providing all verifying criteria required to ensure payments.
  • Responsible for reducing loss potential by over 20% by enforcing the ever changing policies and procedures of warranty.
Candidate Info
8
years in
workforce
2
years
at this job
AS
Business Administration
2

Human Resources Director/warranty Administrator

Administrator of employee benefits; coordinated annual renewal of all benefits (medical, dental, life,
short-term and long-term disability, 401k), as well as handled all day to day updates to employee
information.

  • Performed new-hire orientation; sign-in and termination paperwork.
  • Maintained all personnel and payroll (ADP) information; prepared weekly payroll by inputting new
  • Interacted with all departments and all employees to resolve any HR concerns.
  • Coordinated company events and functions for all employees (ie. clambake, flu shots, holiday party).
  • Reviewed and submitted all service warranty claims for dealership reimbursement.
  • Reconciled weekly warranty claim statement and note any discrepancies.
Candidate Info
20
years in
workforce
8
years
at this job
Education
3

Parts Purchasing Manager and Service/warranty Administrator

Responsible for managerial inventory, sourcing, procurement, and logistics decisions in a team-oriented environment.

  • Scheduled, Tracked, and Expedited shipments.
  • Ensured stock inventory levels matched operational needs
  • Effectively communicated and negotiated with current and potential vendors. Built relationships with customers and vendors.
  • Submitted warranty claims electronically. Maintained all customer records as required by the warrantor. Collected all warranty claim parts to be shipped back to the manufacturer. Coordinated with the manufacturer's warranty representatives to help resolve customer issues.
  • Attended seminars for supply chain in consumer service parts, warranty administration, and sales.
Candidate Info
16
years in
workforce
9
years
at this job
MA
Business Management
4

Payroll Administrator & Warranty Administrator

Solely responsible for accurately processing, audit and uploading weekly payroll, and record keeping directly to the Controller

  • Assemble and audit five pay structures and departments ranging from 100 -150 employees >$250K in peak time
  • Verified new hires, terminations, garnishments, tax levy and distribution of paychecks to two location
  • Maintained and secured confidential employee files and records.
  • Audit, review, challenge and correct warranty claims while obtaining required documentation for claims.
  • Facilitate the return of warranty parts utilizing multiple manufactures databases and internal database.
  • Validate accuracy of customer history, update files and warranty replacement information
Candidate Info
17
years in
workforce
4
years
at this job
GED
GED
5

Warranty Administrator

Orchestrated company's in-house warranty program

  • Pioneered Builder warranty procedures, tracked warranty dollars, and generated monthly reports
  • Accelerated the rate at which all warranty issues were resolved
  • Catapulted new operations and warranty education program for home owners
Candidate Info
2
years in
workforce
4
months
at this job
BS
Industrial Technology
6

System Warranty Administrator

Successfully assisted Warranty department with their goals in implementing improvement of productivity for Warranty procedures

  • Achieved processing through data entry over a thousand test results received globally, and uploaded all other information required from Installers requesting warranty certification to meet deadlines.
  • Proactively Multitask work between desktop and laptop to assist implementation project.
  • Conveyed to get second opinion from Fiber Engineers, about potentially failed test results beyond my scope.
  • Electronically issued certification to highly sensitive installers and customers that received through U.S. MAIL to meet their deadline.
  • Updated Company Portal so that Sales can retrieve warranty documentation daily.
  • Trusted by Team Manager with mailing large incentives to Sales Reps. Internationally and in the U.S., delivered by Federal Express.
  • Handled forwarded calls and email inquiries to Warranty Manager in their absence.
Candidate Info
11
years in
workforce
2
years
at this job
7

Warranty Administrator

Performed warranty administrator duties including looking up warranty labor operations and paying technicians on repair orders for work performed under warranty.

  • Submit all warranty claims and reconcile credit memos from Ford Motor Company.
  • Completed all payroll for service technicians.
  • Filled in for service writers when absent.
  • Answered service phones and assisted customers in making appointments, dealing with simple service matters.
Candidate Info
28
years in
workforce
1
year
at this job
HS
Collaboration
HS
High School Diploma
AAS
Business Administration
8

Warranty Administrator

Collected, prepared, and audited repair orders for warranty submission

  • Utilized Excel, word, and various internet applications to submit claims
  • Managed Warranty Receivables - verified payments from manufacture
  • Performed Accounting Postings - reconciled all the warranty accounts
  • Collaborated with the Service Manager and Comptroller to verify payments, warranty processes, schedules, and training of Service Team.
Candidate Info
5
years in
workforce
2
years
at this job
HS
Law And Public Safety
Education
9

North American Warranty Administrator

Promoted to manage and redevelop a troubled warranty process for all North America including new equipment and aftermarket sales while supporting offices in United States, Canada, and Mexico.

  • Utilizing exiting software tools and resources, developed warranty tracking system for more consistent resolution and higher customer satisfaction through shortened response times.
  • Project Champion for Customer 1st initiative for increasing customer focus company wide
  • Inside sales and customer service for 15 State territory with sales in excess of $8 million annually
  • Review equipment drawings and blueprints with customers and engineers to ensure customer needs are met and correct parts are ordered
Candidate Info
24
years in
workforce
5
years
at this job
BBA
Marketing / Sales & Sales
10

Service Manager/warranty Administrator

Instituted a write up process that focused on 27-point inspection and maintenance menus.

  • Installed GM's Service Workbench with scheduled maintenance menus.
  • Organized special tools.
  • Average day paid claims under 2 days.
  • Increased sales and gross profit month over same month previous year for past four years.
Candidate Info
42
years in
workforce
6
years
at this job

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