Voip Engineer Resume Samples

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VoIP Engineers perform activities such as delivering suitable business solutions, collaborating with technicians and architects, making sure voice services are provided at a high quality, developing product integration strategies, monitoring customer inquiries, and solving security problems. Based on the most successful resume examples for VoIP Engineers, these experts should demonstrate telecommunications expertise, troubleshooting abilities, teamwork, time management and communication. Those interested in a VoIP Engineer position usually make display of an engineering degree in their resumes.

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1

Senior Network/voip Engineer

Managing all of North America Cisco VoIP and LAN/WAN environments for 2500 end users for the 2nd largest DRAM manufacture in the world.

  • Negotiated outdated telecommunication contracts for new circuits and services resulting in savings of $432K over three years.
  • Directed the fine-tuned disaster recovery procedures to include fail-over capabilities to an off-site, providing system and network availability of 99.98%.
  • Project managed upgrades to existing Cisco Call Manager and Unity systems Cisco CiscoWorks2000, and ACS (Cisco Access Control Service).
  • Introduced new vendors to compete for better pricing and support. Negotiated savings on IT consumables and large projects of 15-30%. Within a four month period provided savings exceeding $24K annually.
Candidate Info
21
years in
workforce
10
months
at this job
2

Voip Engineer

Collaborated in the execution of ten system releases for Fortune 500 clients.

  • Actively managed IP Communications, audio/video conferencing, mobility, presence.
  • Responsible for the analysis/troubleshooting of large scale enterprise VoIP networks.
  • Formulated cloud computing services for company-wide distribution to IT network.
  • Proposed the utilization of Micron Technology which resulted in a 10% cost savings.
  • Created and presented technical solutions to potential Enterprise clients.
Candidate Info
16
years in
workforce
6
years
at this job
C
Telecommunications
AS
Associate of Science
BS
Information Technology Management
3

Senior Network/voip Engineer

Responsible for the Network architecture, including all devices, for the Virginia Department of Health and all sites state wide.

  • Configured and supported 21 remote dial in sites using Cisco AS5200 & 2511 routers.
  • Maintained a VPN solution using Secure Computing and Sidewinder VPN Concentrators.
  • Responsible for design, implementation, & configuration of several advanced networking solutions to include: IP management using VLSM, QOS, HSRP & VLAN management.
  • Configured and maintained over 1500 VoIP phones throughout several sites.
  • Responsible for the configuration and support of 5 Cisco Call Managers 3.3(5), 2 Cisco Unity Servers 4.0(3), 2 IPCC Servers 3.1, 7 Cisco Call Manger Express and 6 Cisco Unity Express.
  • Assisted users with-in the Department of Health with any Network or VoIP issues and trouble tickets.
Candidate Info
11
years in
workforce
5
months
at this job
BS
Information Systems
MS
Cybersecurity
MBA
Master of Business Administration
4

VOIP Engineer, Confidential, NC

The end client was one of the growing retail banking sector in the North Carolina region and they were also getting to migrate their voice infrastructure from legacy PBX system to Cisco UC solution. I was part of their engineering team who look into such integrations by building proof concept.

  • Developed standards for implementing Cisco Unified Communications products for our customers.
  • Implemented and maintained demo, training and development labs
  • Built and test edproofs of concept in lab setting and create best practices documentation.
  • Served in leadership functions, such as Lead Technical Engineer, Provides support services for all
  • Utilized test tools and equipment to isolate troubles
Candidate Info
10
years in
workforce
1
year
at this job
BA
Computer Applications
5

VOIP Engineer

Supported and troubleshot Enterprise VOIP issues for Sprint commercial customers using Agilent (NgNas), LMM(Line management maintenance) a messaging analyzer to see different signaling information exchanged between soft switches, media gateways, and signaling gateways as well as resolving No Dial tone issues etc.

  • Provisioned customer VOIP features on the Nortel voice Switches - DMS 250, 300 and 500.
  • Troubleshot network problems from physical layer outages to routing problems.
  • Cisco Router/Switch configuration and upgrade.
  • Diagnosed WAN issues including T1, some Frame-Relay, Point-to-Point communications networks and VPN connectivity. Coordinated replacement of network components with local carriers, vendors.
Candidate Info
11
years in
workforce
2
years
at this job
BS
Computer Engineering
6

Voip Engineer

Key participant in major project reconstructing the VoIP Infrastructure for Afghanistan.

  • Successfully managed Cisco Migration from CM4.xx to UCM 7.1.x and/or 8.x, including software patches and upgrades.
  • Configured Cisco voice gateways, troubleshoot complex call routing issues and equipment upgrades.
  • Managed weekly status meetings and updates on Engineering Projects.
  • Successfully implemented OpenH323 Gatekeeper project.
Candidate Info
15
years in
workforce
2
years
at this job
BS
Network And Communications Management
MA
Master of Arts
Computer Information Systems
7

Enterprise Voip Engineer

Installed and configured Cisco Unity Express, and integrated with Cisco Unified Communication manager for international branches.

  • Configured Auto Attendant on Cisco Unity Connection using Call handler and Unity Express using CUE Script
  • Created VOIP design documents including dial plans for international branches
  • Configured, upgraded and decommissioned Cisco Call Manager.
  • Implemented Multisite with Centralized call Processing, as well as configured MOH streaming locally from the gateway instead of streaming the MOH across the WAN
  • Configured 2811 gateways and integrated with Cisco Unified Call Manager using H.323 and MGCP
  • Configured SRST for the international remote sites
  • Troubleshoot and resolved many VOIP related issues
Candidate Info
5
years in
workforce
1
year
at this job
HS
Networking And Computer Sciences
BA
Computer Systems Technology
8

Voip Engineer

  • Provided technical support TDM/VoIP soft-switch and new VoIP broadband telephone services division.
  • Performed day to day account provisioning and Level 2 troubleshooting.
  • Planned, architected, and engineered implemented key company communication systems.
  • Worked with project managers to develop project plans and executed implementation plans.
  • Worked with vendors to build strategic relationships and reconcile circuit billing.
  • Developed and documented policies, procedures, standards and guidelines.
  • Documented LAN/WAN drawings and equipment lists for customer.
Candidate Info
10
years in
workforce
1
year
at this job
BS
Telecommunications Management

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