Veterinary Receptionist Resume Samples

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Veterinary Receptionists are responsbile for welcoming patients and their owners as they enter a veterinary office. The most important responsibilities for this role are taking phone calls, handling correspondence, accepting payment, scheduling appointments, selling pet care items and announcing emergencies. The strongest resume samples emphasize customer service skills, the ability to interact with both people and animals, attention to details, basic computer skills, and proactivity. No formal education is necessary for this job, and most resumes display a high school diploma.

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1

Veterinary Receptionist

Greeted patients and visitors, in person or on the telephone; answering or referring inquiries

  • Assisted in scheduling appointments for patients in person or by telephone
  • Maintained patient records by obtaining, recording, and updating personal and financial information
  • Assisted in treatment of patients and availability of treatment information by filing and retrieving patient records
  • Handled incoming, outgoing mail and electronic and written correspondence
  • Handled method of payment for hospital patients
Candidate Info
2
years in
workforce
9
months
at this job
Customer Service
Hairstyling And Cosmetology
2

Veterinary Technician/ Veterinary Receptionist

Performed various medical tests for patients and ensured that treatment is in accordance with animal healthcare standards.

  • Prepared for and assisted in numerous surgical procedures including orthopedic surgery and dental prophylaxis. Properly cleaned all surgical instruments and sterilized appropriately.
  • Obtained laboratory specimens via venipuncture or cystocentisis. Prepared and tested blood, tissue, urine, and fecal samples.
  • Responsible for training new employees for all veterinary technician tasks including, but not limited to, note taking and documentation, common computer functions, time management, customer service, and pet handling and restraint.
Candidate Info
10
years in
workforce
3
years
at this job
Nutrition
Marketing
Nursing
3

Veterinary Receptionist

Successfully answered multi-line phones and scheduled appointments on VCA system VSI.

  • Excellent telephone and etiquette skills.
  • Obtain patient history and educate clients on heartworm and flea preventative options.
  • Process end of day reports and make deposits
  • Refill prescriptions for clients
  • Communicated with veterinary professionals to provide information or education, handle complaints or issues completely and accurately
  • Check in and check out as well as follow up with clients
  • Maintained exam rooms for the veterinary technicians and veterinarians.
Candidate Info
13
years in
workforce
1
year
at this job
C
Veterinary Assisting
AS
Travel / Business Management
4

Veterinary Receptionist

Answered phones, directed all calls to the proper personnel if needed, including doctors
and/or veterinary technicians.

  • Greet clients and their owners when they arrive for appointments
  • Scheduled client appointments, routine and emergency.
  • Checked in all clients, including weighing animals and putting them in the proper room.
  • Maintained client charts before and after appointments.
  • Billed clients based on appointments.
  • Completed opening and closing tasks.
  • Help owners with medication and food pick up.
Candidate Info
10
years in
workforce
11
months
at this job
5

Veterinary Receptionist/assistant

Assisted veterinarian with exams.

  • Greeted clients and patients.
  • Answered phones and scheduled appointments.
  • Filed charts.
  • Collected payments.
Candidate Info
7
years in
workforce
3
years
at this job
AS
Veterinary Technology
Medical Assisting Program
6

Veterinary Receptionist

Handling busy phone lines as well as greeting and checking clients in.

  • Scheduling appointments, processing invoices, faxing and filing paperwork.
  • Assisting in processing insurance claims.
  • Inventory for office supplies.
Candidate Info
8
years in
workforce
3
years
at this job
HS
High School Diploma
Psychology

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