Training Consultant Resume Samples

HIGH QUALITY

The best examples from thousands of real-world resumes

EXPERT APPROVED

Handpicked by resume experts based on rigorous standards

DIVERSE EXAMPLES

Tailored for various backgrounds and experience levels

Training Consultants, like many other kinds of consultants, are experienced professionals who have a specific area of expertise with which they can offer assistance to a company. Training Consultants in particular are well-versed in the processes used to train employees in a professional manner. Example resumes for this position indicate skills like developing and implementing a new employee onboarding program, and collaborating with subject matter experts to create technical training workshops. Depending on the industry an applicant intends to work in, a college degree may be necessary on his or her resume.

Looking for job listings? Check out our Training Consultant Jobs page.

Want personalized resume advice? Get a FREE Resume Review

1

Training Consultant

Led the Customer Support Operator new hire project with 11 representatives handling an average of 5,000 interactions that met or exceeded expectations from Go-Live

  • Trained and mentored on insurance industry, software, and call center standards
  • Developed currently used new hire onboarding program to create a consistent and scalable process
  • Created new hire product training plan that reduced total onboarding time from over 12 weeks down to 8 weeks
  • Built skill practices, quizzes, and assessments for new hire training in order to measure success
Candidate Info
11
years in
workforce
BS
Business Administration
2

Training Consultant

Analyzed customer needs. Wrote and presented project proposals. Designed strategies and performance-improvement solutions. Managed and developed courses, curriculums, simulations, webinars, and proprietary tools & methodologies.

  • Improved process cost, quality, and customer satisfaction with lean-office kaizen workshops.
  • Assisted executives to effectively implement and manage large-scale change.
  • Helped a major auto manufacturer measure progress to implement lean manufacturing by creating a program capability / maturity tool.
  • Assisted an auto manufacturer to create and implement a web-based book-of-knowledge. Defined a strategy that utilized the tool for cross-platform learning, talent development, and succession planning. Managed content development and information-sharing teams. Established metrics and reported results.
Candidate Info
6
years in
workforce
3
years
at this job
BS
Human Resource Development
MS
Human Resource Administration
3

Sr. Service Training Consultant

Responsible for the designs, development and evaluating Customer Service Operations training programs.

  • Managed documentation and tools to enhance individual and team effectiveness.
  • Responsible for the reduction of defects and improved quality through Customer Service programs.
  • Implemented employee and customer service surveys to meet company standards and improve overall customer service experience.
  • Supervised a group of 10 team members, provided training, coaching and overall development of trainers within the Service Center.
Candidate Info
11
years in
workforce
1
year
at this job
C
Project Management
BA
Business Administration And Marketing
4

Oracle Training Consultant

Developed UPK simulations and created end user training for Quest's global roll out of Oracle Financials R12.

  • Repaired and updated existing UPK topics which were off-shored for phase 1
  • Developed new UPKs for Accounting, Expense Reporting, Purchasing, and Time Reporting
  • Developed classroom demos and participant activities for ILT training
  • Developed a full day Oracle Basic Navigation instructor led training course
  • Delivered Oracle training to global end-users in Cork, Ireland
Candidate Info
12
years in
workforce
7
months
at this job
MBA
International Business
5

Business Training Consultant

[company name] is built on standardizing vehicle inspections and recommendations and empowering service advisors to present customers with accurate, trusted information

  • [company name] is the only digital service solution with a robust set of customizable options designed to help dealerships excel, streamline processes, and improve customer retention.
  • Helped analyze results and optimize operations with reports and a dashboard for each campaign.
  • Provided software program to Automobile dealerships in the US and Canada. Trained Service Managers, Advisors, Techs and Parts Personnel.
Candidate Info
27
years in
workforce
6
years
at this job
6

Business Training Consultant II

  • Supported the Wells Fargo/Wachovia Bank merger and worked on a virtual team throughout the company footprint in the United States.
  • Facilitated sales and service training on Wells Fargo systems and products in a large classroom setting.
  • Assisted converting stores in every state with obtaining and displaying all of their Wells Fargo marketing material and operational forms.
  • Partnered with regional leadership, store teams, and technology operations to successfully complete conversion tasks on a monthly, weekly, and daily basis.
  • Managed the details of constant travel (over 90%), daily expense reporting on Concur system, while staying within budgeted guidelines, and miscellaneous projects assigned by the Project Management Office.
  • Organized three out-of-state team meetings including creating meeting agendas, planning events, and pricing costs to stay in budget.
Candidate Info
10
years in
workforce
6
years
at this job
BA
Marketing
7

Sales Training Consultant

  • Developed and delivered sales training programs in order to enhance sales effectiveness and productivity for over 425 sales reps, managers, and sales specialists within 10 sales groups
  • Implemented best practice sales calls to strategize against competition, refine selling skills, and increase sales
  • Delivered Miller Heiman Strategic and LAMP (Large Acct. Mgmt. Process) courses to the core sales force for improved sales analysis process across sales teams and divisions
Candidate Info
22
years in
workforce
7
years
at this job
BS
Nutritional Science
8

Oracle Training Consultant

Created a strategic plan for user training for Oracle 11i enterprise wide system implementation to over 60 locations nationally.

  • Conducted stakeholder analyzes, change readiness assessments and business process definition planning sessions.
  • Developed team effectiveness strategy that provided a roadmap for accomplishing team goals that included onboarding processes, project team training, team building sessions and ongoing team assessments.
  • Developed training materials and conducted user training classes for Oracle AP, AR, GL, FA, CO, PUR, and iProcurement modules. Produced training guides, performance support tools, online learning programs and training evaluation tools.
  • Developed and executed rollout deployment plan and coordinated and scheduled role-based user training for 400 employees.
Candidate Info
9
years in
workforce
1
year
at this job
BA
English
MA
Education
9

Human Resources and Training Consultant

Providing human resources consulting services including recruiting, business development, creating and delivering specialized training programs and leadership development to a variety of Jacksonville businesses.

  • Served as Interim HR Director and Interim HR Manager to two different healthcare organizations while completing multiple month contracts
  • Created and delivered specific training presentations for Florida's unemployed workers
  • Provided management consulting services to local small businesses
Candidate Info
25
years in
workforce
9
years
at this job
BA
Telecommunications
MA
Educational Leadership / Human Resource Development
10

Business Training Consultant

Facilitation of Sales and Service Training resulting in a consistent achievement of Sales Performance Rating of level 4 or 5 (5 being the highest ranking)

  • Deliver Banking Curriculum in class size of 20 plus team members, resulting in below 5 percent attrition rate for new hire bankers.
  • Develop entry level bankers resulting in 30 plus candidates per year for entry level management program. Of 30 plus candidates over 85% success rate in achieving entry level management opportunities.
  • Create curricula for Lines of Business to support sales and service resulting in top new hire sales performance for past 2 years.
  • Continue to lead partnership with Philippine outsourcing coaching program resulting in 3 of 10 bankers achieving titles as Training Consultants
Candidate Info
9
years in
workforce
7
years
at this job
History Political Science
Business Management

Free Professional Resume Critique

We have partnered with TopResume to bring you a FREE resume critique service. Upload your resume and within 48 hours TopResume will email you a detailed analysis of what hiring managers and automated systems think of your resume – and how to improve it.

Browse
Upload Resume File