Support Coordinator Resume Samples

HIGH QUALITY

The best examples from thousands of real-world resumes

EXPERT APPROVED

Handpicked by resume experts based on rigorous standards

DIVERSE EXAMPLES

Tailored for various backgrounds and experience levels

Support Coordinators work in the healthcare industry and are mainly responsible for administering and monitoring services for waiver participants. Additional roles of a Support Coordinator include incident management, quality monitoring, facilitating individual support plans, documentation and service notes, and service delivery preference. Based on our collection of example resumes for this role, main job requirements are an interest in the health and welfare of service recipients, organizational skills, teamwork, time management, and computer competences. Employers select resumes displaying a degree in healthcare management.

Looking for job listings? Check out our Support Coordinator Jobs page.

Want 2-3x more interviews (guaranteed)? Get a Professional Resume Rewrite from ZipJob

1

Fleet Customer Support Coordinator

Provided administrative support in billing and reporting for [company name] Services, [company name] Global Services Fleet customers and billed and invoiced in an accurate and timely matter

  • Contributed as a fundamental part of a quality team contributing to its success through direct contact with customers and providing support
  • Ensured no Sarbanes Oxley financial or documentation errors were generated on a customer account and participated with fleet administrative services in the generation of revenue and commitment to customer satisfaction
  • Interfaced on the phone and via email with customers and [company name] employees in resolving billing and invoice issues
  • Provided support and guidance to other [company name] employees to achieve external customer satisfaction
Candidate Info
5
years in
workforce
4
months
at this job
Business & Physical Education
Business & Physical Education
Business & Physical Education
2

Business Support Coordinator

  • Acted as liaison and administrator in successfully implementing two cloud-based systems for 5,000 University Hospital employees - involving the hospital's ongoing education management system and employee engagement system.
  • Modified user input through an online database and created more meaningful data used by Executive leaders, resulting in higher frequency of communication between employees and managers.
  • Partnered with the Business Analyst to ensure data migration was successful and accurate.
  • Requested to create training materials and provide training, customer support, QA, and testing during the rollout of a new Learning Management System for the organization.
  • Organized and produced interactive and productive quarterly leadership retreats, attended by 375 managers in the organization.
  • Facilitated New Staff Orientation for all incoming employees of the hospital, onboarding approximately 350 new staff.
  • Requested to provide additional customer support to the HR, HRIS and LOA teams when needed.
Candidate Info
10
years in
workforce
2
years
at this job
Higher Education
3

Support Coordinator

  • Identified, coordinated, and monitored essential services to supports Medicaid waiver participants.
  • Advocated and supported the need of individuals diagnosed with developmental disabilities to ensure their health and safety.
  • Coordinated the generation of Individual Support Plans (ISP) and personal budget with Individuals, caretaker and mental health professionals.
  • Provided annual and semi-annual ISP updates.
  • Identified the services that will meet the customer's needs. Resolved any barriers that may interfere to the delivery of service or access to resources.
  • Monitored services to assure they are being delivered as planned. Advocated for the Individual's safety and promoted services that would lead to the best possible health outcome.
Candidate Info
10
years in
workforce
1
year
at this job
AA
Licensure
BA
Psychology
4

Support Coordinator

Advocated for Medicaid waiver participants

  • Created Individual Support Plans (ISP) and maintained individual profiles
  • Composed monthly, semi-annual & annual reports
  • Established and initiated internal processes to improve program delivery within specific timeframes.
  • Completed regular site visits to day habilitation, jobs & homes
  • Assisted families in locating useful resources
Candidate Info
8
years in
workforce
6
years
at this job
BS
Sociology
5

Claims Administrative Support Coordinator

Handles all of commercial WRO/SWRO/MWRO subpoena records request and setting up of commercial claims to be dispatched within a two-day turnaround time.

  • Successfully implemented the electronic subpoena process saving Nationwide $30k annually
  • Organized a training session for the property claim managers on subpoena handling
  • Assisted with training for the construction defect reps and administrative team on handling and setting up new claim files
  • Provide clerical support for the litigation, claims, and trial division team
  • Assist with the setting of file conferences and booking/setting up rooms for department meetings and managers, and storing evidence for the claims department
Candidate Info
13
years in
workforce
3
years
at this job
C
Certificate
BS
Business Administration
6

Business Risk Control Manager / Training Support Coordinator

  • Training support coordinator for Consent Order Operational Training for 2000+ employees. Executed the organization of training logistics, scheduling instructor led training sessions, ensuring Operational Training materials are updated quarterly, assigning employees to required training, auditing for accurate enrollments and monitoring for timely completions
  • Data analysis to ensure mandatory training is assigned based on job codes and ensuring remediation policies are followed in accordance with HSBC Policy and Procedures
  • Forecasting and planning required Recorded Webex, Instructor Led, and Webex training for calendar year
  • Project Management owning the business relationship with a third party training vendor
  • Successes to include process flow improvement and efficiencies, developed timelines, and deliverable tracking relating to Training Administration ensuring accuracy, efficiency and audit controls. Developed and implemented effective business solutions and processes to ensure a strong business model with a focus on quality to minimize risk.
  • Received Champion of Change awards
  • Proven success with the demise and exit of the Consumer and Mortgage Lending business unit
Candidate Info
31
years in
workforce
7
years
at this job
7

Government Technical Support Coordinator

  • Provided technical phone support and technical resolution for government clients
  • Provided timely and efficient support and customer service for wireless cell phone and data devices
  • Researched and resolved multiple issues of network connectivity, application functioning, hardware failure, OS
  • Ticket submission after performing tier one and tier two troubleshooting
  • Reviewed ticket submission for department to ensure troubleshooting was completed and ticket
Candidate Info
11
years in
workforce
4
years
at this job
AAS
Information Assurance & Cybersecurity
BA
International Studies
Year Education
8

Support Coordinator

  • Provided an array of administrative services for the ISBL division of the CP Chemical project.
  • Tracked personnel, submitted personnel requisitions, various daily progress reports, overtime reports, etc.
  • Direct support of the Construction Manager, General Superintendent and Civil Superintendent.
  • Maintained and updated project documents, recorded meeting minutes with the client and subcontractors.
  • Assisted in the commissioning of project through documentation completion.
Candidate Info
13
years in
workforce
3
years
at this job
9

Staffing Support Coordinator/administrative Assistant

Took care of all candidate/consultant paperwork. Was responsible for carrying out many of the daily, weekly and monthly operational functions for my division. Provided administrative support necessary to ensure the smooth, efficient functioning of each division. Made a positive contribution by complying with [company name] processes, accepting and completing assigned support functions within the specified time frames. Worked in a fast-paced environment where effective organization and prioritization of tasks and completion of objectives is priority.

  • Acted as the first point of contact for all inbound calls as well as office visitors.
  • Ensured that candidates filled out the appropriate paperwork and coordinates testing for project assignements.
  • Acted as the primary support person for 4-8 Sales Professionals and other branch office personnel.
  • Took candidate calls, scheduled interviews, sent letters acknowledging application/interview, and entered candidate information into MicroJ/MicroJ Plus and Salesforce.
Candidate Info
6
years in
workforce
1
year
at this job
BA
English
10

Program Support Coordinator

  • Managed Summer Work Experience Exploration Training program for high-functioning adolescents with disabilities
  • Oversaw Partner Camp program and coordinated with business partners throughout Salt Lake City
  • Instructed, supervised and provided assistance to children and adults with physical, cognitive & intellectual disabilities
  • Facilitated recreational therapy services, such as ropes course activities & adventure therapy, in outdoor settings
  • Assessed, planned, implemented and evaluated summer camp programming
Candidate Info
7
years in
workforce
5
months
at this job
BS
Recreational Therapy

Free Professional Resume Critique

We have partnered with TopResume to bring you a FREE resume critique service. Upload your resume and within 48 hours TopResume will email you a detailed analysis of what hiring managers and automated systems think of your resume – and how to improve it.

Browse
Upload Resume File