Supervisor Resume Samples

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Supervisors work in a variety of industries and are in charge of coordinating the employees of a company and making sure work is completed in time. Supervisory duties listed on most resume samples are assigning tasks, handling conflicts and problems, training the staff, enforcing regulations and behavior codes and completing paperwork. Key qualifications for this job are leadership, excellent communication and interpersonal skills, training abilities, attention to details, and computer competencies. Supervisors come from various educational backgrounds, and employers prefer resumes highlighting qualifications in supervisory management.

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1

Operations Supervisor

Promoted to Supervisor position to recruit, train and supervise 25+ customer service focused operations employees handling gross written premiums in excess of 140 million dollars. Foster an environment in which agents enjoy high levels of service and employees are motivated to deliver top performance.

  • Responsible for interviewing, hiring and training new employees for a fast paced, customer service focused environment.
  • Consistently met and frequently exceeded the new and renewal premium booking quarterly goals.
  • Skillfully handled high profile and highly confidential customer information.
  • Performed quarterly quality reviews and annual performance appraisals on 25 full time employees.
  • Successfully created, communicated, and implemented new department wide processes and procedures.
  • Ensured the swift resolution to agents' issues and concerns while complying with company policies.
  • Seamlessly planned and executed events, both professional (Year End Celebration, Day of Sharing Volunteer work) and social (baby/wedding showers, birthday celebrations) for up to 100 attendees.
Candidate Info
11
years in
workforce
4
years
at this job
BA
Strategic Communication
MA
Strategic Communication
2

Supervisor

Promoted from Team Leader to Supervisor in February 2013 based on job performance.

  • Managed the day-to-day tactical and long-term strategic activities within the business.
  • Leveraged knowledge of customers, market trends and principal to successfully market fuel tank systems.
  • Maintained high levels of partner satisfaction by ensuring product quality and on-time shipments.
  • Recruited, interviewed, trained, supervised, motivated and evaluated employee performance.
  • Ensured that shift was fully staffed with trained personnel in correlation with the number of machines/lines that were in operation for that particular day/week.
  • Maintained close communication with shipping clerk and logistics to make necessary adjustments to ensure on-time shipments and to maintain "good standing" with customers.
  • Dealt with and resolved employee issues including safety incidents, disagreements between employees, and last minute decision making.
Candidate Info
10
years in
workforce
2
years
at this job
C
Medical Technician Intermediate
BA
Automotive Arts
3

Production Supervisor / Assistant Safety Coordinator

Responsible for supervising 5 high speed, fully automated production lines, and 35 employees.

  • Coordinated daily schedules with Production Planner and assumed managerial responsibilities in absence of shift manager.
  • Led Continuous Improvement projects, including analyzing problem areas and establishing new in-house production procedures. Result: Reduced waste and increased production efficiency by 30%.
  • Trained all new-hire personnel on GMPs and company policies and procedures.
  • Trained all employees on accident prevention and investigation to prevent re-occurrence.
Candidate Info
14
years in
workforce
1
month
at this job
4

Supervisor

Consulted and advised clients on process improvements in the areas of productivity and divisional profitability, break even analysis, management exception reporting, budgeting, forecasting, cost management etc.

  • Lead and managed audit for a major client whose annual revenue exceeded $240M. Audit followed risk-adjusted audit approach and was completed within budgeted time. Prepared and delivered internal control recommendation letter to client at the conclusion of audit
  • Lead and managed 401(k) audits, worker compensation audits, compilations and reviews in multiple client settings and industries
  • Reviewed and prepared new engagement letters, management representation letters and accountants' and auditors' reports for new and existing clients
  • Resolved, prepared and extracted information for international branches and affiliates of clients in international jurisdictions
  • Managed conversion to SSARS 19 for all existing clients
  • Researched several client issues like sales tax audits, employee relations etc. Instrumental in establishing firm's expertise in claiming R&D expense tax credit
  • Managed the Deferred Purchase Agreement transition from the standard factor arrangement for a major client
  • Tested and adopted a new tax interface software for ease in tax preparation thereby increasing efficiency by as much as 50%
  • Trained and supervised staff on a number of compilations, reviews and audits
Candidate Info
11
years in
workforce
1
year
at this job
C
Accounting
C
Certificate
BA
Bachelor of Arts
5

Supervisor/department Trainer

Department trainer for 25-50 new and existing employees' of all operational of department guidelines and polices

  • Generated event reports for department managers and directors to informed them of clients' experience
  • Planned and organized banquet events for Fortune 500 corporate groups by distributing job assignments to employees and setup functions perfectly accordingly to plan for company contact event coordinator
  • Lead kick-off meetings with staff for banquet events such as buffets, receptions, and weddings to delegate assign tasks
  • Performed Mobil Star certifications with new and existing employees for Five Star Resort
Candidate Info
10
years in
workforce
3
years
at this job
BBA
Leadership
6

Supervisor

Trained and monitored the timely performance of the employees in the Cash Room and motivate them to reach company goals.

  • Prepared and coordinated client's daily cash/debt balances and short term cash.
  • Performed month end accounting duties such as journal entries and reconciliations.
  • Ensure staff members adhere to established policies, procedures and controls.
Candidate Info
11
years in
workforce
2
years
at this job
BA
Business Administration
7

Operations Supervisor

Supervised two teams, a total of 18 employees, in Chicago Research Area. One team was the Records warehouse team and the other was the General Ledger Reconciliation team. My teams have met, or exceeded all their goals put forth to them. Appointed the Business Lead for our High Performance Culture management process. Coordinated and produced all of our charts to show our progress.

  • Organized and structured a records warehouse retrieval team to be able to meet a 24-hour service level agreement for the return of requests by changing the process flows of which the work was done.
  • Developed productivity reports to show employees weekly and monthly progress and to work to a common goal. This was used to create an incentive program, which resulted in a 90% increase in achieving service level agreements.
  • Monitored twenty-seven general ledger accounts to bring our open items from 3500 items to 110 in a two-year period. Oversaw our items, over clearing standard, and write-offs have been zero over the past 2 years.
  • Developed and executed the general ledger test scripts used for the Illinois conversion. This enabled us to have no major issues after the conversion. These scripts enabled all of the general ledger accounts to be current and not to be over standard.
  • Supervised the Set-up Team of over 30 employees who worked the entire item types of differences sent to us from our Item Processing unit. Gained experience with all the item types of differences. Gave feedback to Item processing for process improvements.
  • Monitored over 600 tracers that where not balanced until a later date. These tracers where balanced and the differences that came out of the balancing where opened and added to our open items to be processed.
Candidate Info
22
years in
workforce
6
years
at this job
Business
8

Operations Supervisor

Supervised plant operators in troubleshooting equipment and processed problems by providing technical expertise

  • Evaluated and enhanced Shift Team Member knowledge and skill level through on-the-job coaching and instruction
  • Managed duties in areas of safety and industrial hygiene
  • Provided technical direction, supervision and support to the operating workforce
  • Assisted with the preparation of the annual budget and control of costs
  • Performed administrative functions working with computerized payroll, scheduling, equipment out-of-service, maintenance management system for work requests and requisitions to purchase materials, and regulatory records
Candidate Info
7
years in
workforce
1
year
at this job
Economics
9

Sales Supervisor

Worked in the customer service industry for over 9 years

  • Directed and managed employees of the sales floor
  • Promoted to Sales Supervisor, from Customer Service Representative, during January, 2010
  • Promoted to Customer Service Representative, from Sales Associate, during March, 2008
  • Effectively resolved over 30 customer service requests on a daily basis as a customer service representative
  • Established an initiative to work independently for meeting presentation and retrieval standards
  • Taught over 120 new hires how to take the lead in accuracy, efficiency, teamwork, and customer satisfaction
  • Developed strong interpersonal skills through customer interactions
  • Consistently exceeded company expectations in regards to sales goals, credit applications, friendliness, operations, communication, and store recovery
Candidate Info
11
years in
workforce
11
years
at this job
AS
Arts
BS
Community Psychology
10

Production Supervisor

Supervisor to 8 Bargain Unit employees who performed daily inspection requirements of commercial and nuclear valves.

  • Delegate daily prioritization tasks due to business requirements
  • Utilized and implemented lean principles to improve operations by reducing cost of quality and on-time delivery
  • Participated in Lean event to improve calibration process and reduce backlog by 25%
  • Established and implemented Hazardous Waste Team for the Avon, MA Facility in compliance with GE Oil & Gas requirements
  • Established job descriptions for the bargaining unit employees clearly detailing roles and responsibilities of the inspectors and opportunity for growth
Candidate Info
7
years in
workforce
1
year
at this job
BS
Management Engineering

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