Spa Receptionist Resume Samples

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Spa Receptionists are employed by resorts, hotels and private spas, where they greet customers and are responsbile for the first impression given to potential customers. Duties commonly listed on Spa Receptionist resume samples are overseeing appointments, taking phone calls, handling mail, recommending products and services, and answering to customer inquiries. The most successful example resumes highlight customer service orientation, sales skills, courtesy, and communication abilities. No formal education except a high school diploma is necessary for this job.

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1

Spa Receptionist

Developed a systematic daily cash flow log to balance close-out more efficiently, improving accuracy by decreasing errors by 75%.

  • Recognized by supervisors as being most detail-oriented in professional setting.
  • Provided effective service blistering to customers and meeting their needs efficiently.
  • Scheduled appointments for multiple service providers and processed payment transactions for client check out.
Candidate Info
2
years in
workforce
9
months
at this job
AA
Arts And Sciences, Criminal Justice
BA
Organizational Communications
2

Spa Receptionist

Maintained organization of the front desk reception area equipment, furniture, lighting, applications and spa brochures.

  • Answered, screened and directed inbound phone calls. Take verbal and written messages
  • Maintained spa appointment calendar, organized massage therapists and scheduled treatment appointments using Massage Pro Software.
  • Received and assisted clients and escorted them to correct destinations; offices, rooms or meeting rooms.
  • Handled general requests for information and data; handled delicate situations, such as - customer requests, special needs and complaints.
Candidate Info
15
years in
workforce
2
years
at this job
Classical Relaxation (swedish); Deep Tissue
Business Management ; Non- Prophit Fundraising
3

Salon and Spa Receptionist

Handled all monetary transactions at a highly successful salon and spa

  • Scheduled and organized all appointments for both the salon and spa which consisted of 20 hairstylists and 20 spa employees
  • Planned and coordinated private parties and events for clientele
  • Designed the display of products and merchandise in the spa and was responsible for maintaining its inventory
  • Assisted in promotion and charity events
  • Developed relationships with guests to meet their needs and satisfaction for repeated service
Candidate Info
5
years in
workforce
2
years
at this job
4

Spa Receptionist

Managed spa appointments and created a welcoming atmosphere for all guests and visitors by providing exceptional customer service while promoting spa products, treatments and services.

  • Hosted guests towards their specific needs when making reservations and offered multiple treatment bookings and up-sells.
  • Communicated all changes, cancellations and additions to spa team members.
  • Accepted responsibility for cash drawer and ensured it balanced at close of shift.
  • Maintained a high level of professionalism in all aspects of job performance.
Candidate Info
14
years in
workforce
2
years
at this job
C
Certificate
BA
Bachelor of Arts
5

Spa Receptionist

Responsible for spa products, retail, and office supplies monthly inventory.

  • Created marketing and sale promotions for spa packages and spa retail products.
  • Processed customer transactions and balanced daily financial revenue reports.
  • Updated existing customer information filing system.
  • Trained new hires on how to schedule appointments, opening and closing duties, and how to generate and balance the daily financial revenue reports.
  • Responsible for addressing and troubleshooting customers' needs and concerns.
Candidate Info
4
years in
workforce
3
years
at this job
BS
Biology
MA
Public Health
6

Spa Receptionist

Assisted team with reception duties, greeting clients, and making sure operations ran smoothly.

  • Keen eye for error; assisted with proofreading pamphlets, fliers, and letters before printed.
  • Processed and maintained client file information; ensured 100% confidentiality at all times.
  • Listened attentively to customer complaints and responded accordingly.
  • Opening and closing responsibilities; ordering products when necessary
Candidate Info
6
years in
workforce
1
year
at this job
BA
Bachelor of Arts
Psychology
7

Spa Receptionist

Assisted team with reception duties, greeting clients, and making sure operations ran smoothly.

  • Keen eye for error; assisted with proofreading pamphlets, fliers, and letters before printed.
  • Processed and maintained client file information; ensured 100% confidentiality at all times.
  • Listened attentively to customer complaints and responded accordingly.
  • Opening and closing responsibilities; ordering products when necessary
Candidate Info
6
years in
workforce
1
year
at this job
BA
Other Facts
Psychology
8

Spa Receptionist

to serve as the first employee with whom customers had contact, thereby setting the bar for subsequent client interactions

  • Scheduled customers for spa services, entered data into computer, answered telephones
  • Built and maintained excellent interpersonal relationships with staff and clients
  • Entrusted with daily reconciliation of cash transactions
Candidate Info
24
years in
workforce
1
month
at this job
Communications And Psychology
9

Spa Receptionist

  • Scheduled appointments for 20+ therapists, technicians and stylists.
  • Handled and organized all incoming/outgoing inventories and created visual product displays.
  • Provided superior customer service to all members and guests.
  • Assisted the spa manager in daily clerical operations.
  • Provided swim instruction for levels K-6 as a certified swim instructor.
  • Ensured the safety and well being of all members and guests, administering minor first aid when necessary.
Candidate Info
7
years in
workforce
3
years
at this job
BA
Interdisciplinary Studies; Intercultural Communication
10

Spa Receptionist

Greeted clients upon entrance, determined purpose of visit with a brief consultation

  • Answered phone calls, sent emails and faxed when needed
  • Scheduled and rescheduled appointments
  • Tended to cash in register and counted drawer before closing the department
  • Managed inventory of all sales products and kept track of sales receipts
Candidate Info
5
years in
workforce
5
months
at this job
HS
High School Diploma

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