Shop Manager Resume Samples

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Shop Managers work in retail establishments and are in charge of supervising the staff and maximizing sales performance. Common duties listed on most Shop Manager resumes are recruiting new employees, attaining sales targets, providing customer service, solving complaints, ensuring the premises are clean and safe, and handling stocks. Based on our collection of resume samples, essential qualifications for this role are commercial awareness, leadership, communication skills, multitasking and the ability to work under pressure. Formal education is not mandatory, and a high school diploma is sufficient for this role.

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1

Pro-shop Manager

[company name] is a private golf and recreational facility dedicated to creating top-quality member experiences.

  • Manage daily operation of retail shop, serving customers, and supervising inventory control
  • Hired, trained and supervised new pro-shop employees, managing work procedure, schedules and work flow
  • Increased retail equipment and accessory sales by 10%
  • Partnered with outside organizations to host community events and fundraisers
Candidate Info
6
years in
workforce
1
year
at this job
BA
Communications
2

Shop Manager

Principal duties of ensuring the accomplishment of planning, coordinating, directing, and managed The Army Maintenance Management System (TAMMS) as well as the Shops part Stock.

  • Accountable for more than $7,000,000 worth of repair and service parts, Generators, Vehicles, Material handling equipment, and Shop specific equipment.
  • Managed Organizational Maintenance for scheduled and unscheduled field maintenance for 90 pieces of equipment.
  • Mentored and supervised 10 soldiers in day to day operations.
Candidate Info
16
years in
workforce
3
months
at this job
3

Bloomingdales/ Shop Manager

Direct communication with assistant buyer to obtain correct assortment for shop location and specialized clientele.

  • Established and implemented 1/10/30 rule to successfully heighten
  • Recruited, trained, and developed existing and new staff in Brand DNA,
  • Accomplished the least variance in theoretical stock vs. physical
  • Established and groomed relationships with other partner shops
Candidate Info
13
years in
workforce
5
months
at this job
BA
Fashion Merchandising
4

Shop Manager

Increased Spring 2014 season by 45.5% comp to LY and 8.3% to season plan

  • Effective communication with retail partners by sharing company initiatives and strategies, standards, and successes and opportunities with in-store management
  • Ensuring Shop and stock room upkeep, presentation, and organization issues are addressed in a timely manner
  • Supported District Coordinator in on-boarding other Shop Mangers in Mid-Atlantic region
  • Manage and conduct frequent training with retail partners' sales manager, specialist and associates
  • Implement and maintain all visual merchandising standards as directed in the visual merchandising guideline
  • Executed Shop Expansion set up and merchandising for retail partners
Candidate Info
7
years in
workforce
4
years
at this job
Sports Medicine
5

Shop Manager

Oversaw the implementation of a shop safety program so that employees can work in a safe environment.

  • Directed foreman with respect to production volume, cost, quality, and meeting production schedules and delivery dates.
  • Managed workforce levels on all shop related personnel and oversaw the scheduling of their work hours to meet customer needs.
  • Maintained rebar inventory at levels established by Branch Manager to meet customer needs within established inventory goals.
  • Assured that machinery, equipment, and facilities are properly maintained for efficient production.
  • Assured efficient and economical utilization of materials, improvement of methods, and elimination of wasteful practices within the department.
Candidate Info
11
years in
workforce
5
years
at this job
6

Body Shop Manager

Expanded shop market share through proper management of resources, customer service and improvements in work conditions

  • Improved profitability 18% through the charting of spending and inefficiency in the repair process and removing ineffective processes
  • Improved shop flow to enable more work accomplished with current resources
  • Improved Technician efficiency from an average of 103% to 136% by tracking technician metrics and managing workflow to best utilize technician skills
  • Established additional direct repair relationships with Metlife, Liberty Mutual, and others
  • Reestablished closer working relationships with Progressive, Farmers, State Auto and Amica
Candidate Info
13
years in
workforce
3
years
at this job
C
Program
7

Shop Manager

Improved customer satisfaction and customer retention rates with honest
customer service

  • Increased profit by increasing quality controls
  • Decreased supply cost by reducing supply costs
  • Managed quality and cost through multiple supplier relationships
  • Quoted and projected current and future repair costs to customers
  • Assisted with shop labor as needed
Candidate Info
9
years in
workforce
1
year
at this job
BBA
Finance
MA
Business
8

Shop Manager / Estimator

Increased sales from 34% of estimates written to 62%.

  • Managed all fleet accounts.
  • Implemented training course for employees increasing stall turn time
  • Increased gross sales from $750K to 1=$1.1M in 1.5 yrs
Candidate Info
28
years in
workforce
2
years
at this job
9

Tennis Pro Shop Manager

Acted as the first point of contact to tennis club members, guests, and staff.

  • Promoted the Club by scheduling and assisting in multiple events and activities, while maintaining a high level of professionalism and service.
  • Notified Director of member/guest complaints at the time they occurred and rectified any complaints as soon as possible.
  • Responded to inquiries, scheduled lessons and court reservations for members and guests both in person and on the phone.
  • Maintained accurate participant information for all programs and ensured all daily billing was completed efficiently.
  • Ordered and maintained pro shop inventory.
Candidate Info
17
years in
workforce
3
years
at this job
10

Shop Manager

Manage a custom upholstery shop of twenty five skilled craftsman in the Fabric Cutting, Furniture Stripping, Springing, Upholstering and Refinishing Departments

  • Responsibilities include Hiring and other Human Resource functions, Training, Performance Evaluations and Budget Management
  • Reduced customer returns from seven percent to less than one percent by implementing quality control systems
  • Increased production output by reorganizing manufacturing floor to streamline the operation and reduce handling using Lean Manufacturing techniques
  • Coordinate training and cross training of skilled employees
Candidate Info
43
years in
workforce
6
years
at this job

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