Shift Manager Resume Samples

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Shift Managers work in restaurants or bars and are responsible for ensuring customer satisfaction, keeping the premises clean, promote food and drink offers, managing staff, reporting to the upper management and maintain stocks, among others. The most successful resume samples for Shift Managers highlight customer focus, teamwork, integrity, a positive attitude, organization and decision-making abilities. No formal education is required for this role, and most candidates display a high school diploma in their resumes.

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1

Shift Manager

Responsible for early 1st shift management of a $40,000 a week store

  • Looked after the operational, and managerial duties, and functions
  • Supervised the work of other staff members, and organized the stocks, and other important equipment
  • Assisted the expert team members, and managers to recruit new employees for enhancing the local fast food business
  • Looked after the company policies, and procedures, and ensured high standards of customer service
  • Supervised the cooking zone, maintained the hygiene of the restaurant for health and safety regulations
Candidate Info
16
years in
workforce
2
years
at this job
BS
Business Management
2

Shift Manager

Take customer orders and depressed keys of multi-counting machine to simultaneously record order and compute bill.

  • Selected requested food items from serving and storage areas and assembled items on serving tray or in takeout bag.
  • Learned how to solve and resolve customer problems from a trained manager.
  • Maintained an orderly eating serving area.
  • Served cold drinks, using drink-dispensing machine, and using milkshake or frozen custard machine.
  • Made and served hot beverages, using automatic water heater and coffeemaker.
Candidate Info
5
years in
workforce
2
years
at this job
HS
High School Diploma
3

Shift Manager

Scheduled and directed staff in daily work assignments to maximize productivity.

  • Monitored inventory personally.
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties.
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Ensured proper cleanliness was maintained in all areas of the bar and front of house.
Candidate Info
3
years in
workforce
2
years
at this job
4

Cage D/r Shift Manager

Maintained compliance with the CCC Act, IRS CTR laws and departmental & company policies and procedures. Handle and resolve complex customer problems, complaints and inquiries.

  • Experienced in developing strategic partnership, good leadership and motivational skills. Developed strategies to reduce expense and communicated results to Senior Management.
  • Processed wire transfers, foreign currency, credit applications and bank/travelers checks.
  • Prepared monthly and quarterly cash/chip requirements forecast and performed budget variance analysis.
  • Responsible for doing monthly audits, analyze financial metrics and support the Director of Finance with monitoring and analyzing the annual budget and forecast.
  • Supervised a staff of approximately 25-30 employees, proven experience leading a team to meet individual and team customer satisfaction goals.
Candidate Info
3
years in
workforce
2
years
at this job
BS
Business Studies
Computer Information Systems
5

Shift Manager

Assist customer complaints and/or concerns in a friendly manner while still enforcing company principles and maintaining professionalism.

  • Ensure everyone follows the company's guidelines, policies and procedures.
  • Responsible for delivering outstanding customer service, assigning duties, development of team members, inventory management, labor and cash handling.
  • Ensures restaurant compliance with established safety and sanitation procedures and all Federal, State, and local regulations (child labor laws, wage and hour, etc.).
  • Negotiated with suppliers for rebates, bill-back and price-off contracts based on buying amounts
  • Oversaw and led back-of-the-house and assisted in front-of-the house training
  • Coached, taught and developed other line cooks
  • Oversaw daily operations; opened and closed the restaurant
Candidate Info
4
years in
workforce
4
years
at this job
6

Shift Manager

Assisted to promote restaurant sales and recommended improvements.

  • Provided optimal level of services to all guests.
  • Ensured compliance to all environment and safety practices
  • Monitored and resolved all issues of food quality and service
  • Coordinated between the back-end and front-end staff
  • Supervised up to 20 employees per shift
Candidate Info
7
years in
workforce
3
years
at this job
7

SHIFT Manager~hr ADMIN

Led new hire orientations, trained new employees, and responsible for adhering to disciplinary actions, resolving grievances, and terminations

  • Monitored employee performance by conducting daily evaluations to ensure facility ran efficiently and effectively while providing guidance, feedback, and encouragement
  • Ensured operational productivity goals were achieved by prioritizing assignments, problem solving, and directing the workforce in an ever changing warehouse environment
  • Attended daily meetings with Senior Management and General Manager to report all productivity, attendance, and daily operations.
Candidate Info
9
years in
workforce
8
months
at this job
HS
High School Diploma
8

Shift Manager

Expertly, train, manage 22 employees, and 3 supervisors on the daily operations and mechanical
maintenance activities of the steel producing procedures and company's policies.

  • Create, manage, and monitor weekly schedules and increased employees safety awareness,
  • Control and supervise spending budget in excess of 3.0M, create an environment of trust and respect,
  • Repair and troubleshoot equipment malfunctions; interpret blueprints, schematics, and technical
Candidate Info
16
years in
workforce
4
years
at this job
Management
9

Shift Manager

Greeted customers entering the store to ascertain what each customer wanted or needed.

  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Politely assisted customers in person and via telephone.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Assisted customers with food selection, inquiries and order customization requests.
Candidate Info
11
years in
workforce
8
years
at this job
HS
High School Diploma
AAS
Business Management
10

Shift Manager

Welcomed customers, took food orders, and offered information regarding menus.

  • Operated cash registers and received cash from patrons. Exactly counted and provided change to customers as necessary.
  • Ensured appropriate food handling procedures were followed, when making food, including stocking, storing, wrapping, labeling, dating, rotating, and checking temperature of products.
  • Helped in locating, reconciling and confirming the correct of transactions, and operate equipment with secondary electronic processing.
Candidate Info
3
years in
workforce
1
year
at this job

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