Shift Lead Resume Samples

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Shift Leads are found in a variety of industries and are responsible for supervising staff on the designated shift. Typical job responsibilities seen on a Shift Lead example resume are assigning tasks, adhering to safe work standards, sending home employees who violate company policies, balancing finances, making bank deposits, and reporting discrepancies to upper management. Based on our collection of resumes in the field, Shift Lead skills include leadership, organization and planning, computer competences, supervisory skills, being able to motivate workers, recordkeeping, and decision making. Shift Leads come from various educational backgrounds and usually hold a college degree.

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1

Barista Shift Lead

  • Helped open a brand new store in a new location that involved strategic planning, organization, and design.
  • Achieved customer satisfaction rating of 98% within three months, exceeding company's stretch target of 90%.
  • Supervising and shift lead responsibilities that include leading meetings and fostering customer relationships.
  • Build strong relationships with customers that increases revenue and customer retention.
  • Made each customer experience memorable by building rapport, connecting and anticipating customer needs.
  • Involved in product launches and promotions resulting in increased customer satisfaction and revenue.
Candidate Info
9
years in
workforce
3
years
at this job
BA
Business / / Emphases
2

Shift Lead

As a shift lead assigned work to team members to achieve maximum throughput and excellent service levels.

  • Used two bin Kanban system to track the inventory.
  • Performed direct time study on the make line to locate the bottlenecks and process
  • Forecasted the sales and prepared stocks and inventory as per the forecasted sales.
  • Enforced minimal acceptable par stock values which made wastage traceable, and reduced the cost of stocking.
Candidate Info
3
years in
workforce
1
year
at this job
MS
Industrial Engineering
Mechanical Engineering
3

Shift Lead

  • Responsible for balance sheet, management, and processing of over one million dollars in cash assets, and daily transaction and revenue reports of hundreds of thousands of dollars in cash transactions.
  • Oversaw shift operations and delegated staff of five employees. Managed cross-departmental functions
  • Updated and developed critical Excel files for day-to-day operations and analysis, using VLOOKUP, CSE formulas, VBA macros, and CSV import/export among others
  • Wrote, edited, and updated documentation for Excel files and departmental policy and procedure
Candidate Info
4
years in
workforce
7
months
at this job
C
Technical Communication
BA
Literature
4

Shift Lead, Tier 1 Help Desk Technician

  • Provided daily call center support for a 24/7/365 Help Desk.
  • Shift Lead monitored all Tier 1 duties and ensured they were carried out, monitored the schedule to ensure coverage at all times. Reported any problems/situations to site lead and or managers.
  • Handled customer service requests via phone, email, and the web.
  • Maintained outbound /inbound customer support calls using the Virtual Contact Center
  • Provided customers with product and service information. Handled and resolved complaints. Identified and escalated priority issues.
Candidate Info
16
years in
workforce
7
years
at this job
C
Computer Technology
5

Meteorologist / Shift Lead

Manage evening weather team. Turn complex weather patterns into compelling stories, present stories daily for live national audience. Write and edit content for web, social media channels.

  • Anchor and produce content for “[company name] Tonight”, the company’s first one-hour live show during summer 2015, allowing station to establish and expand its live capabilities.
  • Develop effective verbal messages and supporting graphics to communicate critical information to the public during severe weather / crisis situations.
  • Enhance quality of content by leading daily editorial process, editing graphics for clarity and training staff on best camera presentation techniques.
  • Reduce 100% of graphic textual errors by serving as last point of proofreading for evening shift.
  • Increase public’s trust in [company name] by engaging with viewers on social media and posting frequent updates during severe storms.
  • Fulfill internal communications need by volunteering to take minutes during management meetings, compiling notes and disseminating information to all employees in weekly email.
  • Organize daily staff workflow by creating new production schedules, resulting in increased efficiency and teamwork.
  • Save time by designing more than 2,000 new computer graphics and templates, allowing staff to produce shows faster.
Candidate Info
14
years in
workforce
3
years
at this job
C
Broadcast Meteorology
BA
Broadcast Journalism
6

Shift Lead

  • Managed shift team, delegated tasks to staff members, and trained new employees.
  • Managed security incidents, completed daily audits and responsible for end of shift register counts.
  • Maintained a clean and well stocked store.
  • Communicated effectively with customers and helped them with their needs.
Candidate Info
7
years in
workforce
3
years
at this job
7

Shift Lead

As a shift lead for [company name], I ensure that customer service is top priority. This includes making sure that every employee demonstrates exceptional customer service skills. I also ensure that each employee, displays the company's expectations in a professional manner.

  • Ensure that serving floor is ranned efficiently, and that every customer is served in a timely manner
  • Ensure that all food is prepared in a timely manner
  • Ensure that all food is thoroughly cooked, and displayed properly
  • Ensure that all registers are counted before and after shift.
  • Ensure that safe is counted and and logged after shift
Candidate Info
9
years in
workforce
3
years
at this job
BA
Bachelor of Arts
8

Shift Lead

  • Started late January and promoted to a management position, shift lead, late February.
  • Managing of opening and closing duties for the store as well as a great understanding and management of cash operations and handling.
  • The need to be able to manage yourself and at least three other associates during a shift and do so productively and with possible multiple interruptions.
  • The willingness and knowledge to be able to help out in any situation and any area in the store, so being cross trained and having the knowledge available to benefit the customers and those you are working with is essential.
  • The ability to be flexible to any situation that arises at any given time, go with it and still be able to have a productive and successful shift.
Candidate Info
9
years in
workforce
3
years
at this job
Biology
9

Shift Lead

  • Promoted to shift lead from Photo Technician on 07/2016.
  • Be a liaison between management and non-management team members so as to ensure excellent customer service is delivered to [company name] customers.
  • Provide leadership to team members by coaching on day-to-day tasks.
  • Perform pharmacy technician, inventory control tasks, and daily cash management duties.
Candidate Info
15
years in
workforce
2
years
at this job
10

Resident Advocate/ Counselor/ Shift Lead

  • Working with clinicians and Drs to communicate client needs and status
  • Interacted with up to 16 clients; providing integrated educational materials on substance abuse and mental health, emphasizing the importance of Medication Compliance and how illicit drugs interact with prescribed medication.
  • Conducted and logged daily shift repost pertaining to clients within the milieu, and maintained daily client rounds log.
  • Facilitating communication and duties as shift lead
  • Personally drove residential clients to off grounds meeting and appoints. Maintaining a perfect driving record with hours of driving and often under pressure.
  • Assisted clients with there daily medications. Conducted medication count with fellow staff at the start and end of every shift.
Candidate Info
12
years in
workforce
1
year
at this job
Addiction Studies Aod, Sociological Aspects Of Addiction, History Of Addiction

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