Service Representative Resume Samples

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Service Representatives assist customers by providing guidance, instructions and information about products and services. Common duties found on a Service Representative resume sample are opening and maintaining customer accounts, recommending and promoting products, answering customer inquiries, and providing technical support. The strongest example resumes showcase listening skills, very good communication abilities, problem solving skills, multitasking, basic computer competencies, and the ability to solve conflicts. No formal education is compulsory for this job and a high school diploma is usually sufficient.

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1

Customer Service Representative

Achieved highest annual sales in department, totaling $37,500 gross compared to $15,000 averages

  • Provided prompt and friendly service to customers averaging $1,500 in daily sales
  • Achieved the highest expected loyalty goal attracting new customers
  • Maintained pre sale goals to achieve the group goal to be the district winner of the season
Candidate Info
29
years in
workforce
4
years
at this job
BA
English
MBA
Business
2

Customer Service Representative - Call Center (contract)

Responsible for responding to basic questions of patients concerning insurance, billing, services, products and payment options

  • Assisted the patients in filing their insurance claims
  • Provided information about the Health Care services
  • Handled up to 80+ calls daily
  • Performed various tasks as and when assigned
  • Communicated with the Health Care professionals to resolve issues
Candidate Info
2
years in
workforce
9
months
at this job
Communications/humanities Magnet
3

Customer Service Representative - Call Center (contract)

Responsible for responding to basic questions of patients concerning insurance, billing, services, products and payment options

  • Assisted the patients in filing their insurance claims
  • Provided information about the Health Care services and the follow up treatments
  • Handled up to 150+ calls daily
  • Performed various tasks as and when assigned
  • Communicated with the Health Care professionals to resolve issues
  • Prepared the patients for various tests
Candidate Info
1
year in
workforce
5
months
at this job
4

Customer Service Representative

Checked to ensure that appropriate changes were made to resolve customers' problems.

  • Opened accounts and explained and processed investments.
  • Effectively answered customer questions, investigated and corrected errors, following customer and establishment records.
  • Executed wire transfers of funds.
  • Resolved customers' complaints by performing activities such as exchanging funds, correcting misinterpreted information, and adjusting corrected trade dates..
  • Well-organized and efficient.
Candidate Info
8
years in
workforce
8
years
at this job
C
Deacon Program
C
Christian Research And Development
Early Childhood Education
5

Customer Service Representative

Worked with sales team to recruit 215 new accounts

  • Managed 65 customer accounts which includes 100 transactions daily
  • Awarded top customer service representative for helping maintain competitive customer satisfaction scores
  • Audited Currency Transaction Reports for all deposits and withdraws of $10,000 or more
  • Coordinated and supported quarterly compliance meetings for branch of 15 personnel
Candidate Info
7
years in
workforce
4
years
at this job
BS
Business Administration
6

Patient Services Technician / Customer Service Representative

Currently working as Customer Service Representative, handling supply orders, complaints,
scheduling, communicating minor explanation of benefits, insurance costs / requirements to patients, doctors offices, hospitals and other healthcare facilities.

  • Delivered, set up and educated the home use of oxygen therapy, nebulizers, suction units,
  • Responded to emergency deliveries / troubleshooting of equipment on a regular and on-call
  • Maintained one of the highest levels of accuracy filling out FDA, DOT and other regulatory
Candidate Info
27
years in
workforce
4
years
at this job
BFA
Graphic Design / Illustration
7

Customer Service Representative

Took inbound calls to assist our borrowers with all financial needs.

  • Facilitated weekly morale-building techniques to inspire the other customer service representatives.
  • Volunteered for group discussions and survey results to help make a better work environment.
  • Achieved for six consecutive months quality scores of 100%.
Candidate Info
16
years in
workforce
5
years
at this job
C
Hotel / Restaurant Management
8

Customer Service Representative

Full-time / 40 hours per week Work as a Customer Service Representative in the Genetics Department; registered and verified benefits for patients.

  • Registered patients for their clinic appointments, collected co-pays and made future appointments.
  • Verified insurance benefits and documented the necessary information into EPIC.
  • Performed clerical duties as assigned.
Candidate Info
18
years in
workforce
2
years
at this job
BS
Business Administration
9

Premier Customer Service Representative

Work with several teams to accomplish one goal and that customer, client satisfaction.

  • Demonstrated a strong record of accomplishment for working collaboratively on cross-functional and cross-culture teams.
  • Work closely with account executives and solutions analysis to gain clear understanding of expectation of High Revenue Accounts.
  • Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
Candidate Info
14
years in
workforce
14
years
at this job
BBA
Business Administration
MBA
Leadership
10

Customer Service Representative

Accelerated sales by playing a key role in increasing customer retention as well as satisfaction rates

  • Recognized as the Top Customer Service Representative for handing the most customer inquiries and concerns, approximately 120 contacts a day
  • Resolve billing and payment inquiries
  • Cultivate positive and enduring relationships with customers one on one and via telephone support
  • Close sales with new accounts
  • Develop new ideas for company website and social media to improve user friendly ordering and overall efficiency
Candidate Info
5
years in
workforce
5
years
at this job
BA
Mass Communications

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