Service Engineer Resume Samples

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Service Engineers are responsible for carrying out repairs and installations either in service centers or on site. A regular resume sample for Service Engineer highlights duties like installing equipment, diagnosing product defects and malfunctions, collaborating with repair technicians, writing reports, and answering to customer inquiries. Successful resume examples mention the following qualifications: technical skills, troubleshooting abilities, customer service orientation, and the ability to work under minimal supervision. Eligible candidates hold a Bachelor's Degree in a relevant engineering field.

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1

Service Engineer

Participated in PowerShell V-Team which drove scripting standards within PSG winning an award for providing automated patching capabilities to PSG

  • Drove creation of lifecycle process SOP from design to implementation to operations which provided a clear way for upgrades/changes to go from concept to operational
  • Successfully upgraded GFS-SMTP mail relay service from SMTP over IIS 5 to Exchange 2010 and migrated customers to new service
  • Identified gap in RAS consumption reporting and resolved by creating PowerShell script providing daily usage reports with the data also being injected into a SQL 2012 DB for long term reporting
  • Developed PowerShell script that decreased build time of O365D RAS systems by 87%
Candidate Info
21
years in
workforce
2
years
at this job
2

Field Service Engineer

Provided standard programming, custom programming, system installation, system commissioning, of [company name]robotic electrical, software, mechanical products and applications.

  • Consistently achieved 100% budget and time targets in the installation of vision robotic cells for Ford Edge/Ford Flex, and provided mechanical and electrical system support for customer production and maintenance teams.
  • Enhanced customer maintenance capabilities by developing standard operations and troubleshooting procedures for new systems.
  • Improved territory technical support with courtesy visits to customers, and supplied sales leads for maintenance and engineering services.
  • Increased sales by providing custom 2D / 3D vision robotic programs used in system development for feasibility studies.
  • Prepared detailed reports for management regarding robotic / system detects affecting installation, operation, and preventive maintenance.
Candidate Info
6
years in
workforce
4
years
at this job
BS
Manufacturing Engineering
MA
Operations And Project Management
Engineering Studies
3

Field Service Engineer

Provided rapid response to Urgent Priority 1 calls for non-functioning CT explosives detection systems. Repaired and requalified airport bomb detection scanners. Prioritized other service requests to ensure attention to critical needs. Maintained high security confidential and sensitive government background clearance. Coordinated regular preventive maintenance on five high-value systems in compliance with all directives.

  • Dramatically improved organization in tool rooms, supply rooms, and offices to streamline operations and create greater efficiency.
  • Devised and implemented numerous safety procedures for unrecognized risks that prevented serious injury or damage to complex, high-value equipment.
  • Eagerly participated in extensive overtime during critical period, using off-peak hours to address FAA / TSA concerns and helping GE to earn valuable contract extension.
Candidate Info
18
years in
workforce
7
months
at this job
BS
Business Administration
4

Customer Service Engineer

First call quality support to all John Deere American facilities for Eaton hydraulics, with focus on warranty reduction and quality improvements across multiple customer locations and Eaton manufacturing plants.

  • Provided rapid response customer service that resulted in zero quality escapes from customer's manufacturing facility within one business day turnaround.
  • Organized and facilitated seven cross-functional teams and led the efforts of the teams to achieve the first warranty claims reduction of over 300 claims.
  • Established solid relationships at five Deere facilities and six Eaton manufacturing facilities.
  • Utilized Deere's JDSN portal for data mining warranty claims, tracking corrective actions, and monitoring progress of Eaton plants' performance in Deere's "Achieving Excellence" goals.
Candidate Info
27
years in
workforce
1
year
at this job
BS
Mechanical Engineering
5

Field Service Engineer

Provided rapid response to Urgent Priority 1 calls for non-functioning CT explosives detection systems. Repaired and requalified airport bomb detection scanners. Prioritized other service requests to ensure attention to critical needs. Maintained high security confidential and sensitive government background clearance. Coordinated regular preventive maintenance on five high-value systems in compliance with all directives.

  • Dramatically improved organization in tool rooms, supply rooms, and offices to streamline operations and create greater efficiency.
  • Devised and implemented numerous safety procedures for unrecognized risks that prevented serious injury or damage to complex, high-value equipment.
  • Eagerly participated in extensive overtime during critical period, using off-peak hours to address FAA / TSA concerns and helping GE to earn valuable contract extension.
Candidate Info
18
years in
workforce
7
months
at this job
BS
Business Administration
6

Field Service Engineer

Design, installation and maintenance of stored energy systems

  • Responsible for the day-to-day planning, management and control of multiple projects
  • Consistently produced profits ranking myself in the top 20 of 135 men across the country with the same position and earned bonuses/incentive pay each quarter
  • Cross-sold an array of peripherals to national accounts and generated new business in the South Florida territory
  • Experience with Procurement, Inventory Management, Logistics and Scheduling administration
  • Efficiently and effectively managed multiple projects at one time on a revolving basis
  • Successfully introduced cold-calling to management and trained coworkers on techniques to make these convert to new business
Candidate Info
16
years in
workforce
1
year
at this job
BS
Anthropology
MA
Master of Arts
7

Sr. Field Service Engineer

  • Routinely advised and assisted numerous co-workers on preventive maintenance, installation, operation and troubleshooting the personnel X-ray detection system.
  • Maintained $6.5 million of American Science and Engineering backscatter cargo and personnel X-ray systems.
  • Diagnosed the cause of malfunctions and identified failures and determined corrective action to restore X-ray detection systems to required operating specifications and standards.
  • Coordinated air and convoy travel of system equipment and parts to ensure all scheduled and unscheduled maintenance is performed to customer satisfaction.
  • Conducted operator training of 46 service members and directly enhanced the security of remote military outposts in Afghanistan.
Candidate Info
6
years in
workforce
2
years
at this job
8

Service Engineer

Installed Motion Picture Recorders in LA, New York, Stockholm, Rome, England and Australia

  • Provided Level 3 worldwide onsite and phone support for Motion picture laser recorder.
  • Created service documentation, trained clients and field engineers.
  • Developed hardware and software tools to service recorders and scanners
  • Developed and implemented shell scripts in Linux to facilitate remote monitoring.
  • Managed monthly Image Quality Analysis program to keep our customers equipment calibrated and within tight specifications.
Candidate Info
9
years in
workforce
6
years
at this job
Bsee
9

Field Service Engineer/ ECP Tampa

Responsible in providing customer service and support to install based of Scott care and Vasomedical non-invasive EECP systems. Customer support and maintenance.

  • Provided daily reports and scheduled PM's and outstanding repairs.
  • Completed repairs, preventative maintenance, and installations in a timely manner
  • Escalated problems, situations and, provided technical support to new and existing
  • Primary function to complete all service calls, maintenance programs within hospitals, clinics, assigned to my region. Schedule and completed all Pm's and field
  • Resolve major critical issue; resolve major technical issues and correct problems
Candidate Info
19
years in
workforce
2
years
at this job
HS
Instrumentation Engineering
HS
Engineering
Instrumentation Engineering-as
10

Field Service Engineer

Field Service Engineer - Installed, managed and maintained the Lensar Laser System in hospital and surgery centers across the United States.

  • Completed the Lensar Vision System Certified Maintenance Course
  • Achieved high customer satisfaction by facilitating rapid communication with customers and providing problem resolution.
  • Provided surgery stand-by and training on operational aspects of the products to doctors and staff as well as internal sales and clinical employees when necessary.
  • Applied technical knowledge and judgment to technically manage products to meet equipment requirements.
  • Installed, repaired, and upgraded Laser systems
  • Strategically promoted, educated and marketed Lensar Laser services to customers.
  • Maintained a (service data base) accuracy and information.
Candidate Info
8
years in
workforce
6
months
at this job
AAS
Laser Electro-optics Technology

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