Service Coordinator Resume Samples

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Service Coordinators assist community members who need supportive services to sustain themselves. They usually work with seniors with special needs and help families find affordable housing. Their community builder role requires Service Coordinators to highlight in their resumes strong communication and interpersonal skills, integrity, the ability to work on various sites and to interact with all sorts of people, and problem-solving skills. Based on our resume samples, these professionals need to come from a social services educational background.

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1

Service Coordinator

Consistently exceeded monthly sales goals by $7000.

  • Delivered exceptional customer service, going above and beyond normal expectations when answering questions and resolving disputes.
  • Achieved two certifications to increase my knowledge of service procedures.
  • Created service plan of action to increase efficiency of service time by 10%
  • Trained and developed new employees resulting in an increase of store efficiency by 25%
  • Given the responsibility by the general manager to order expendable supplies for the store at my own discretion.
Candidate Info
8
years in
workforce
2
years
at this job
BA
Business Administration
MA
With Concentrations
2

Ongoing Service Coordinator

Helped identify issues of concern for children ages 0 -3 years and recommended interventions to address needs.

  • Built long-term relationships with each child and their family, and served as an on-going resource to them.
  • Coordinated required performance evaluations and assessments with early-childhood experts bi-annually or as required.
  • Co-created and monitored Individualized Family Service Plans to achieve developmental goals.
  • Conducted meetings with School Districts to determine eligibility for transfer to committee for pre-school education.
  • Trained new staff in the principals and procedures of Service Coordination.
Candidate Info
2
years in
workforce
2
years
at this job
C
Certificate
BA
Psychology
MA
Psychology
3

Service Coordinator

Communicated with participants via telephone to answer questions; explained, informed and addressed complaints.

  • Completed a person-centered assessment; listened to problems and conducted an accurate evaluation.
  • Provided participant with choices of service providers and designed a service plan.
  • Ensured that participant got authorized services and that services met participant's identified needs and goals.
  • Maintained and updated filing.
  • Requested and justified units.
  • Recorded daily activity in computer database system.
Candidate Info
14
years in
workforce
5
months
at this job
AA
Early Childhood Education
4

Area Service Coordinator

Managed and supervised staff residential direct care staff for individuals with developmental disabilities.

  • Recruited, hired, trained and managed all direct care staff.
  • Maintained all individual banking and residential homemaker needs
  • Weekly scheduling of all direct care staff.
  • Conducted required State and County Board trainings for all staff.
  • Supervised staff of 20 direct care and office personnel
  • Conducted weekly residential home inspections ensuring quality service was being provided.
  • Generated all weekly, monthly and annual reports as well as unusual incident reports.
Candidate Info
14
years in
workforce
9
months
at this job
BS
Criminal Justice / Human Services
5

Bone Marrow Transplant Service Coordinator

Partnered with doctors and nurses to provide excellent patient care through planning, organizing, evaluation and improvement.

  • Scheduled appointments, maintained patient accounts, and prepared patient treatment calendars.
  • Called and verified insurance information for approval of medical procedures and submitted claims.
  • Demonstrated knowledge to maintain compliance with OSHA standards for health care staff and assist new staff member orientation.
  • Partnered with clinical supervisor to provide excellent care to patients and patients' families.
  • Completed Physician orders and data entry.
  • Changed IV meds and prepared post mortem care.
Candidate Info
5
years in
workforce
3
years
at this job
BS
Business Administration
MA
Health Systems Management
6

Customer Service Coordinator

Diffuse and resolve various customer situations while maintaining the balance between the interests of the company and customer satisfaction

  • Exceeded customer expectations by locating hard to find items, and recommending alternative options for out of stock pieces
  • Demonstrated skillful communication and negotiation skills
  • Excellent track record of phone call stats
  • Led and motivated staff to achieve high levels of productivity and customer service
  • Organized work records and filed reports
Candidate Info
7
years in
workforce
7
years
at this job
BA
Information Technology
7

Customer Service Coordinator

Successfully coordinated on time shipment of $11 million worth of products to clients.

  • Able to meet on time delivery rate of 90% per a month.
  • Able to meet inventory turnover rate of 4.2
  • Analyzed distribution center inventory levels to ensure in-stock targets are met for present and future demands.
  • Monitored and analyzed sales for assigned product lines on a daily basis and place orders thru internal production or third-party vendors.
Candidate Info
7
years in
workforce
1
year
at this job
AS
Technology
BS
Leadership And Supervision
8

Administrative Assistant / Tenant Service Coordinator

Managed technical team consisting of 20 engineers / porters work assignments in various aspects of the building maintenance and tenant services.

  • Billed work orders for two properties, closed out all billable and non-billable service requests on a semi-monthly basis utilizing MP2.
  • Conducted tenant meetings on monthly basis regarding upcoming lease renewals, concerns and productivity.
  • Supervised tenant service budgets; applied general ledger accounts to appropriate financial reports.
Candidate Info
2
years in
workforce
2
years
at this job
AS
Paralegal Studies
BS
Business Management / Legal Studies
9

Medicaid Service Coordinator

Facilitated planning, development, evaluation, monitoring and implementation of Individualized Service Plan for people with developmental disabilities, regarding Medicaid services.

  • Educated individual and families about available Medicaid services and support.
  • Prepared, maintained and updated accurate and thorough records and reports related to person with developmental disabilities and Medicaid services available to that person, in a timely manner.
  • Provided advocacy for rights of individual with developmental disabilities.
  • Ensured fulfillment of health, welfare, and safety needs of individuals with developmental disabilities, in a proper manner.
  • Performed documentation of all periodic visits to service providers and individuals.
Candidate Info
12
years in
workforce
6
years
at this job
BS
Community Health Education
10

Service Coordinator

Answered and rerouted all incoming service calls.

  • Created detailed appointment schedules for all service advisers.
  • Maintained all filing consisting of customer information and service repair orders.
  • Ran customer warranty reports for all appointments.
  • Answered all customer questions over the phone prior to service appointment.
  • Assisted with cashier duties and vehicle pickup.
  • Performed follow-up courtesy customer service phone calls.
Candidate Info
9
years in
workforce
6
years
at this job
BS
Environmental Science

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