Senior Teller Resume Samples

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Senior Tellers supervise teller teams and assign tasks to other employees. Essential duties of a Senior Teller include maintaining cash drawers, investigating discrepancies, training junior tellers, providing access to vaults, maintaining ATM machines, reporting to bank officials, and motivating other tellers. An eligible candidate should highlight in his or her resume assets such as supervisory skills, the ability to operate and troubleshoot ATM machines, good numeracy skills, computer operation, and communication. No formal training is required for this position, but many resume examples make display of a certificate program in banking or management.

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1

Senior Teller

Processed paying and receiving transactions for all product types, including deposits, withdrawals, check cashing, issuance of money orders, and official checks

  • Ensured daily compliance with security regulations at teller work stations and vaults
  • Increased customer interest and awareness of bank products and services through promotions and referrals to sales staff
  • Maintained 100% accuracy of daily inbound and outbound currency shipments of up to $60,000
  • Assisted Head Teller with daily General Ledger reporting
Candidate Info
12
years in
workforce
6
years
at this job
HS
High School Diploma
2

Senior Teller

Utilized auditing skills to identify fraudulent activities to prevent losses

  • Assisted customers with various financial transactions within bank guidelines and procedures
  • Recognized as a top performer in the market for the second semester of 2011
  • Maintained over 150% targeted sales & attained 100% balancing accuracy
  • Promoted to senior position within 6 months for excellent sales and customer relationship skills
Candidate Info
3
years in
workforce
2
years
at this job
BBA
Accounting & Finance
International Business
3

Senior Teller

Accurately and efficiently processed financial transactions in a high-volume banking center in accordance with established best practices and policies.

  • Uncovered customer needs beyond the immediate transaction, and successfully transitioned the customer to the appropriate source to address the need.
  • Informed and educated customers on their basic financial accounts, and beneficial company products and services.
  • Monitored bank vaults to ensure cash balances are correct, and day to day operations are correctly entered into the system.
  • Experienced in overseeing the operation of eight teller stations.
  • Coached and developed new associates, ensured that new hires were following established policies and procedures while on the floor.
Candidate Info
9
years in
workforce
5
years
at this job
4

Senior Teller

Uncover new business opportunities and cross sell existing clients banking products including loans, mortgages and checking accounts.

  • Adept at transitioning leads over to bankers. 200% Q2 '14 towards teller referral goal.
  • Responsible for new business development for new to bank customers. Resulted in 2 business loans through relationship building.
  • Provide excellent customer service; team awarded Platinum for top performance out of 3 states.
Candidate Info
21
years in
workforce
5
years
at this job
MA
Master of Arts
5

Senior Teller

Successful in identifying customer needs and referring them to personal bankers for cross sales opportunities

  • Consistently exceeded referral, balancing and customer service goals
  • Recognized multiple times for exceptional and quality customer service
  • Promoted from regular teller to Senior Teller
Candidate Info
4
years in
workforce
2
years
at this job
HS
High School Diploma
C
Hospitality Management
6

Senior Teller

Demonstrated strong leadership skills to ensure the overall smooth operation of the teller line

  • Directed and scheduled resources as needed to meet the paying and receiving needs of the bank and its customers
  • Coached and guided the teller staff in recognizing and referring products and sales opportunities to the platform
  • Scheduled and perform monthly audits in accordance with Bank policies and procedures
  • Specialized in commercial deposits
  • Managed ATM; replenished and serviced night drop deposits
Candidate Info
5
years in
workforce
8
months
at this job
AS
Management
BA
Management
7

Professional Senior Teller

Process 150-300 daily customers' transactions accurately and efficiently while adhering to regulatory requirements

  • Identify clients' needs and refer financial products to help them manage their financial
  • Manage risk in every business, product, and service transaction leveraging the Risk
  • Execute sales and service plays on daily transactions while exceeding sales goals by 40%
  • Coached and trained new teller hires to process transactions accurately, efficiently, and in accordance with established policies and procedures
Candidate Info
9
years in
workforce
6
years
at this job
BBA
Human Resource Management
8

Senior Teller

Efficiently and accurately processed customer transactions

  • Ensured policies and procedures were adhered to and that operational integrity of the office was maintained
  • Back-up to the teller supervisor in operational tasks and acted as a mentor to the teller team by leading by example
  • Supported the sales process in the branch by identifying customer needs, promoting current offers and referring customers to other colleagues
  • Balanced and proved cash daily to maintain accurate transactions processed
  • Identified payees and verified signatures and endorsements, remained up-to-date on all security procedures
Candidate Info
8
years in
workforce
1
year
at this job
Communication
9

Senior Teller

Conducted teller transactions including cash, checks, loan payments, bonds, opening/closing accounts and issuing debit/ATM cards

  • Balanced a personal cash drawer as well as completing daily branch balancing
  • Forecasted and placed monthly cash orders and shipments
  • Composed monthly reports on cash usage, transaction totals, NSF's, and outages for the accounting department
  • Trained all newly hired tellers for the branch during the last 4 years
  • District trainer for the MARGO platform system
  • Supervised teller staff in the absence of the Teller Manager
  • Provided notary services
  • Reported, collected and logged branch's returned items
  • Initially hired as an entry level teller; promoted due to accuracy, speed and skills
Candidate Info
11
years in
workforce
5
years
at this job
BS
Business Administration
10

Senior Teller

  • Assumed supervisory role in absence of Teller Manager; supervisor over 7 – 9 people
  • Managed daily teller workflow and staff scheduling
  • Performed all teller duties and assisted teller with more complex transactions and issues
  • Continually achieved and exceeded weekly and monthly Teller sales goals
  • Mentored and trained new tellers and co-workers in operations, policies, and procedures
  • Maintained Vault cash supplies, prepared Fed cash shipments, and serviced ATMs
  • Performed Vault and teller drawer audits; reconciled and balanced monthly GL account reports
Candidate Info
20
years in
workforce
2
years
at this job
BS
Geological Science

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