Salesforce Administrator Resume Samples

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Salesforce Administrators configure and manage Sales and Service Cloud applications for companies. Resumes for this position highlight such responsibilities as creating and maintaining reports and dashboards, utilizing various tools to load and cleanse data, configuring custom and standard objects, and providing support for App Exchange integration with accounting. While a formal education may not be required for this position, interested applicants can become certified as Salesforce Administrators, as is evidenced by sample resumes in the field.

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1

Project Manager / Salesforce Administrator

Managed Salesforce clients & users; gathering the necessary account requirements to successfully strategize and plan each project, and implement those plans to their organizational needs.

  • Designed, setup and maintained Salesforce standard objects, custom objects and junction objects, while also structuring user roles, security profiles and workflow rules.
  • Ensured data integrity through the appropriate use of de-duping, loading and exporting tools, for bulk of data using Data Loader, Admin Garage and Lexi Loader.
  • Created and updated users, reports and dashboards to track pipeline/stages for management visibility, while integrating Appex (applications) to Salesforce accounts such as Conga Merge and Outlook.
  • Performed user & administration training sessions for clients to utilize Salesforce and respective programs.
Candidate Info
8
years in
workforce
4
months
at this job
AS
Computer Science
AS
Computer Science
2

Salesforce Administrator/project Management

Created and assisted with maintaining users, profiles and roles for inside sales team

  • Developed reports, dashboards, and processes to continuously monitor data quality and integrity
  • Onsite point of contact for salesforce for the inside sales team
  • Managed the database for the team's regions and performed basic administration, de-duping and cleanup procedures
  • Managed ongoing support request and administrative needs of users
  • Monitored teams adoption rates and responded as needed providing them with training sessions, communication and documentation as needed.
  • Assisted users with report design and management. Work with Time Warner team to integrate online initiatives into the database.
Candidate Info
17
years in
workforce
8
months
at this job
BS
Business Management
3

Salesforce Administrator/project Management

Created and assisted with maintaining users, profiles and roles for inside sales team

  • Developed reports, dashboards, and processes to continuously monitor data quality and integrity
  • Onsite point of contact for salesforce for the inside sales team
  • Managed the database for the team's regions and performed basic administration, de-duping and cleanup procedures
  • Managed ongoing support request and administrative needs of users
  • Monitored teams adoption rates and responded as needed providing them with training sessions, communication and documentation as needed.
  • Assisted users with report design and management. Work with Time Warner team to integrate online initiatives into the database.
Candidate Info
17
years in
workforce
8
months
at this job
BS
Business Management
4

Salesforce Administrator

  • Configuration and administration of Salesforce.com enterprise editions
  • Maintained and customized Salesforce.com scopes such as users, roles, profiles, groups, accounts, contacts, record types, sharing rules, custom objects, pick lists and page layout customization to support vital business functions.
  • Conducted training on all salesforce related systems to sales and marketing teams.
  • Created training materials based on business requirements.
  • Provided support to 150 Salesforce users worldwide and acted as the primary point of contact for end-user support.
  • Developed, launched and managed in-depth dashboards and reports for all team functions on both management and individual levels.
Candidate Info
29
years in
workforce
4
years
at this job
BS
Business Administration
5

Salesforce Administrator

Manage a complex salesforce.com instance, supporting 120 users.

  • Support and provide recommendations to the COO, CTO, VP of Sales, and VP of Services by tailoring Salesforce.com to meet agile business needs.
  • Recommended, designed and implemented a Marketing process in Salesforce to automate communications between Sales and Marketing, associate campaign influence to opportunities for ROI reporting, and to provide real time status on campaign members.
  • Migrated the JobScience Recruiting application to a new Vana HCM application which manages all HR Functionality.
  • Cleansed duplicate data and defined dupe blocking parameters to maintain data integrity.
  • Analyzed current processes and made recommendations for automated notifications to Sales Reps when maintenance renewals are due and when outstanding invoices need attention, standardized sales reps reports, installed and trained users in Cirrus Insight to track Sales appointments for call reports.
  • Implemented and maintain several SFDC packages including Vana HCM, JobScience, PSA and Revenue Recognition by FinancialForce, Vartopia, Xactly, Intacct, Concurforce, Vertical Response, Conga Composer, and DupeBlocker.
Candidate Info
40
years in
workforce
3
years
at this job
BS
Computer Information Systems
6

Salesforce Administrator

  • Configured page layouts, workflows, document templates, record types, & data fields.
  • Implemented & maintained reports and dashboards.
  • Created custom objects, fields, and triggers.
  • Managed multiple sandbox environments.
  • Completed work in timely manner.
  • Successfully participated in group projects.
Candidate Info
5
years in
workforce
3
years
at this job
Business Management
7

Salesforce Administrator Consultant

Identify opportunities to drive stronger marketing and sales performance through enhancements to [company name], integration of new tools, new workflow processes, and creation of reports and dashboards

  • Provide training for new [company name] users and updates for others per new releases/capabilities
  • Develop, document, maintain and enforce data processes and procedures designed to improve and maintain a high level of data quality and integrity
  • Keep up-to-date on technology trends, developments & best practices
  • Research, compare and enable 3rd party offerings using the AppExchange
  • Develop and execute multiple Inbound Marketing strategies which have resulted in 400% growth
  • Understand B2B2C lead management and marketing automation processes using Eloqua
Candidate Info
25
years in
workforce
11
years
at this job
AS
Business Administration
8

Salesforce Administrator

Played a key role in vendor selection

  • Worked closely with the legal team in implementing an end to end solution
  • Streamlined the approval process across Legal & finance team
  • Deployed the complete application in incremental change sets
  • Documented & conducted multiple training sessions across various team
  • Responsible for Salesforce.com inquires regarding issue resolution from all parts of the Sales and Product Marketing organization.
  • Managed apttus application, releases, and future upgrades
Candidate Info
7
years in
workforce
9
months
at this job
BS
Electronics And Communication Engineering
9

Salesforce Administrator & Developer

Successfully integrated SalesForce with multiple out source programs to increase sales tracking, survey accuracy, IDP reach, and more.

  • Mastered implementations of multiple uses of Apex, SOQL queries, SOSL, custom object design & management, and the creation of Visual Force Pages.
  • Developed and researched ways to improve productivity within and outside the SalesForce platform, with multiple companies worldwide
  • Worked with a variety of clients from local, to Dubai India.
  • Customized SalesForce layout & functions to best suit employer's needs.
  • Tracked and performed daily routine necessary applications such as merging duplicates, task assignments, maintaining and upgrading security permissions, & more.
  • Worked in a constantly ever changing environment in which clients wishes could change anytime
  • Held training sessions on SalesForce applications and use
  • Overall optimized workflow, and increased both comprehensibility and potential of clients to utilize SalesForce to the fullest extent.
Candidate Info
6
years in
workforce
4
years
at this job
BA
Computer Science
10

Salesforce Administrator

Redesign through customization and applications within salesforce.com, including the implementation of Solutions and Leads

  • Training of salesforce.com globally for the Sales and Marketing Teams
  • Design of a standardized a Sales Process to be used by all team members in each service line and division based on Sales and Marketing preference and requirements
  • Create reports and dashboards for each geography within service lines based on necessary analytics
  • Auditing for data quality and training for users to increase quality usage leading to 100% of all required data included in Accounts created since November 2009
  • Implement new marketing tools such as Genius.com and Discoverorg for increased lead quality and marketing
  • Research new applications and the benefits for each of the teams along with ease of use regarding Marketing, Mass Email, Reporting, and Sales
  • Administrator for over 125 users
Candidate Info
4
years in
workforce
1
year
at this job
BA
Hebrew Studies

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