Room Service Server resume samples

Room Service Servers work in hotels and deliver orders to customers. Duties these employees perform include maintaining supplies, taking orders, completing tasks assigned by the manager, being polite to guests, collecting dirty dishes, and restocking minibars. Our selection of resume samples suggests that successful candidates demonstrate customer service orientation, proactivity, telephone etiquette, time management, and attention to details. Employers select resumes mentioning a high school diploma and hospitality training. Experience in the F&B industry may represent an advantage.


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1

Room Service Server

Prepared and delivered meal trays and tables to hotel guests in a timely manner

  • Provided exceptional costumer services to hotel guests and restaurant guests
  • Assisted with running food and refilling beverages in the restaurant dining room, banquets and private parties
  • Demonstrated the ability to interact with customers from diverse cultures and backgrounds
  • Demonstrated organization and ability to handle stressful situations
  • Recognized as being "passionate" about my job
CANDIDATE INFO
4
years in
workforce
7
months
at this job
Nursing
Nursing
2

Room Service Server

Served guests in a fast and flawless manner maintaining service requests in under 30 minutes to ensure customer satisfaction levels were exceeded or maintained

  • Anticipated guest needs by having hot food prepared ahead of time based off of previous customer needs
  • Identified and addressed problems between union members and management to prevent them from reaching an escalated status as a union representative
  • Received numerous certificates for perfect attendance
  • Considered key employee for identifying consistent operational problems or customer service related questions with management
  • Covered multiple shifts, lowering labor costs
CANDIDATE INFO
23
years in
workforce
12
years
at this job
BBA
Human Resources
3

Room Service Server Promoted to Room Service Manager/restaurant Manager

Conducted day-to-day restaurant/bar operations and assisted Human Resources department with interviewing candidates,
hiring and terminating employees.

  • Communicated to the head chef with any issues regarding food quality and service levels.
  • Actively participated in the preparation of the monthly report of operations, profit and loss reports and budgeting.
  • Inspected workers to ensure compliance with safety and health department standards.
  • Provided exceptional customer service while handling guest issues and complaints.
CANDIDATE INFO
5
years in
workforce
4
years
at this job
HS
National
AS
Hospitality Management
4

Room Service Server

  • Delivers guest food orders in a timely manner.
  • Checks completed orders for accuracy and quality.
  • Greets guests, describes selected items to the guest using interesting and vivid descriptions, communicates options for removal of trays, responds to request for tray removal according to established time standards, and accurately closes guest checks.
CANDIDATE INFO
19
years in
workforce
3
years
at this job
5

Room Service Server

  • Manage deliveries to guests at an upscale, four diamond hotel.
  • Continue to develop outstanding customer service skills in order to assure the quality of room service deliveries.
  • Refining ability to carry out detailed oriented tasks such as keeping inventory and billing.
  • Promoted in June 2010 from Mini Bar Attendant to Room Service Server.
  • Nominated by my superiors and chosen by the General Manager and Hotel Manager as the "Rockstar of the Month" in May 2011.
CANDIDATE INFO
12
years in
workforce
7
years
at this job
BA
Economics
6

Room Service Server

Provided highest quality product the guests in a timely and polite manner

  • Retrieved all guests' trays and carts upon the guests' demand
  • Responsible for being memorable in all menu items, pricing and other services provided by the employer in relation to Room Service
  • Exercised appropriate telephone manners with guests
  • Delivered outgoing orders as per guest's requests
CANDIDATE INFO
9
years in
workforce
1
year
at this job
7

Room Service Server/ Busser

Followed steps of service role while accomplishing additional tasks deemed necessary by management.

  • Delivered dining orders to guest rooms with tray properly set-up to standards
  • Memorized current menu items and prices in detail.
  • Cleaned spills, broken glass and debris promptly after incidents.
  • Ensured that room service carts and trays were properly stacked and transported. Picked up trays en route back to station and during slow periods.
  • Thoroughly completed all station set-up and breakdown responsibilities while working multiple roles during a scheduled shift.
  • Worked independently without direct supervision in a fast paced environment.
  • Maintained high attendance standards, showed up with a positive attitude, dressed well and ready to work.
CANDIDATE INFO
14
years in
workforce
8
years
at this job
Hospitality
8

Pm/overnight Room Service Server/cashier

Accurately receive and record guest orders in a timely fashion

  • Delivery of guest orders with accuracy and speed
  • Maintain a clean and organized workspace with fully stocked supplies: shined silverware, precisely folded napkins, shined water glasses, etc.
  • Provide guests with local knowledge of area events and happenings to ensure an exceptional experience
  • Also performed several Bartender shifts and Restaurant Server task
  • Provided friendly, professional and genuine guest service
CANDIDATE INFO
6
years in
workforce
4
years
at this job
9

Room Service Server

Provide highest quality service to guests in a timely and polite manner.

  • Retrieved all guest trays upon the guests' demand
  • Responsible for being memorable in all menu item, pricing and other services
  • Exercised appropriate telephone manners with guests
  • Delivered outgoing orders as per guests' request
  • Cleaned and sanitized guestrooms at the end of the meal and return dining items to the kitchen
  • Kept lobbies clean of trays or cups
  • Acted promptly in response to all service request
CANDIDATE INFO
3
years in
workforce
1
month
at this job
10

Room Service Server

Supervise and train staff to ensure 100% compliance

  • Act as manager on duty in absence of the manager.
  • Complete opening and closing duties/checklist in a timely fashion.
  • Express great communication skills and promote sales
  • Work in a rapid pace while maintaining attention to detail
  • Investigate and resolve food quality and service issues
  • Visually monitor and take corrective action to ensure food quality and service standards are met
CANDIDATE INFO
5
years in
workforce
1
year
at this job

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