Retail Sales Consultant Resume Samples

HIGH QUALITY

The best examples from thousands of real-world resumes

EXPERT APPROVED

Handpicked by resume experts based on rigorous standards

DIVERSE EXAMPLES

Tailored for various backgrounds and experience levels

Retail Sales Consultants are responsible for improving customer satisfaction and helping clients purchase the products that suit their needs and preferences. A typical sample resume for Retail Sales Consultants lists duties such as welcoming customers, approaching potential buyers, offering advice, recommending products, explaining user instructions, collecting payments, and handling customer complaints. Essential skills include sales orientation, customer service abilities, teamwork, and communication. A high school or general education diploma is common experience in Retail Sales Consultants resumes.

Looking for cover letter ideas? See our sample Retail Sales Consultant Cover Letter.

Want 2-3x more interviews (guaranteed)? Get a Professional Resume Rewrite from ZipJob

11

Retail Sales Consultant

Completed all administrative aspects of customer sales, contracts, warranties and troubleshooting.

  • Tracked customer ordering and purchasing while coordinating product inventory.
  • Generated detailed reports of critical market feedback to Store Manager regarding local competition and product/service needs.
  • Efficiently assisted customers with a pleasant demeanor and professionalism.
  • Trained in reading and retaining vast amounts of industry-specific knowledge to ensure the most successful sales (i.e. Company competitive offers, products, accessories, pricing plans, promotions, and service features).
  • Trained in multi-tasking and in proper telephone and email etiquette when dealing with customer.
Candidate Info
10
years in
workforce
6
years
at this job
Health Sciences
12

Retail Sales Consultant

Consulted customers with their cell/home phone, television, and internet services to meet sales goals.

  • Basic troubleshooting of various cell phone manufactures.
  • Performed sales transactions phones and assisted customers with bill
  • Organized opening cash drawers and end of day deposit.
Candidate Info
8
years in
workforce
2
years
at this job
HS
High School Diploma
Art Institute Orange County
13

Retail Sales Consultant (business Specialist)

Described wireless products and explained use and operation to customers.

  • Recommended products based on customer needs.
  • Computed sales prices, total purchases and received and processed cash or credit payment.
  • Maintained knowledge of current sales promotion and exchange policies.
  • Achieved and surpassed set sales quotas, maintaining individual metrics at or above market average.
Candidate Info
11
years in
workforce
7
years
at this job
BS
Nursing
14

Retail Sales Consultant

Assist customers with the purchase of products and services, features, accessories, and bill payments

  • Perform monthly audits and reconcile discrepancies. Responsible for ordering, shipping, receiving, organizing, and merchandising inventory
  • Conduct in-store training of new products and services to sales staff
  • Support training and store integration of new associates with direct feedback to store management
  • Ranked top 10% of sales within market area consistently over 4 years
  • 5-time National Summit Quarterly Award winner for overall performance in sales and customer service
Candidate Info
15
years in
workforce
5
years
at this job
AS
Associate of Science
BA
Bachelor of Arts
15

Retail Sales Consultant

Maintained exceptional customer service while offering products and services to fit customers needs

  • Contributed to a team environment by having team meetings and coaching on how to reach sales goals
  • Responded to customer requests and questions regarding opening, closing, and transferring account information while eliminating the chances of fraud
  • Heavy usage and knowledge of computer systems, internet services and services provided by ATT
Candidate Info
6
years in
workforce
8
months
at this job
AA
Math And Science
AA
Humanities
AA
Social And Behavioral Studies
16

Retail Sales Consultant

Further developed my ability to identify customer needs and deliver solutions. As an example, we had a
stock of winter touch screen gloves that were going to be sent back to our warehouse due to poor sales.
I experimented with new product display techniques throughout the store and all of the inventory was
sold within a week.

  • to develop my talent for teamwork, leveraging cooperation skills to help team members close
  • Strong active listening skills enabled me to explain technical issues in a way customers could better
  • Strong customer mediation skills improved customers' experiences when resolving technical and billing
  • Trained and coached new sales associates.
  • Provided technical support and troubleshooting on mobile phones (iOS and Android), and desktop
Candidate Info
10
years in
workforce
1
year
at this job
Nursing Program
17

Retail Sales Consultant

Ranked in the top ten percentile of the district after two months by utilizing my sales and marketing oriented skills.

  • Lead the store with most positive customer reviews by creating personal relationships with both consumer and business accounts by relating to them at a personal level.
  • Create sales strategies in order to expand on existing accounts while developing new strategic ties to local businesses in order to increase the store ranking.
  • Establish bundled services such as home security and Internet products based on the needs and wants of the consumer.
  • Create cost effective solutions for the clients while excelling beyond the company quota.
  • Created and managed customer cloned images in Android, iOS, BlackBerry, and Windows devices.
Candidate Info
5
years in
workforce
1
year
at this job
AS
Science
18

Retail Sales Consultant

Mentored new sales associates to contribute to the store's positive culture.

  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales.
  • As a team leader, shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Consistently lead the store by meeting and exceeding sales goals monthly.
  • Successfully handled customer's wireless needs through solution selling, inside sales, and soliciting new customers by providing the best value in wireless.
  • Top sales performer in the district that includes 60 other consultants.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Used time efficiently when not serving customers, including following up with over 50 customers each week to verify that they were satisfied with purchases.
Candidate Info
6
years in
workforce
2
years
at this job
BS
Biology
MBA
Health Care Administration
19

Retail Sales Consultant

Handle administrative aspect of sales including: completing customer contracts, running credit checks, preparing customer files, addressing local market promotions, pulling product from inventory, taking customer payments and filing finished orders.

  • Drive revenue by communicating the benefits of products, services, features, rate plans and special offers to new and existing customers as appropriate
  • Focus on retaining customers by providing updated product and promotion information
  • Advance knowledge of Apple and Windows products and OS
  • Extensive knowledge of Microsoft Office (Excel, Word, Power Point, etc.)
Candidate Info
2
years in
workforce
2
years
at this job
AA
Philosophy
Merchandise Marketing
20

Retail Sales Consultant

Recommended merchandise to customers based on their needs and preferences.

  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Contributed to team success by exceeding team sales goals by over 100% for three years.
  • Built relationships with customers to increase likelihood of repeat business.
  • Provided base level IT support to non-technical personnel within the business.
  • Resolved customer issues in a clear, courteous and straightforward manner.
  • Subject matter expert on Android and other OEM's
  • Remained up-to-date on the latest technologies and solutions applicable to company products
Candidate Info
8
years in
workforce
3
years
at this job
HS
High School Diploma

Free Professional Resume Critique

We have partnered with TopResume to bring you a FREE resume critique service. Upload your resume and within 48 hours TopResume will email you a detailed analysis of what hiring managers and automated systems think of your resume – and how to improve it.

Browse
Upload Resume File