Regional Director Resume Samples

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Regional Directors are responsible for managing company operations in a large physical area. Essential job duties seen on a Regional Director example resume are establishing operational practices and procedures, implementing sales and marketing campaigns, making sure sales targets are attained, recruiting store managers, inspecting stores, and reporting to senior management. Our collection of resume samples for Regional Director mentions job requirements like leadership, business acumen, problem solving, networking, strong communication abilities, budgeting, and teamwork. Most Regional Directors hold at least a Bachelor’s Degree and are trained in business administration.

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1

Regional Director

Increased homes from 3 to 15 in one year.

  • Increased children in the program from 4 to 23 in one year.
  • Initiated and wrote a contract netting the company $4 million dollars.
  • Increased the yearly budget for the state and implemented cost cutting policies without resulting in layoffs.
  • Managed 19 cases simultaneously while also managing my office and attended all meetings.
Candidate Info
8
years in
workforce
3
years
at this job
BA
Psychology
MA
Business Administration
2

Regional Director / General Manager

Direct the sales of commercial janitorial cleaning franchises while managing the operational support of the franchise owner conduct of work and their business development skills. Developed staff of the regional support center to meet and exceed budgetary goals and objectives. Responsible for the conduct, development and achievements for sales, administration, customer service and operation support personnel.

  • Educated sales force to view problems, issues and needs from a customer's perspective; incorporating creative problem solving techniques to identify appropriate solutions. Developed a sales team that can produce top line sales of commercial cleaning services.
  • Effective in directing the sales force as well as operations staff to achieve an increase of annual billing from $1M to $5M.
  • Achieved the second highest net gain in revenues for 2011 under difficult economic and highly competitive market conditions.
  • Constantly working independently against a variety of objectives using time management skills to meet and exceed internal / external customer expectations, exceeding P&L budget for EBITDA for the past 10 years.
  • Develop and direct a scheduled and enhancement training program for support personnel and franchise owners.
  • Effective directing and coordinating activities to obtain optimum efficiency and economy of operations while maximizing service response.
  • One of 3 recognized Circle of Excellence Leaders out of 30 regional offices.
Candidate Info
28
years in
workforce
15
years
at this job
BA
Undergraduate Studies
3

Executive Assistant of The Regional Director

  • Promoted to Executive Assistant of the Regional Director in May 2015 for my leadership and organizational skills.
  • Awarded Top Recruiter 3 times for having the highest recruiting stats.
  • Supervised and mentored 8 Recruiters, which led to successfully recruiting over 75 new
  • Introduced strategic recruiting processes, which resulted in hiring 10 more employees per
  • Represented for the Regional Director in person or over the phone by answering 50+
  • Corrected and verified over 300+ members' info before their policies terminated saving the company $50,000.
Candidate Info
11
years in
workforce
2
years
at this job
BA
Film And Video
4

Regional Director of Tennessee

Responsible for all aspects of Tennessee homecare operations including Medicaid skilled nursing, personal care and homemaker services

  • Responsible for a $25 million budget
  • Oversee service delivery for managed care plans and other payers
  • Work closely with directors to ensure implementation of monthly business development plan and monitor weekly progress
  • Secured new payer contracts and negotiated increase rates in some existing contacts
  • Implemented leadership restructure plan
  • Led outstanding AR project that has resulted in over $2 million collections within first year
Candidate Info
17
years in
workforce
1
year
at this job
BS
Health Care Administration
5

Regional Director

Directed new automotive insurance program in the mountain west area of the US. Grew region from 3 states (Utah, Idaho & Nevada) to 7 states (Washington, Oregon, Montana & Wyoming). Encouraged and assisted new and existing accounts to establish effective loss prevention programs to ensure underwriting profit for the program. Placed ancillary business with appropriate insurance carriers, including excess & surplus lines.

  • Established field underwriting and sales efforts
  • Increased annual territory premium from $200,000 to over $1 million
  • 2 continuous years of territory underwriting profitability
Candidate Info
25
years in
workforce
3
years
at this job
BA
Economics
6

Regional Director, Information Technology (north America)

Directed IT Services and Operations for 25+ geographically dispersed contact centers in North America within a $1.2 billion company. Responsible for regional strategic planning, financial management, service level management, technical support, process optimization, data center management, IT compliance and disaster recovery planning. Directed IT staff implementing cost effective, technology solutions and support to Fortune 1000 companies, primarily in communications, financial services, technology, healthcare and consumer products.

  • Partnered with Corporate and Divisional multi-disciplinary teams to successfully start-up 10 new contact centers, implementing IT solutions and providing support for new account start-ups, ensuring lessons learned and best practices were integrated into process improvement efforts.
  • Created a solid foundation for growth after the acquisition of contact center specialist ICT Group, integrating IT services and operations for 15+ centers by driving organizational change, implementing standards, processes and best practices including, technical support, IT compliance and performance management.
  • Spearheaded remote IT help desk support post-acquisition model for SYKES Home by establishing an offshore-centralized help desk and developing processes to remotely provide support, trouble ticket initiation/tracking and escalations for the Work at Home customer service agents.
  • Initiated pilot augmenting to leverage the offshore-centralized help desk to provide support, trouble ticket initiation/tracking and escalations for the brick and mortar contact centers to reduce local IT support staffing by 50%.
  • Led regional technology projects from concept through implementation with full accountability for timelines, milestones, risk assessment, and budget.
Candidate Info
25
years in
workforce
7
years
at this job
BS
Computer Science
Leadership Development Program
Management Information Systems
7

Regional Director of Operations

Direct daily site operations, including development and execution of clinical process improvement, client communication, payroll, and schedules; supervise two program managers. Identify and resolve issues through collaboration with Chief Hospitalist and nurse leaders. Review financial performance reports and create plans to correct negative variances. Manage budgets and P&L performance for programs. Develop and present quarterly performance reviews for hospital executive leadership.

  • Drove operational excellence for key client programs by collaborating with clinical operations on operating efficiencies and savings.
  • Acquired $500K customer savings and margin retention by negotiating key client contract renewal.
  • Achieved margin goals by driving performance of key metrics.
Candidate Info
10
years in
workforce
1
year
at this job
BS
Business Administration
8

Regional Director

Provided visionary direction in advocacy initiatives and mission programs and annual fund campaign activities

  • Increased revenue from $22M in FY 14 to $26M including two $1M gifts in FY 16.
  • Developed and actively managed multi-million-dollar operating budget resulting in improved gross margin from 58.3% in FY 14 to 62.5% in FY 16
  • Served on [company name] Nationwide Strategic Plan team designed to rapidly increase revenue and improve efficiencies which focused on developing strategies, including execution and training plans for account management, stewardship and mid-level donors and board development
Candidate Info
17
years in
workforce
2
years
at this job
BA
Business Administration
9

Regional Director

  • Leads APP teams across 5 states, managing 80-100 providers. Oversees staffing, recruitment, retention, throughput, training, and onboarding
  • Developed comprehensive three-tier training program for APPs – adopted company wide
  • Program improved patient turn-around times, decreased ‘left without being seen’ percentages, improved documentation and billing, and improved patient satisfaction scores across division
  • Launched multiple emergency observation units in coordination with site medical directors; actively involved in life cycle management to include planning, evaluation, and feedback with demonstrated improvement of patient throughput, satisfaction, and increased profit margin
  • Active participant in company’s High Performance Team, Women’s Executive Committee, Throughput Committee, Peer Review Committee
  • Patient Experience Coach; internal consultant with [company name] physicians and APPs
Candidate Info
9
years in
workforce
1
year
at this job
MA
Department Of Physician Assistant Education
MBA
Healthcare Leadership
Business Administration
10

Regional Director of Operations/dallas

13 Hospitals Managed, 18.5 Million Managed Volume, Direct Reports: 13 Food Service Directors.

  • Coached and supported 200 plus staff.
  • 5.2 Million Managed Volume, 500 Patient & 3 Retail Locations, Direct Reports: 4 Assistant Directors.
  • Prepared and Delivered 5,000 meals per day, served a fourth of the Counties in Alabama.
  • Directed 3 Retail Locations to include 1 Food Court, Direct Reports: 2 Assistant Managers.
  • Managed a Free Standing Morrison Location, Training Center for New Managers.
  • Managed Mall Unit Morrison Location, Support to General Manager.
Candidate Info
33
years in
workforce
15
years
at this job
AS
Dale Carnegie Training
BA
Business Administration

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