Recovery Specialist Resume Samples

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Recovery Specialists help patients who are dealing with mental illness. Essential work duties seen on a Recovery Specialist resume sample are teaching patients how to cope with their illness, educating patient families, ensuring long-term support for patients, and developing individualized treatment plans. Successful resumes for Recovery Specialist focus on skills such as mental health expertise, empathy, excellent communication and interpersonal skills, and an interest in helping others. Most Recovery Specialists hold a Bachelor’s Degree in social work or behavioral science.

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1

Recovery Specialist and Security Manager, Gavin Foundation, Quincy MA

Recovery Specialist and Security Manager, [company name], Quincy MA

  • Maintained highly protected drug, alcohol and detox facility, implementing security measures to keep staff and >80 patients safe at all times
  • Trained new staff on security procedures, and created a smooth intake system that included thorough and ethical search of all new patients and their belongings
  • Monitored and secured entire facility and completed appropriate documents recording observations and activity
  • Respond to crisis and emergency situations quickly and efficiently, sometimes in coordination with police and other security officials
  • Highly skilled in working under high stress situations, with exceptional ability to defuse potentially problematic and dangerous situations before they happen
  • Coordinate activities, group seminars, transportation and other day-to-day happenings for patients
Candidate Info
5
years in
workforce
10
months
at this job
2

Medicare Secondary Payer Recovery Specialist

Charged with guiding case workload with minimal supervision, effectively interpreting federal law and Centers for Medicare and Medicaid Services (CMS) instructions in making sound decisions. Determine potential secondary payer interest by compiling data from Medicare records, beneficiaries, providers, attorneys, and employers and other 3rd party administrators. Determine liability for workers' compensation, automobile no-fault, and group health plans by researching and analyzing available data and interpreting Medicare secondary payer regulations. Interface with 3rd parties to determine transaction accuracy.

  • Optimized cost savings by identifying mistaken Medicare primary payments, initiating recovery and issuing conditional payment letters.
  • Generated pre-payment savings by updating Common Working File (CWF) via Electronic Correspondence Referral System (ECRS) in response to changes in beneficiary Medicare Secondary Payer (MSP) status and coordination of benefits (COB).
  • Maintained productive, timely, and high quality case workload operations, accessing up to 10 separate programs simultaneously to analyze, interpret, and process information. Earned highest employee review ratings for four consecutive years.
  • Played important role in company's ability to retain critical government work by transitioning from subcontractor to contractor status.
Candidate Info
10
years in
workforce
8
years
at this job
AS
Medical Billing & Coding Office Specialist
3

Disaster Recovery Specialist, Business Continuity Resiliency Services

Deployed and supported communications networks for government and major corporations conducting and managing IT Business Recovery exercises and live disaster events at data centers and customer locations nationwide. Provided 24x7x365 Network, Infrastructure and Operating system support for Client, IBM Internal and Data Center Switched networks. Interfaced with end users, Project Managers, customers, vendors, carriers, Account Representatives, partners, developers and Senior Management.

  • Ensured continuous operation and high customer satisfaction and supported proof of concept solutions by administering systems and executing total network, including building, testing and supporting enterprise private networks based on Visio diagrams.
  • Transitioned from server to internet-based system as project manager for mobile call routing solution, eliminating need to meet with customers to review call routing and resulting in clients only needing to call one number for support.
  • Trained new employees in mobile test setup and management, ensuring accuracy and consistency as marketing representatives showcased live test to external IBM prospect.
  • Saved ~$100K by eliminating unnecessary telephone lines.
  • Provided hardware infrastructure support for major customer's data center build-out and built Multi Router Traffic Grapher (MRTG) web server, allowing customers to remotely access and view switch port level bandwidth usage.
  • Implemented F5 Firepass remote VPN utilizing RSA Secure-ID technology, delivering new service offering to customer, by researching and demonstrating to architects.
  • Managed BCRS Sprint wireless telephone system upgrade project, driving smooth transition.
  • Provided quarterly evidence for all network devices located at every data center, upholding corporate security compliance standards, by conducting security tests via Linux-based Tenable Nessus Vulnerability Scanner.
Candidate Info
16
years in
workforce
16
years
at this job
BS
Business Management
4

Senior Recovery Specialist

  • Answered incoming customer calls, assisted them with any questions, concerns or payments they wanted to make on their account.
  • Used skip tracing methods to locate customers with no updated phone numbers or addresses.
  • Once customers were contacted worked with them to either agree on a settlement or assist in bringing
  • Worked closely with 3rd party collection agencies for collection purposes on behalf of Belmont Finance
  • Offered refinance options for customers, sent out paperwork, created applications and also implemented contract addendums once received back in office
Candidate Info
10
years in
workforce
5
years
at this job
5

Assistant Manager/recovery Specialist

  • Assisted in hiring and training of new staff
  • Managed multiple lower level employees to ensure efficient and effective treatment of the store and clients
  • Maintained strict standard of cleanliness for store and equipment
  • Marketed package sales and adjusted treatment options for a diverse range of client needs
  • Organized staff and equipment for mobile recovery events
Candidate Info
2
years in
workforce
10
months
at this job
BA
Anthropology
Sports Management
6

Recovery Specialist

  • Improved aspects of our client's daily lives by assisting with essential living skills, as well as educating them about their illnesses and proper medication usage, and provided them with necessary transportation to scheduled appointments.
  • Kept the group home stocked by shopping for essential household supplies.
  • Completed medical billing for services rendered to clients.
Candidate Info
8
years in
workforce
4
years
at this job
7

Capital Recovery Specialist

  • Identified and clarified functionality issues with Square Capital’s past due debiting program.
  • Assisted in implementation of a short-term solution, as well as with finding a long-term resolution for the debiting process.
  • Contributed to creating a structure for the collections process.
  • Communicated with merchants in the Capital collection efforts.
Candidate Info
4
years in
workforce
6
months
at this job
HS
High School Diploma
8

Recovery Specialist

  • Provided services to clients based on Recovery Model principles
  • Administered skill assessments and progress reports
  • Supported clients in personal goal setting
  • Monitored client medication
  • Performed protocol for incident reporting
Candidate Info
11
years in
workforce
4
months
at this job
BA
Psychology
9

Disaster Recovery Specialist

  • Implemented a redesigned review process for business continuity / Disaster Recovery plans.
  • Partnered with IT Management to align business requirements to technology recovery strategies.
  • Audit disaster recovery policies, plans, and procedures by performing a gap analysis of business critical applications, vendors, and internal/external interdependencies.
  • Coordinated and managed BIA updates for Critical Departments for rollout of Sustainable Planner BC / DR Planning tool.
Candidate Info
21
years in
workforce
11
months
at this job
AAS
Computer Networking & Systems Administration
BS
Technical Management
10

Recovery Specialist

  • Contact customers regarding delinquent credit card accounts using auto-dialer.
  • Designed spreadsheet based tool to calculate future payments to reduce time spent on follow up calls.
  • Have achieved goal every month since completing training.
  • Maintain a 90% or better on all QA scoresheets.
Candidate Info
AS
Accounting
AS
Management

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