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Additional Business Operations Resume Samples
Project Manager Consultant Resume Samples
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0-5 years of experience
Recommended by software developer to take over Odyssey ERP System implementation, a project that had languished for two years. Quickly evaluated project scope and business requirements, performed risk assessment analysis and developed new project plan and implementation strategy. Agile methodology utilized with PMBOK procedures.
- Performed risk analysis and rapidly determined causes for implementation issues and developed corrective actions.
- Developed new master data model that integrated manufacturing and accounting information.
- Led development of routings and control for Manufacturing, as well as new Chart of Accounts.
- Supervised implementation of Quoting System (including AR/AP functionality training for four-member staff).
- Developed costing and system requirements for real-time data collection.
- Implemented Costing System in six weeks, yielding a 50% improvement in costing model accuracy.
- Managed cross-functional teams including finance, manufacturing, IT, and sales.
0-5 years of experience
The inSite Rewrite project was a 12 month intranet content audit and review project. My primary responsibility was completing a content audit of all intranet content and determining the content acceptable for migration to the new content repository, identifying content owner, content type, and target audience.
- Led the inSite content review and revision initiative, performed a content audit and completed a detailed inventory of Great Clips intranet content.
- Facilitated content review sessions with multiple content owners, documented content analysis findings, facilitated meetings with the web
- Responsible for the usability design, SEO-enhancement, development and maintainability of content.
- Contributed to user interface, design and development efforts to ensure requirements were met for internal and external audiences.
- Ensured all content migrated to the new Sitecore platform met style guidelines, accessibility and publishing requirements.
0-5 years of experience
Hired as a Senior Project Manager to manage all issues for the merger of [company name] and Medco.
- Successfully built highly flexible, diligent, collaborative problem solving teams from every department within the [company name] enterprise.
- Successfully collaborated with developers, DBA's and technical team to perform root cause analysis of all issues.
- Successfully resolved the back log of over 10k issues related to both software and hardware problems related to the merger.
- Provided weekly detailed reports to Senior Management on the status of the top 50 "hottest" issues.
- Successfully resolved an average of 100 issues per day (working 6 days a week) to ensure the migration of all the [company name] data was moved to the Medco Data Center on time, in this extremely fluid, high energy environment.
0-5 years of experience
Responsible for strategic planning and overseeing of energy management projects to identify and implement ECO's (Energy Conservation Opportunities) for [company name]'s customer base
- Estimated and created budgets for energy efficient projects, including the performing of life cycle cost analysis and calculating payback periods
- Consulted customers and clients on controlling their energy spend by reducing utility costs and optimizing the consumption of energy.
- Worked hand-in-hand training customers to develop, implement, and sustain energy management programs using [company name] energy solutions.
- Managed the implementation, design and install of third party contractors performing energy efficient retrofits
- Performed value engineering to reduce related costs and increase efficiencies
0-5 years of experience
- Integrated account information for 23 critical business systems including 5000 Active Directory and Unix accounts into IBM Security Identity Manager.
- Rolled out data purge intervals for 15 customer knowledge bases.
- Guided development and infrastructure work through SDLC and Release Management process including approvals, QA, PVT, etc.
- Scheduled releases and created change orders, managed up to 23 feature releases at one time.
0-5 years of experience
Managed program affecting 25 systems and a vended application upgrade project to improve internal operations of the project management and cash management groups.
- Managed a new project to make changes to an in house proprietary financial software system from initiation to completion that affected 25 other systems. Coordinated the effort with all impacted project managers as well as business and IT management.
- Coordinated effort of all impacted Business partners and Developers to ensure project was completed on time and to requirements. Communicated ongoing status with Senior VP sponsors of program. Held weekly meetings and daily scrums to keep program on track. Managed RAD / JAD sessions for projects.
- Provided project management expertise to 3 project teams. Responsible for development activities related to projects, cost tracking, maintenance and support. Managed all SDLC stages including Planning, Analysis, Design, Development, Testing, Implementation, Installation, Deployment, Maintenance, and Completion. All phases within the stages were covered from creating the Charter documentation through turning over the completed product to operations.
0-5 years of experience
- Performed and provided project services for PeopleSoft Financials upgrades and implementations for clients in health care and insurance industries.
- Championed migration of PeopleSoft General Ledger, Payables, Receivables, Assets, Expense, Budget & Planning, Enterprise Performance Management applications to PeopleSoft 8.9.
- Completed successful migration of JD Edward General Ledger, Payables, and Billing, Receivables, and Assets applications to PeopleSoft 8.8.
0-5 years of experience
- Responsible for developing and successfully managing project plan, business resources, and testers for the GM mandated disaster recovery testing of GMAC-RFC's vital and critical applications.
- Led Technology Services Group to build a test lab for the disaster recovery testing and coordinated all aspects of the GM mandated disaster recovery testing.
- Managed work plans and coordinated resources for infrastructure implementation of the Business Resilience program.
- Provided support and input for the design and implementation of the Application Recovery Plan and Infrastructure Recovery Plan templates.
- Delivered support for the integration of processes and methodologies into Service Management, Service Delivery and Global Operations within the organization.
0-5 years of experience
Serve as Program Manager overseeing the implementation and data conversion/integration of SAP Business Objects on Hana, Customer Portal Integration and ECC Data Conversion and integration for MM, PP, SD, FICO, WM, B2B, B2C for a $127 million acquisition
- Conducted, managed and created blueprint and requirement documents
- Recommended tool and process for data conversion and configuration changes
- Responsible for team of twelve consultants, both onshore and offshore
- Created project plan, managed risks, tracked action items and issues and created weekly status reports/dashboards for executive management
- Utilized project management tools and techniques to include: Change Control Management, Risk Management, Quality Control Management and Resource Management
- Setup SharePoint as central repository for project documentation
- Oversee project budget and staffing needs
- Ensure project is delivered within scope, on time and on budget
0-5 years of experience
During the merger of JP Morgan and Chase Manhattan banks, led a cross-functional team using Agile/SCRUM methodology in the analysis, design, development, testing, implementation and post-implementation of a repository for corporate wide technology standards.
- Directing and coordinating the project management activities for all phases of the project to deliver a website and database that housed the definitive process for determining the status of a technology standard according to ISO guidelines.
- Facilitating reviews of system requirements documents as provided by software development engineering.
- Providing project schedules in support of overall project plan.
- Identifying action items and risks, ensuring timely assignment and completion necessary to maintain project timeline.
- Holding weekly status meetings and providing monthly status reports to senior management.
0-5 years of experience
Designed guidelines to organize office operations and procedures.
- Improved office efficiency by analyzing and documenting office workflow, and designing, planning and implementing new office layouts and systems.
- Designed systems to improve organization, stock control and customer communication.
- Defined documentation procedures to keep management informed.
0-5 years of experience
Provide leadership to project teams to deliver functional enhancements and execute release level activities for three integrated applications within one workflow.
- Energetic and enthusiastic Project Management in a high-pressure work environment.
- Proactive Issue Management activities according to end-to-end quality and procedural standards.
- Demonstrates excellent time management to manage multiple initiatives simultaneously.
- Leverages independence and experience to manage projects with shifting priorities, from initiation through deployment.
- Fosters successful and cooperative working relationships with all levels of management and internal business organizations.
0-5 years of experience
Provide and deliver project management activities across a broad and significant range of programs, while providing the required support to Program Leadership and Governance team for Mars. Play an active and vital role in the success of the Finance Change Management program by driving best practice business change through effective governance, standards, tools and expertise.
- Lead the change management efforts for all projects in program from planning to execution across the Mars organization.
- Manage the daily details of the programs by partnering with project team members and resource managers. Manage and assign the project plan, schedule, reporting, resources, task assignments, scope, budget, and risks.
- Communicate complex and technical information in a manner that all audiences can easily understand via multiple formats, i.e. virtual and in person discussions.
- Participate in establishment of project methodologies, policies and procedures for the Mars Program and Project Management organization.
- Lead governance review meetings to ensure all controls and risks have been addressed by Finance process team leads in their process documentation.
- Partner with outside audit vendor in their activities for audits on policies, programs and procedures within the Mars Finance organization.
0-5 years of experience
- Promote home improvement products and services to diverse customer base throughout New Jersey. Determine customer’s needs, present, and sell the products and services that match their needs.
- Negotiate, explain, and manage contracts for projects of an average worth of $18k.
- Establish, manage, and follow up throughout installation work in progress with customers to foster referral business.
- Highest gross close percentage for the month of September with a 148%.
- Knowledge of code requirements per Kitchen & Bath Association for Reface, Remodel & Bath.
- Train, develop, and mentor new reps on business operation to ensure their growth
0-5 years of experience
- Consulted on production and project management best practices
- Collaborated on business plan development, advised on business models
- Reviewed marketing and branding materials
- Engaged potential clients in need of graphic art and design outsourcing
- Consulted on user experience and game design techniques
0-5 years of experience
Project manager consultant for Holland and Barret - pharmaceutical client based at UK.
- Managed liaison activities between Client, Onshore and Offshore project team members for a large web based solution for the client's marketing website.
- Conduct regular weekly meetings between client, vendors and technology team for timely project deliveries for custom web enabled applications
- Regularly report project artifacts to senior management.
- Maintain project relationship between offshore/onshore contractors and client team members
0-5 years of experience
- Manage projects to completion, ensuring that all activities, including site regulatory zoning, permitting and construction, are coordinated and completed on time and within budget.
- Develop accurate project plans and budget for all assigned projects. Direct close-out of completed jobs, including the receipt of all required documentation.
- Manage deployment team activities. Lead point of contact for vendors and internal teams and stakeholders.
- Conduct customer deployment meetings to provide customer with comprehensive job status reports. Design workflow and procedures for compliance.
- Interface with the sales and business development team, provide project management, and technical support for new, and on-going projects.
0-5 years of experience
Project Manager for nonprofit office analyzing current processes, and determining potential cost savings.
- Review accreditation process, including self studies, annual reports, progress reports and rejoinders to determine best software to automate the accreditation process.
- Manage project to implement software (IMIS) for accreditation process, including documentation and training.
- Manage project to implement software for document storage including training.
- Develop employee handbook, highlighting policy and procedures.
0-5 years of experience
Managed technical projects for the healthcare software implementation
- Audited server and desktop infrastructure for vendor best practices
- Worked with senior leadership to escalate potential hardware implementation issues and provide recommendations for remediation
- Developed custom printing utility integrating with healthcare software to redirect
- Developed custom web application for tracking hardware assets
- Created technical documentation to assist with knowledge transfer
- Mentored customer full-time employees in vendor role
- Engineered client downtime infrastructure
- Audited client server infrastructure to identify missing application configurations
0-5 years of experience
- Managed the transition of the Finance Department and Self Funded Group from the Fort Worth, Texas Consolidated Service Center to Denver, Colorado Consolidated Service Center.
- Worked with Operation Managers of Cash, Accounting, Business Intelligence and Business Security to define and document existing, transitional and future business processes and instructional work procedures.
- Coordinated development of formal and on the job training curriculums for both newly hired and transferred employees.
0-5 years of experience
Contracted to work with Pfizer, in the Business Technology (BT) Dept. on the Finance & Business Operations division. The following Include, but not limited to the following responsibilities: follow all Pfizer SDLC process & procedures and Collaborate with Stakeholders in conjunction with Pfizer sponsor. Collect all Necessary requirements from the Business unit and work with Pfizer technical team to develop the necessary technical requirements following Pfizer SDLC guideline and fully automate the present OCR Invoice process and allow the Pfizer to make the proper vendor selection.
- Served as Project Manager and provide leadership and direction to the Business Unit.
- Provide complete support to Pfizer sponsor.
- Collect all requirements from Business unit and document them in a structure to allow Pfizer Sponsor to review and analyse.
- Review previous work done on the initial project start before taking over project.
- Verify all data collected in Sharepoint and assist with the vendor RFP submission.
- Review vendors RFP responses and create a matrix to allow the Project team to select the best vendor for the project.
- Work with the technical team to gather the necessary requirements to create a Interface to the Medicaid Invoice system.
0-5 years of experience
Managing multiple concurrent customer facing projects with broad scope, high availability objectives and across a variety of banking platforms, such as Online Sales & Marketing, Online Banking, and Cross Channel Sales and Services.
- Lead and monitor all activities for large, high risk, major technology-based projects from initiation to delivery of software development life cycle or infrastructure of nature.
- Proven ability of adjusting and learning in an influx environment, with constructive contribution for improvement.
- Experience managing projects following a standard SDLC/PLC project management methodology.
- Demonstrated the skills in effectively managing and updating project scope, risks and mitigation plans, resource allocations and project funding, and keeping the stakeholders and project team abreast with comprehensive status reports.
0-5 years of experience
Working as Project Manager consultant for Topaz Shared Services exclusively catering Project management services for BCBS NC and Kansas city.
- Managing schedules and tracking various project work products for various domains and work streams.
- Monitor and evaluate existing process under PMO guidelines on continuous basis and suggest improvement.
- Manage and track project risks and issues on continuous basis.
- Manage change request process.
- Interact with respective user groups from BCBS NC and develop prototype plans of the projects.
- Conducted various meetings to collect status on each activity from each team.
- Develop weekly status reports and present to executive committee.
0-5 years of experience
- TelePharmacy business review which include the review of the current operational structure, pharmacist scheduling, cost and pricing structures.
- Developed hardware and software configuration specifications with outside vendors including Microsoft, and Dell.
- Developed cost model to forecast future revenue and cost streams based on the existing cost structure and new pricing model
- Developed plan for Telepharmacy system integrations to billing system, claims processing systems and hospital pharmacy management systems
0-5 years of experience
- Monitored proceedings at the parliament, government and international organizations to assist clients in any issues related to logistics and supply chain.
- Built effective management relationship with key partners like the Ministry of Economy, specialized lobbies and the International Federation of Freight Forwarders.
- Facilitated knowledge building and knowledge sharing by organizing regional and thematic conferences, implementing an international Diploma and creating new workshops and courses for carriers, shippers, and the Ministry of Transportation that
0-5 years of experience
- Manage multiple Infrastructture projects at a timetain Governance documentation for 3 Program initiatives
- Status meetings with Clients/Customers
- Monitor status/risks/issues when applicable
- Manage resources and billing for individual projects
0-5 years of experience
- Provide training and consulting services in Project Management and Business Process Improvement for small to mid-sized organizations and individuals.
- Managed a process improvement project for a health care client resulting in a 15% improvement in monthly production.
- Served as the Sr. Project Manager/Business Analyst throughout the SDLC including requirements gathering, use case diagram and testing documentation for a small technology startup firm developing a mobile payment system.
- Designed and facilitated curricula for organizational planning and development, including mission vision and goal setting, change management, team building and leadership development.
- Designed and facilitated curricula for formal Project Management and leadership training to PMP candidates.
- Facilitated Project Management training and Process Improvement (Kaizen Event) for a global asset management business unit of a major pharmaceutical firm resulting in a streamlined asset management methodology adopted across the globally dispersed team, which improved communications and overall performance of the business unit.
- Principal Consultant to the City of New York spearheading an innovative business development initiative to provide focused strategic business development and growth training programs to under served businesses throughout the outer boroughs in English and Spanish.
- Provide strategic coaching to small businesses resulting in increased profitability and growth through alignment of vision, core values and goals.
0-5 years of experience
- Responsible for implementation of POS specific projects or larger programs involving hardware and software solutions.
- Scope or assist in scoping engagements to develop statements of work, project plans, project schedules and work breakdown structures.
- Ensure that scope, budget and timeline objectives for programs/projects are met.
- Accountable for communications regarding project status, project milestones, risk mitigation strategies and overall governance.
- Provide initiation, planning, execution, monitoring and closing process aspects for programs/projects.
- Work independently or in conjunction with cross-functional teams and PMO resources to meet deliverables necessary for achieving program/project success.
- Manage program/project completion through third party vendors.
0-5 years of experience
- Operations PMO process and procedure development to drive project delivery standardization throughout enterprise.
- Reporting to Executive Steering Committee, EVP and VP on Operational strategic projects.
- Projects using both Agile and Waterfall methodology to focus on improving profitability, customer service efficiency,